arumugam

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  • You need to be on storage manager. Go to the NetApp device console in Storage Manager and there you should see NAS Shares tab and the vfilers tab. You could see the data what you are looking for.
    in Question about running very specific reports. Comment by arumugam March 2013
  • Harris, Pls contact the support after downloading the diagnostics bundle. Aru
    in Storage Manager Agent - Problem Collecting Storage Data Comment by arumugam January 2014
  • I think you are using Storage Manager 5.2 version. "Resource Groups" were renamed as "Device Groups"
    in information on features and options Comment by arumugam May 2012
  • yes it will.. If you wish to persist the historical data then you could change the IP address of the Agent by enabling the "IP Address Change" setting in "Server Setup: GUI" page.. But you will have to change the NIC Priority on the Agent machine. Otherwise this agent IP will get over written by the IP address of the 1st…
    in Change the IP used by agent (multiple IP system) Comment by arumugam March 2013
  • You can also check the order of NIC priority by using this command ip route list The default one is used for communications. Anytime you can change it using ip route change default command. But i would suggest to do with your server administrator
    in How can I check and change STM agent's Source IP? Comment by arumugam March 2013
  • Tim, What is the Storage Manager version are you on ? The file link error issue has been fixed in 5.3.3. Upgrading to this version should unblock you from viewing the files created/modified by the users under specific time range.
    in Sound off...what are your most used canned or custom reports? Comment by arumugam May 2013
  • Hi Leo, SM talks to your arrays using various communication methods For instance, EMC Clarrion /VNX arrays being communicated over SMI-S protocol. The information we fetch from those arrays are unlimited and provide real time performance metrics, capacity information and helps you in storage forcasting. In order to obtain…
    in Do I need Storage Manager? Comment by arumugam January 2014
  • Hi, Can you please open a ticket with support and we can troubleshoot it further? As a immediate work around, Select * from devices where deviceid=1030.Run this query against the storage manager database and find the device name. Go to Settings -> Manage Assignments -> Un-Assign the Device from the agent. For some reasons,…
    in STM and VMware Discovery Comment by arumugam May 2013
  • We dont have a way to alert if any new devices are added to Storage Manager. However, you may create your own script to achieve this.Running a scheduled script (Perl/Shell/VB) on the Storage manager server to monitor any new devices added in the devices table may help you to achieve this.
    in Servers added Comment by arumugam June 2012
  • Can you please post the full stack trace of the exception? Also see, if you are finding any exception in StorageModule logs... Please post them too. Is it a windows agent or Linux? Regards, Aru
    in Storage Manager Agent - Problem Collecting Storage Data Comment by arumugam December 2013
  • Currently there is no way to test the Alert until the disk actually holds the respective status (Failed, Replaced and etc) as the information is being retrieved from the provider. You test by Replacing a spare disk or by pulling them. You may want to Submit it as a feature request pls contact support Aru
    in Failed EVA Drive query Comment by arumugam January 2014
  • File Details are not obtained through SNMP but we use File Analysis module inside Storage Manager. To obtain that information, select a Windows/Unix machine that has insight or access to Isilon shares, and add it to storage manager. Edit the isilon device configuration and choose this agent to do the FA..
    in Quick Question about Storage Manager - EMC Isilon Comment by arumugam December 2013
  • Hi, Currently SM doesnt have the intelligence to send the emails based on time selection. Rather it is based on Group of devices or individual devices based on Severity of the event. You may contact support and submit a Feature Request. Product Management will review the same. Aru
    in Storage Manager Alerting Comment by arumugam January 2014
  • Deltona, Have tried disabling the Automatic Metric for the NICs? If not, can you please try below steps and see if that helps? Go to Control Panel\Network and Internet\Network and Sharing Center Click on each of the connections (For example: Local Area connection, Local Area connection 2) Click on Properties Select IPv4…
    in Change the IP used by agent (multiple IP system) Comment by arumugam March 2013
  • Are you seeing both your storage and performance data ? If any of the one is not collected for some reasons, it would show as "Device has not collected yet". It would be good if you could share "what is the device type (Eg: NetApp /Clariion/VMware) you are having the issues with" Regards, Aru
    in Device has not collected yet... but it HAS... Comment by arumugam September 2012
  • Hi, In Storage Manager the polling from vCenter doesnt happen through SNMP but happens through vmware webservice API.. You may use an account that is used to manage the vcenter in Storage Manager. While adding the virtual center device in Storage Manager, it must ask for IP address and login credentials for it.. A read…
    in Adding vCenter 5 Appliance to Storage Manager Comment by arumugam November 2013
  • Open your etc/hosts file and make an entry with your server name and IP address to be used for communication with STM Server. Restart the agent service Now you should see the linux server on the STM server. Aru
    in How can I check and change STM agent's Source IP? Comment by arumugam March 2013
  • Can you double check if you have checked the "Information" severity check box for the notification of device (Netapp) . Unfortunately the disk status traps are sent as "Information" severity.. Aru
    in NetApp Disk Failure Alerting Comment by arumugam June 2013
  • Did you have LDAP enabled? Check this on "Settings -> Server Setup -> User Authentication". If the LDAP is enabled you cannot add a user. Try disabling it and see if you have the "Add User" button Regards, Aru
    in Missing Add Users Button?? Comment by arumugam September 2012
  • At the moment we dont have that feature in Storage Manager as it needs file analysis to be run more than once in a day according to your situation. You may contact our support team to open a ticket as Customer Feature Request and we will review it in the future. Regards, Aru
    in Alert on file count > x Comment by arumugam December 2012
  • Yes it can be scripted using silent installation method. You may contact support for further assistance. Regards, Aru
    in Adding Physical Servers to STM Comment by arumugam November 2013
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