billconti

Hi mschenck Thanks for your concern. We’re running 2003 enterprise SP2. I kind of gave up with the SolarWinds Support Team last night and went the drastic route with this. I uninstalled everything NPM, APM, NCM, NetFlow and any other SolarWinds / Orion programs. I then scrubbed the registry of everything related. Then did…

Hi The case # is 227354 but we don't have a solution yet. When I get one I'll post it.

Hi mschenck I tried that (lodctr /R) and no luck. I’ve put a ticket in and they have been working with me for a few weeks now but I’m open to any thoughts on this. When I get some results I’ll post them here. Thanks for the help.

I just tried that but it didn’t help. Thanks anyway. Probley help the running of it once I get it up.

I’ve put in a ticket on this and when I get a fix I’ll post it. Thanks for your help.

Yes I have and when I’ve run the repair the configuration manager runs automatically right after that and gets hung at “Validating NetPerfMon Service “

I’ve been working with Solarwinds Support Engineer Radu Grigorescu and he gave me this suggestion and it seems to be working. All other events are reporting without a problem but the add / remove are not reporting. 1. Open Solarwinds Database manager 2. Expand the DB till you'll find the eventTypes table 3. Right click on…

Just a follow up on this I did try loading 10.2.2, yesterday, and came in this morning and I have 3,000 deletes and adds. My Case # is: 308523

I have the NCM set up for both dedicated and NPM/NCM integration and the NCM dedicated web I never have problems with it’s the NPM/NCM integration page that I have the problem with. Both are coming from the same server (I have the IIS set up on the same server as NPM). The problem is some times it all works fine then other…

Thanks for the suggestion but we set our proxy settings by GP so there all the same (I checked to make sure it was). Good thought though.

Classification: UNCLASSIFIED Caveats: FOUO Yes still having the problem I've opened a ticket on it and got this response: 1. Open IIS Manager. 2. expand the server name till you see SolarWinds NetPerfmon web site. Delete the web site 3. restart IIS 4. Open Windows explorer and navigate to c:\intpub and rename SolarWinds to…

Hi I appreciate the advice but it’s not the left pane closed. I can add new devices and they show up there for a few minutes and then disappear. Their not gone from the data base, they show up on the web page and I can manage them and put them in groups but they don’t show up in the node tree. I’ve been going through every…

That worked Great!!! Thanks for the info

Thanks. I’ve tried that (twice) still gets the same problem. The strange thing is I can get into system manager and configuration manager and everything is there and working just can’t get into the website.

Just wanted to let you know I upgraded to 10.3 and that seemed to fix the problem

I upgraded to 10.2 RC and that seemed to fix the problem. Thanks for your help.

I’ve opened a ticket with SolarWinds and so far this is the response that I’ve gotten. “We had this issues before, in earlier versions as well. This is due to the fact that we had (and still have apparently) with the interface remapping. The interfaces are not actually deleted from the DB, but for the fact that the…

I’m having the same problem and was just wondering if you got a solution on this.