bmrad · Product Manager · admin

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  • Take a look at this article: Configure Active Directory or LDAP - SolarWinds Worldwide, LLC. Help and Support Let us know if you additional questions.
  • Not at this time. I have added this as feature request that you can vote on. Brian
  • Tim, We don't support our agent on OpenFiler, although it seems you are getting information from it. We do not get iSCSI information from Linux at this time, although it is very interesting to us. Brian
  • Hi, We currently don't support LPAR or VIO directly in any of our products. SAM and STM can monitor individual instances, but have no visibility into the virtual infrastructure or how these instances are interrelated. If you are interested in SolarWinds support these technologies, you can vote for it here Brian
  • Mike - thank you for reporting the problem, we are researching it now. SolarWinds doesn't have a bug finder reward system, other than the bug potentially getting fixed. Thanks again for the info.
  • Can you post a couple of screenshots of what you are trying to do?
  • Most issues with cookies and certificates can be found here: SolarWinds Knowledge Base :: VMan Loading Error in Orion Web Console If all your virtual resources are set up on both the Virtualization Manager and Orion side and you are still seeing this error, try restarting the Orion services. Let us know if you need more…
  • There is not an ERD for Profiler, however, you can do a view source on any report you run and see the SQL statement for the report. You can use this as a base to build the query you want. Brian
  • Tom, The Virtualization Manager upgrade bug was seen only on a few upgrades, and we do have a fix for it - please let me know if yours is still down. STM does not get NFS performance data on VMware datastores at this time. Brian
  • What version of the EMC Provider are you using? Have you changed any passwords or IP addresses lately? If you have made no environmental changes and the restart does not solve the issue, go ahead and contact support.
  • VMware 5.1 is fully supported.
  • You have a corrupted table (tt_cim_computer_system) that is having trouble repairing itself. You can repair it by logging into MySQL and running a "repair table tt_cim_computer_system". If that doesn't work, go ahead and enter a support ticket.
  • This is a known issue, and we are looking to address it in a future version. Brian
  • Howdy You might take a look at our permission document on page 16 http://www.solarwinds.com/support/profiler/docs/ProfilerSec.pdf It covers the permission requirements for Profiler to collect VMware data. In general, we recommend 200-300 VM per agent. Brian
  • Generally you will see this issue when 1) The Profiler server is having an issue collecting the data and the agent will start dropping the oldest data when it reaches is size limit (set per module). 2) The data set is so large that the module reaches it size limit before the Profiler server can collect and remove the data.…
  • Storage Manager does not collect detailed information on all files, but does collect summary information of all files (by Age, Ownership and Type) per target (volume, file system, share, etc.). Rules allow you to find Files Of Interest - something you may want to take an action on, but will not give you a list of all…
  • Thanks for the requests. STM does not support the Leadville drivers at this time, but are considering adding them to the roadmap in the future. If there are additional customers who are interested, please add your comments to this thread. Brian
  • Hi. For trials, we only have the latest version available on the SolarWinds website. If you are customer, you can find old versions in the customer portal. If you can let me know a little more about what you are trying to do, I might be able to give better advice.
  • Hi. It looks like some of the security updates rely on Windows 2012 cryptography libraries, hence the incompatibility with 2008. No known workaround at this time. Hopefully you have backups, or can upgrade that server to 2012, or can uninstall and reinstall the old version.
  • The warning/errors are build on the percentiles of a weeks work of data each time the configuration is pushed, with some defaults build in if there is not enough data. Try pushing the configuration to the agents again to reset the percentiles or you can turn them off. If you want more granular control, create rules and…
  • Please take a look at the recent blog post: Customizing Recommendation Alerts in Virtualization Manager I covered adding an alert for when drives go below 700MB. Let me know if you need more information. Brian
  • Can you post a screenshot of the error?
  • The ISL reports dont come from our switch monitoring, rather it comes from our fabric monitoring. You will need a Windows server with HBA and connectivity to the fabric you want to monitor. Once you have that, install a STM Windows agent on that server, then go to Setting > All Resources and add a FC Fabric device and…
  • XIV is very interesting to us, but we cannot provide any expected dates of support. Brian
  • Hi Mohsen, In reporting, you can create a new report based on Top Databases for Instance and add a filter for the database(s) you want. If you need to see databases on separate charts, you can group multiple charts into a single report. EX: I created a reported filtered on table "Master", then another one with 3 tables…
  • Make sure you have the Who made the change detection turned on for that agent. "Who" detection only works for files and registry data. See these posts for more info: Server Configuration Manager 1.1 is Now Available! Who Made the Change? Monitor who made server configuration changes Once you take a look at those, post…
  • Hi, Thanks for the feedback, glad you like Profiler. Data Domain is very interesting to us. Are there any specific pain points you are trying to solve? Thanks Brian
  • Hi - you can vote for Azure SQL Managed Instance here: You are correct, we don't share timelines for specific features... but being on the What We are working on page indicates we are looking into it. Cheers, Brian
  • Ed, Thanks for the honest and open feedback. DPA definitely could improve its online documentation and we take documentation very seriously at SolarWinds. In fact, let me take this opportunity to introduce our brand new Success Center - put together to help customers get more value from our products and centralize all our…
  • Profiler does not get this currently, but it is very interesting to us. Let me know if you have more questions or feature requests in the future. Brian