asonberg ✭✭✭✭✭

Best discussion name EVER!!!

Mainly cause when i am answering a question that it is being looked at and if I have put something that should not be there it is being proof read first by a second party. 

Maria got me squared away. :-)

Who really wants to be moderated anyway?

The thwack store only shows me at 74 points but when I log in it states I have 3,574 points. I tried to place an order but it didnt look like it wen through and I got no confirmation email. Can someone help please.

One of the best or worst tickets I ever received. I had Jorge call in stating that he could not access his email on his device so I told him to go in to settings. He stated that he went into the settings on the device. I said "K" He then said I went to settings on the device. I then had him enter in his email credentials…

Agreed, that is where software like Good technology and Mobile Iron come into it. They let you monitor and control devices that are connected to your network or even if they are not. They help secure these devices where internal email, websites, and documents are being viewed on these devices. The executive office of the…

Awesome Job folks!!!

Well thank you. That is good to know. I am just in the process of learning things here at Solarwinds so confidence is not the strongest. But hey I help when I can. I find all you Guru's to be very helpful and knowlegable. You definately provide me as a support agent a great safety net. So thanks again.

The new acronym is B.Y.O.D. Bring Your Own Device. There are companies out there that use a secure container that can be used for there every day work stuff. Where it is a container the personal stays personal and the company stays with in the company. More and More companies are adapting to this as it makes workers more…

I actually kind of miss the moderation. But I understand that it would be time consuming.

Lol

As always you folks are guiding light in the darkness that is my stupidity lol. Thanks folks always a pleasure.

No worries Leon, I thought it spit out the links as well. It would actually be very nice and convenient for customers to have the links there. I am just saying lol.

I happen to be playing around with the upgrade advisor and I was not able to find said links to the software I needed for the upgrade. It did tel me the versions I needed to use in the upgrade path but did not give me the links to the software. Am I doing it wrong? I do things wrong sometimes so please let me know lol.

I understand not wanting to pay extra. I am the cheapest person you will ever find. Lol. But this will be an awesome tool and like the old saying goes "You get what you pay for"

Thank you. I really appreciate it.

Ok now how can I get it to send email alerts if a port is closed by Cisco?

Those look AWESOME!!!!!!

Thank you so much for that and I will let you know if this does the trick.

1. Log in as an administrator to the server hosting your SolarWinds NPM installation. 2. Extract the hotfix archive, run SolarWinds-NPM-v11.5.2-HF2.exe and follow instructions in the installation wizard. 3. Complete the Configuration Wizard. If the wizard does not launch automatically, start it in the SolarWinds Orion…

I have a customer that wants to set up a trap for SNMPv3 devices. So when the Cisco device closes a port it will send and email out letting them know. He is using the Trap Viewer to set this up. How do you designate in the trap viewer that it is in fact an SNMPv3 trap? Or does it automatically set it at an SNMPv3 trap as…

It is good to see that there are parents that raise their kids right. lol That's AWESOME!!!

No you should be able to just use one. 90% of the customers that support helps have a single email address. 

Yes the search bar works amazing. I use it all the time and for the most part can find the information I am looking for. I love Thwack. Very informative site.

It is reliable the one thing to remember is the Alerts are web based on this version.

Yes if you go into settings then click manage Alerts and then check the alert that you want and then click edit alert. Up at the top click on trigger condition and then towards the bottom you will see a check box that says Condition must exist for more than. Check the box and then select desired time you want before it…

When I log in to Thwack it shows that I have 3,573 points but when I go to the store it says I have 75 points I did try to order something but didn't get to add any shipping info. So if I did order it I don't know where it will be shipped to. Help Please!

Yes I have seen those. But there are a few on thwack that are really good as far as views and Noc views and i would like to see more like those.

1.Login to the Customer Portal. 2.Click Support and then Upgrade Advisor. 3.Enter in your O.S. and SQL versions. 4.In the current products enter NPM version 10.6.1 and IPAM 4.0 (IVIM is included in the NPM upgrade it is the visualization portion.) 5.In the product upgrade enter NPM 11.5.2 and IPAM 4.3.0 6.Click Check…