Comments
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When is there going to be an update to the Mobile Interface (or a working app?). All of this new GUI looks great on a desktop browser, but we're stuck with the older IOS looking mobile interface and so much functionality is lost.
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I would love this to be in a option! We have so many techs that close the tickets just to close them, and if we have to refer to the ticket again. finding a solution is horribly time confusing.
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The items I'd like to see in the mobile app (or even the mobile interface for those non-iOS devices): 1) Create a ticket 2) number of "my tickets" shown on the main page actually corresponds to the number of tickets in my name, not just the updated ones (because that's what the UPDATED tab is for) 3) number of "group…
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The items I'd like to see in the mobile app (or even the mobile interface for those non-iOS devices): 1) Create a ticket 2) number of "my tickets" shown on the main page actually corresponds to the number of tickets in my name, not just the updated ones (because that's what the UPDATED tab is for) 3) number of "group…
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Hi Milan! I'll PM you shortly.
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The items I'd like to see in the mobile app (or even the mobile interface for those non-iOS devices): 1) Create a ticket 2) number of "my tickets" shown on the main page actually corresponds to the number of tickets in my name, not just the updated ones (because that's what the UPDATED tab is for) 3) number of "group…
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The items I'd like to see in the mobile app (or even the mobile interface for those non-iOS devices): 1) Create a ticket 2) number of "my tickets" shown on the main page actually corresponds to the number of tickets in my name, not just the updated ones (because that's what the UPDATED tab is for) 3) number of "group…
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Where can we change this in the database?? We're looking to change the view/set to show OLDEST tickets first by default.