amstephen87

dkeyser, Also if you could send me a screenshot of the reset condition and your trigger actions tab that would be great. Thanks, Adam Stephen Loop 1 Systems Remote Engineer Level 2 www.loop1systems.com

dkeyser, I assume you configured a email trigger action and it is not sending and email. Regards, Adam Stephen Loop 1 Systems Remote Engineer Level 2 www.loop1systems.com

The storage tab is part of the vman integration which requires that you have both VMAN and STM or Profiler connected to each other prior to integrating VMAN with Orion. 

Can you tell me based on the node detail page what is the system OID for the device. The only thing is that it is referencing the wrong OID. My suggestion would be to open a ticket to have the device added to the SolarWinds MIB tree so that is identifies it correctly. That is a service you get with you contract with SWs. 

mphalak, You can give them admin access, however once you have, they can give themselves what ever rights they want including node management. The admin role gives them access to all the settings for the main orion page as well as any subsequent products you own. Be very carful who you give Admin to. So the person with…

Do you have multiple pollers? If so do you have issues with other devices of a similar nature? Also I would check to make sure you have the same version across all the pollers. You could always try running a config wizard as a first step to try to restore any issues. Also make sure you polling is not over limits. 

Can you provide a few things for me to help work on the status indication. PRovide the undp file to this thread as well as the model of the device with the pri on it. Thanks

Jeremy, If you go to Atlas and select the object you can toggle whether or not to show child status in the Status & Links in the tool bar menu. This may solve the issue of a stale child status entry on one object. Regards, Hope that helps, Adam Stephen Loop 1 Systems Remote Engineer Level 2 www.loop1systems.com

Thanks hit helpful if you like it as it helps others find the post for their needs. Anytime you need it let me know.

Antonio, That is good quick question have you tried using the generic CISCO IOS device-template on this to see if that works. You said it was close? Regards, Adam

Dkeyser, Is it possible to send a screen shot of you alert so I can see what your looking at? Regards, Hope that helps, Adam Stephen Loop 1 Systems Remote Engineer Level 2 www.loop1systems.com

I would have to guess that if that is a WMI perfmon or if you could write a script for that you could use those type of component monitors in order to get that statistic.

Your welcome I have also posted it in this article I was trying to track before I got the workaround. Mark as helpful or as a correct answer if you agree. I hope that will hint others to see the work around NPM is not showing any MAP ( Error: An unexpected error occurred.)

The above is correct from krishna.mishra to get the labels correct. The other thing to keep in mind is the type of return for the data field for status. Is that an enumeration or a just value. If it is an enumeration such as 1 is up 2 is warning etc. You can change what the enumeration means if you want in the UNDP config.…

FCPSOLARADMIN, I put a feature request to add this functionality to the view limitation to the CSS template that SolarWinds has already in the software. This could translate into SAM and other products as well. Please vote up to help put it into product. http://thwack.solarwinds.com/ideas/3563

Gavin, My guess is that this could be possible that this device is not fully supported yet but to be sure if it is or not I would have to look in the SolarWinds MIB tree. I would say your right the incorrect naming of the device is a cause indicator of bad statistics. Does this printer need to be monitored? Regards,

Lukas, I am having a similar problem and I am trying to follow your response here. I have the script working on the solarwinds poller I am using to run it. I get out puts if I use per myscript.pl. When I try to use the command cscript //E:PerlScript TestScript.pl It gives me the error C:\Windows\system32>cscript…

I second this as well is this a job just for those device types. Also if you initiate a manual backup of the config from the node details pages does that work?

mphalak, You can give the one group the admin role and not the other. There is not right management for only scans but the scan feature is part of the admin role. So you could give the IT Infr the Admin role and not the other group. The other option is if you know who in the IT Support role is supposed to have the scan…

Are you talking about the STM or the SRM product?

Does the picture reqresent a group object as down. What object is stated as down. My other suggested is to recreate a duplicate map and see if the same issue happens. Regards, Hope that helps, Adam Stephen Loop 1 Systems Remote Engineer Level 2 www.loop1systems.com

It never hurts to have a fresh download of the software. It is not the only time that has fixed a basic corrupted file issue. Let me know if you need additional help. Regards amstephen87

How long does the configuration wizard take and does it produce errors?

Alex, My idea on this would be to create a separate node details page and create a list of custom HTML resources that would allow you to access the details page with the specified Node ID at the end of the URI string. This would allow you to have a very specific view for one node. I will agree this is not the most elegant…

Ok seems simple enough. I was basing the response on the error output. Are you sure there is no accept license or hit a key to continue?

TerryHarding​ found a good link but the basic idea is you create an image in another app like paint visio etc your choice and then when you open a map in network atlas make it the background by right clicking the blank space and selecting a background image you save on you pc or the network. You then over lay the items…

Antonio, My question are their any prompts right after you log in to enter a key or hit OK or something? Regards, Adam

Dkeyser, When SW produces this alert the computer generating it clears the flag automatically. So SolarWinds should not stay in a triggered state for the condition longer than one polling period. With that said I do not see a need for a reset email for a reboot. The notification is good to know that a reboot occurred, but…

efsharp, Did you mean my query for the above? select a.name as [Alert Name] ,o.entitycaption as [Object] ,o.lasttriggereddatetime as [Last Occurrence] from orion.alertobjects o join orion.alertconfigurations a on a.alertid = o.alertid where a.enabled = 'True' and o.relatedNodeId = '7945' and o.entitytype =…

EFSHARP nice handle btw. See my thwack post on basically what I constructed it will look at a variety of things around alerts and it is modifiable to work on not just nodes but other object types.. I just use SWQL studio to verify volgic and object type reference. Let me know if you need assistance with it. All Related…