bishop

Shift click works - thanks for the tip, however, I'm very confident that our techs aren't going to take advantage of that. I'm with Zach1008. When we edit a ticket, I'd love to at least have the option in Ticket Options to set a default button to execute the "Shift Click" and return to the ticket list, along with the…

Got this from another post: You likely had duplicate client accounts for this user. If one of those accounts was deleted, the name would show [D]. The account no longer exists. You would need to unassign the [D] client from that asset, and assign it to the active client account.