bmrad · Product Manager · admin

Great, let me know how else we can help. Brian

If you use another database tool, can you connect successfully to the MySQL database and execute SQL? Have you tried using the IP address rather than "localhost"?

You'll have to turn deadlock monitoring on: DPA deadlock collection not enabled by default And here is a document using DPA to analyze and resolve deadlocks. . Deadlock analysis in DPA

Karim, What is the Profiler Server hardware (#CPU, GB of Mem)? How many arrays, devices and VM are you collecting from? What OS (Windows 32bit, Windows 64bit or Linux)? Are you running data retention and cleanup script on a regular basis? Generally, high collector CPU means underpowered hardware or a corrupted table... it…

Hi, I created a report on the demo site called Bad Module Status that will show you modules with issues. To see it, go profilerdemo.solarwinds.com, login and go to Reports > My Reports and run the Bad Module Status report. Click edit to see the filters. Here is a screenshot of the filters: Here is a screenshot of the…

Yes, we have had success with the AX before, and have validated support with EMC. The only difference is the AX does not provide performance statistics. Brian

Jerod, What test did you run to get this result? Brian

The instructions for Providers is here: www.solarwinds.com/.../SMISProvider.pdf It does not provide instructions on removing Clariion. Did restarting both the Profiler agent and the EMC provider not work? Note EMC released a new provider on 9/2 (SMI-S Provider 4.1.2 for SMI-S 1.4). Definitely not saying a new release will…

Note that 2020.2 and 2020.2.1 upgrade the VM hardware to version 11. You can upgrade to a later version manually 

Brian, This is still on our roadmap, don't have a delivery date associated with this feature. I'll reach out to you to discuss details to make sure we are covering your use cases? Brian R.

I am glad you are getting performance data. The servers tab is populated in two ways: * If you have agents on Windows servers connected to this array, they should appear there automatically. * You can also manually assign drives from any server with an agent to that array. If you are monitoring VMware, check out the…

Harry Thanks for the update. Definitely keep us posted. Brian

I recommend you open a support ticket.

Not presently, but would a link directly to the deadlock page work for you? I can look into getting that added.

Yes, go ahead and open a case for this. Brian

Storage data is collected with configuration jobs, which occur less frequently than performance jobs. To update data immediately, you can go to the Setup tab under Collection Schedules, select your configuration jobs and press the Run Now to force collection. Let us know if that works.

If you can keep the repo, you can change out DPA servers and keep your history. See Move DPA to another server - SolarWinds Worldwide, LLC. Help and Support

Karim, Thanks for the feedback - if there are other people interested in the Centera, please let me know. Brian

What version of vCenter and ESX are you running? In our lab environment with 4.x, Windows 2008 is showing up just fine. 

Yes, you have to rerun the scan. Brian

Sounds like a solid plan, let us know how Linux goes.

No, we don't support concurrent authentication mechanisms. You can add it to the Storage Manager Features Request and other folks can vote on it. Brian

Go to install/webapps/ROOT/bin In the server.properities file, add the line showQueryInReportSource = true Restart the webserver. Let me know if that doesn't work. See KB for more info: http://knowledgebase.solarwinds.com/kb/questions/2392/Hiding+Profiler+report+queries+from+displaying+in+the+HTML+source+code.

Hi, This is high on our priority list for a future release. I understand this is frustrating but there is no way to do this at this time. Happy to jump on a call and discuss with you further. Brian

It is on our roadmap as a high priority, will update the What we are working on post as soon as I can tell you more. If you want to be a beta or RC tester, please let me know. Brian

I chatted with lchance a couple of weeks ago, I think we are good to go. Brian

Ok, go ahead and open a support ticket: Submit a Ticket | SolarWinds Customer Portal 

Yes, you can download agents from the website (if you are evaluating) or your portal (if you have purchased). Agents are installed on OS (window, linux, unix) and then can be leverage to poll other devices and applications. If you look on page 18 of the installation guide, it will tell you how to install the agents.…

Actually, you can install the integration module with ANY Orion based product that includes the Orion platform version 2017. For example, if you just owned SRM 6.4, you could install the DPA Integration Module on the same server. The integration module is available in the Customer Portal. Also note, the integration module…

Have you tried SolarWinds Storage Manager, it has deep support for NetApp and other arrays, including alerting. Brian