bmrad · Product Manager · admin

Perfstack should work with SAM just fine. If you continue to have issues, open a support ticket. Here is a post for using Perfstack Drag & Drop Answers to Your Toughest IT Questions​. If you'd like to see DPA data in perfstack, vote for it here:

Hi Did this get you the data you were looking for? If not, have you tried Solarwinds Storage Manager? - it can dive deep into NetApp and other arrays. Brian

Hi - I am not seeing any reports of discovery problems with the latest hot fixes. Can you go ahead and open a ticket? Submit a Ticket | SolarWinds Customer Portal

Hi. Not sure where the link is that you are talking about, can you send a screenshot?

Take a look at license activation here: Activate and allocate your licenses If that isn't what you are looking for, let me know.

Hi We have not seen this behavior before, can you post a screenshot of the performance chart and the list of disks showing the disk as spare. Brian

Hi. You can filter on the profile name for the "Server configuration has changed" event (but not the Baseline Change Event). Simply duplicate the default "Server configuration has changed" event, then add the filter under Details section, like shown below. Let me know if that works for you, I am still researching why these…

DPA 10.2 has an AD/LDAP wizard. Check out more info here: Configure Active Directory or LDAP - SolarWinds Worldwide, LLC. Help and Support

Hi This is under consideration for future releases. Brian

Jon I have recently taken over EOC and would like to have a chat with you - will contact you offline. We do see EOC as an important part of our future and I am working on the roadmap for those improvements. If anyone else would like to chat, please reach out to me and I will arrange a call. Thanks Brian

Can you confirm you are using version HDvM 7.1.1 or later? If so, what version of STM are you using? Brian

We currently don't collect this data, but we can add it to the list for future investigation. Brian

Jeff, dug in with our engineers, here is the detail; DPA can monitor MySQL 5.6.10+, 5.7.9+. * MySQL 5.6 is monitored through information_schema.global_status * MySQL5.7 is monitored through performance_schema.global_status There are a couple of metrics which are not present in performance schema at all, but were supported…

No, STM must have root privileges on Linux.

Yes, there are some alerts for issues collecting data. One of the most common problems is the provider stops responding to the agent. To alert on this, * Check the Event Monitor for a generic trap that says "Both secure/unsecure WBEMClient connection failed: Unable to connect". * Edit the trap and set the severity level of…

Can you clarify - are you turning on the WMI in Orion? A screenshot would be helpful. To get the full benefit of the integration, you need to monitor the VMware or Hyper-V environment from both Orion and VMan. For VMware environments, this will show you the structure (VC, DC, Cluster, Host, VM) and some of the VMan data,…

Anthony, I'll get this escalated.

Currently no, but I've added to our Feature Request forum and you can vote on it here:

SCM only focuses on changes to servers, not switches or routers - try NCM for that. To see a report on server config changes, simply go to Reports in the menu bar and then search for "Server Config" and these reports should show up: You've got 3 reports, the config changes for in the last 24 hours is the one I think you…

Hi, you can see how to disable the 8123 port here: Success Center: Turn off HTTP traffic in DPA (Port 8123) If 443 is already being used, I don't know how you'd accomplish what you are trying to do.

It creates logical collections of file types (extensions) that allow you to run reports for "Media Files" or "Document Files" so you can see how much of that type of data you have in your environment. There about 15-20 pre-defined file groups in Storage Manager, grouping 200+ common file types - but you can alter these and…

There should be no changes for this report in 5.0, so please file a support case. Brian

Virtualization Manager's Cloud Cost (EC2) dashboard leverages trends to put together a dshboard that can calculate the cost of your virtual infrastructure on Amazon. Some good references: * Link to a detailed blog post on how to build chargeback or showback - Creating a Chargeback Dashboard With Virtualization Manager *…

Brian, if you click on the help link, it takes you to the success center. On the left side of that page there are links to thwack there too. We changed the link to make sure users were finding the success center. A different question - if DPA had better integration with thwack, what would you want it to do?

Hi, and welcome to DPA! On that page, if you click the Learn More button (to the right of Typical Day), it has detailed info on the SQL Typical Day view. Take a look at that and then let us know if you have additional questions. Cheers!

Sounds like you have everything configured right - have you contacted support? Note that we just added the EOC 1.6 RC to the customer portal. I don't remember a bug fix for a problem like this, but wanted you to know it was available. Thanks Brian

SQL 2017 isn't officially supported yet, but we expect it to work without issue and we will support you. We do plan to officially support it in a future release (no timing available).

What device is sending alerts? There are a few devices that have some built-in rules that you have to disable from the wrench, not the policy.

Troy, Thanks for the question. The historical charts will allow you to see how the query is behaving over time for each day, and what kinds of waits in encountering. It doesn't allow you to drill into a day, but at the bottom is has the typical day, which shows you how much wait time this query has hour by hour. Is that…

Did you ever figure this one out? Note we have a product that monitors NetApp filers directly - SolarWinds Storage Manager. Brian