bmrad · Product Manager · admin

LA 2020.2.6 added the ability to export and import syslog and trap custom rules. See the release notes for more details. 

Take a look at this article, shows you how to workaround some of the changes that are causing alerts. https://support.solarwinds.com/SuccessCenter/s/article/Stop-monitoring-specific-changes-in-SCM-hardware-or-software-inventory-profiles-using-out-of-the-box-exclusions?language=en_US 

Hi. There was a previous post about alert when a server had not been rebooted in a certain number of days. It did not catch windows updates. https://thwack.solarwinds.com/product-forums/server-application-monitor-sam/f/forum/52648/need-a-monitor-alert-on-last-reboot-time 

List of connectors can be found here: https://www.solarwinds.com/documentation/kbloader.aspx?kb=sem_connectors It shows we have a connector for Carbon Black Enterprise Response - Real-time EDR and incident response.

What was the document that said you couldn't go from 2020.2.1 to 2020.4.1? We can get that fixed. I generally reference this document: https://documentation.solarwinds.com/en/Success_Center/SEM/Content/Upgrade_Guide/Upgrade%20Paths%20for%20Versions.htm 

In general, when using a node-based license, component counts are not limited for a monitor node. See these articles for more detailed information: * https://documentation.solarwinds.com/en/Success_Center/SAM/Content/SAM_Licensing_Model.htm *…

In general, a Category 2 license can monitor a SQL Server instance just about anywhere. For Azure, that includes both SQL server installed on a virtual machine, an Azure SQL managed instance or Azure SQL DB. Nothing has changed recently. We do have a separate license for Azure SQL DB that is cheaper, if you are going that…

Take a look at this video: https://www.youtube.com/watch?v=Ya13whuO7Lg We also have training coming up on April 8th, you can sign up in the customer portal classrooms.

I searched for "script" and found it: Note - if you are on 2020.2.1 HF1 or HF2, please upgrade to 2020.2.4 as soon as possible. See this FAQ for more information: https://www.solarwinds.com/sa-overview/new-digital-certificate 

For 2020.2 to 2020.2.1 HF2, make sure you are using the full installer, not the HF2 only installer. 

Hi - I'll do some research and see if that document has updates. Could you expand on more of what you are looking for? Info on the breach in case you don't have them: * Security FAQ * Our Plan for a Safer SolarWinds and Customer Community * New Findings From Our Investigation of SUNBURST

Someone will contact you shortly. 

Hi, Instructions for the SEM reporting application are here: https://documentation.solarwinds.com/en/Success_Center/SEM/Content/Install_Guide/install-add-ons/install-sem-reports-app.htm and troubleshooting…

Engineering found this (thanks Martina!). Sophos Central provides SIEM Integration Script, and I believe that there can be configured syslog CEF (we support CEF format in the Sophos Central connector) by editing config.ini with the syslog values. References: * https://github.com/sophos/Sophos-Central-SIEM-Integration *…

@"alankar.srivastava" - You should be see Azure API Pollers when you assign a poller from a node - see this document on how to do that: https://documentation.solarwinds.com/en/Success_Center/SAM/Content/SAM-API-Poller-Assign-Template.htm. It looks like there are a dozen or so different API pollers in the OOTB templates in…

Not sure - I recommend opening a support ticket: www.solarwinds.com/.../ Brian

Filters * Status not like "%Online%" finds everything that is not online * Status <> "Offline" generally excludes anything that is offline without an exception (ie, normal behaviour). I don't use "like" here because it would exclude everything that was "Offline". * Status <> "Offline - No Devices Defined" is a standard…

Hi Were you able to get your report schedules working like you wanted? Brian

Hi, I will contact you offline to get more details. Brian

What version of SQL Server? Deadlock support is for SQL 2012 and later. The tab should be there for all compatible version of SQL server.

Please open a support ticket at http://www.solarwinds.com/support/ticket/ and use "profiler eval" as the product, and we will get it running again.

Try http://profilerdemo.solarwinds.com/ - it was just up for me. Let me know if you can't get to it.

DPA now has an API that allows you resister and unregister databases programatically, see this article for more info: Learn about and experiment with the DPA API

I am working with our DEV team to give you some advice on how to build a script to do this (no other product required). Should have an answer in the next day or two - stay tuned. Brian

Harry Thanks for the update - glad it is behaving. Brian

You have to run File Analysis on the servers associated on the servers tab, then data will show up. Brian

Great, let me know how else we can help. Brian

If you use another database tool, can you connect successfully to the MySQL database and execute SQL? Have you tried using the IP address rather than "localhost"?

You'll have to turn deadlock monitoring on: DPA deadlock collection not enabled by default And here is a document using DPA to analyze and resolve deadlocks. . Deadlock analysis in DPA

Karim, What is the Profiler Server hardware (#CPU, GB of Mem)? How many arrays, devices and VM are you collecting from? What OS (Windows 32bit, Windows 64bit or Linux)? Are you running data retention and cleanup script on a regular basis? Generally, high collector CPU means underpowered hardware or a corrupted table... it…