bmrad · Product Manager · admin

Note - there is a migration tool available in 2024.2 to move your Network Atlas maps to Intelligent maps. This covers most use cases, but we recommend giving it a try and let us know of any issues you find, we plan to continue to improve it in the next release.…

This fix is also available in 2024.1.1 (service release) released on Thu Apr 18. This version is available in product on the updates page. Release notes are here: https://documentation.solarwinds.com/en/success_center/orionplatform/content/release_notes/solarwinds-platform-products-release-notes.htm?language=en_US#link3 

We plan to resolve this in a future release, check the release notes for your issue. 

Hi. If you've opened a case with support, can you share the number here? 

Saransiga, this is scheduled to be fixed in the next release, RC is next month. 

Take a look at this article: https://support.solarwinds.com/SuccessCenter/s/article/Stop-monitoring-specific-changes-in-SCM-hardware-or-software-inventory-profiles-using-out-of-the-box-exclusions You could also use the profile as a template and make your own that doesn't gather that information. 

Those three out of the box policies server as examples for you to build policies yourself. 

Can you share the ticket number? 

Hi, can you post your number of your support case? 

Hi. If you've created a support case, please post the case number here. Thanks! 

If you opened a support case, can you share the number? 

Has anyone that has applied the BD continued to have issues monitoring Fortigate?

Hi. If you opened a support case, can you please post the case # here? 

Can you post your support ticket ID so we can take a look. 

If either of you had filed a ticket for this, please share the ticket #. 

If you open a case, please post the case # in the thread. 

Here is a page listing out all the release notes for the past few releases. https://documentation.solarwinds.com/en/success_center/orionplatform/content/release_notes/solarwinds-platform-products-release-notes.htm?language=en_US We've spent considerable time improving the upgrade and post upgrade experience, not to mention…

Clarification: This will fix future upgrades after 2024.1. Once you are on 2024.1, you can check the UseLegacyPowerShellImpersonation in the Advanced Configuration. Apologies the about post was unclear. 

Please open a ticket and post the number here, I'll ask Eng to take a look. Disappointed this didn't work. 

Did you configure your Prisma (Cloudgenix) following these instructions? https://documentation.solarwinds.com/en/success_center/npm/content/npm-prisma-sdwan.htm You should see something like this: https://hco.demo.solarwinds.com/Orion/NetPerfMon/NodeDetails.aspx?NetObject=N:590

@"revco" . Curious if you successfully upgraded to 2023.4.2? Either way, if you opened any tickets, could you post them here so I can review them? Thanks! 

Option 1 is your only option at this time, synching with the licensing server should be immediate. If you are online, you deactivate your license then immediately reactivate it with the desired quantity. If you are offline, you'll have to follow the offline procedure. 

Hi. Currently no plans to update the STIGs or add new ones, but we did add the ability for you to build and modify your own in the GUI. You should be able to copy the current ones and modify them for your compliance needs. Alternatively, you could contract with the a third party to build these for you. 

Did you configure your Prisma (Cloudgenix) following these instructions? https://documentation.solarwinds.com/en/success_center/npm/content/npm-prisma-sdwan.htm You should see something like this: https://hco.demo.solarwinds.com/Orion/NetPerfMon/NodeDetails.aspx?NetObject=N:590

You can read more about this issue here: https://support.solarwinds.com/SuccessCenter/s/article/Forti Customers have confirmed that this issue is fixed in version 7.4.0 and later and HCO/NCM works with those versions. We will be adding more cypher options in the next release. 

Fixed in 2024.1 https://documentation.solarwinds.com/en/success_center/sam/content/release_notes/sam_2024-1_release_notes.htm 01256771, 01266011, 01276421, 01464931After an upgrade, PowerShell and AppInsight monitors are functional. Users no longer need to manually update a configuration file to use these monitors.

As far as deployment goes, the modules and HCO both run on the same platform, so you can switch to HCO anytime without a fresh install or upgrade. See The Day of Instant Evaluations has Arrived! for more information.

Can you share the ticket number?

Check out https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-solarwinds-port-requirements.htm Remote polling is done via WMI or SNMP, so should be the standard ports for those. Deploying an agent might be a better option.

Users of HCO Essentials and Advanced Standard Edition (as opposed to Enterprise Scale Edition) can purchase and use HA licenses. However, APE (additional polling engines) and AWS (additional web servers) can't be used with Standard Edition, for those capabilities you'll have to purchase the Enterprise Scale Edition (which…