bmrad · Product Manager · admin

Check out this article: Node status Critical with “polling is failing” message after upgrade to SolarWinds Platform 2026.1

Hi, sorry to hear you are having trouble. Can you share the number of the ticket you opened with support? Have you uploaded diagnostics?

Please open a ticket and post back the number here so we can take a look.

No, for offline you download the version you want in the customer portal.

ABA is included with OSH Advanced, there is no additional licensing required. It does require a tenant in our SaaS and we've seen some instances where the tenant entitlement expiration is out of sync with the OSH license. Recently we've made some changes so I expect this issue is resolved for you. If you are still seeing a…

If you update you SWA service, you should see the option to upgrade to either 2026.1 or 2025.4.3. You should be able to upgrade from 2024.4.1. See this thread for more information:

It should be backwards compatible, try refreshing the Updates page, it should force the SWA to update, if it doesn't change, try updating it manually. Otherwise, open a ticket.

Starting with 2026.1, when running online upgrades the GUI will present the latest release as well as the latest version of the previous release in the Updates page. You'll need to make sure you have the latest SWA (SolarWinds Administrative Service), but you should see something like this:

General Availability is planned for next week, includes fixes for above issues (and more).

Please share the ticket number.

Sukatan, if you haven't already, open a ticket, upload the diagnostics and post the ticket number here. Make sure capture diagnostics shortly after you click View by Device Type and experience the issue.

Hi. If you are just using ABA, there is no charge in SWO SaaS. For the current AI Agent preview, there are no charges but there will be in the future (still TBD).

Can you share a case number for this issue? Thx.

You can use the release note aggregator to see all changes from your version to the current version. There are dozens of new features and hundreds of bug and security fixes between 2024.1 and 2025.4.2.…

Can you share the support case number?

Did you set up any Anomaly Based Alerts?

If you have opened a ticket with SW support, please share the number here.

Open a support case, upload diagnostics and post the ticket # back here. 

Closing as Duplicate of Support Hyper-V data like VMware in DPA Please vote for that idea

Support for Velocloud was implemented in the 2022.4.1 and 2023.1 releases. Try it out and let us know what you think. 

Your wait is over - pun intended! DPA 10.2 Now Available - Root Blockers, Idle Blockers and Deadlocks

Hi, You can try this feature by signing up via the SolarWinds Virtualization Manager 6.0 Beta Participation Survey. Let me know if you have any questions. Brian

Can you clarify - would you want to roll up the wait time status to each group, and then the group have a status? Is it just wait time, or do you want to include other statuses (Tuning, metrics, etc.)?

Thanks for the votes! What does an OOTB profile mean to you?

Check out the latest release: SCM 1.1 RC is now available in the customer portal

Right now, the capabilities are the same, but check out the What We're Working On post for what's coming in the future. 

Please open a support ticket (if you haven't already) and share the ticket number here. 

Hybrid Cloud Observability 2022.2 RC is now available. This is for Hybrid Cloud Observability customers, module customers will get a new release on the new platform in Q3. What What We're Working On for Hybrid Cloud Observability for what's coming next. 

Support for Aruba switch stack is in 2025.4, its a release candidate right now, general availability is in a few weeks. 

Thanks for the question Andrew. When you register an instance using an availability group listener, you see all the availability groups that instance is participating in - both as primary and secondary replica. In your example, you'd only have to use 1 license to see all 10 availability groups when you registering via the…