adatole ✭✭✭✭✭

Are you saying that the SAN is unreachable from the virtual environment? Or that the management IP of the SAN equipment is unreachable from the virtual environment? or something else. The reality is that if your virtual machines can get to the SAN (I sure HOPE they can!) then NPM doesn't need anything more. But I might be…

While I don't know what support would say, you may want to hit up Patrick Hubbard - I've seen him do something similar for a lab.

What I've done for the last few years (and until this feature is in place) is to add a custom property named "mute" (actually 3 properties: n_mute for node, i_mute for interface, v_mute for volumes). ALL of my alerts are set to check "if n_mute <> 1". Because it's a custom properties that exists in the nodes table only, we…

My first guess is to add a rule (at the very bottom of the list) that catches all syslog (ie: * for everything) and discards the message). For all your other rules, make sure you add a "Stop processing syslog rules" action at the bottom of all your alert actions. In this way, SolarWinds will stop processing when an…

Your license count limits you to the number of "elements" - an element being defined as an IP address, interface, or disk. The license count looks at whichever of those are greatest. So if you have 800 ping-able addresses, 1500 interfaces, and 1200 disks, you are using 1500 licenses. Devices (or individual interfaces or…

Yes.

There are (at least) a couple of other ways to get an alert to re-fire, but they are what I would call "fabricated". 1) you can click the "clear" button in Advanced Alert manager. That effectively resets all the triggered alerts. Obviously, it is good for a very narrow set of situations 2) you can set the "reset trigger"…

I have two categories of answers: "off the top of my head"; and "pass the buck" "Off the top of my head" Is this node being monitored by SAM? If so, is there a particularly intensive template applied to it. It could be an AppInsight template gathering a bunch of different metrics; or it could be a custom, user-created…

i know this is going to sound pissy, but any chance you can upgrade?!? from Wikipedia: Windows Internet Explorer 7 (IE7) is a web browser released by Microsoft in October 2006. Internet Explorer 7 is part of a long line of versions of Internet Explorer and was the first major update to the browser in more than 5 years. It…

I'm not sure you can do that. You can set the alert logic so that the warning is reset when either the problem is resolved OR the condition moves into the critical range (and ditto for critical). But what you are asking for is essentially to put logic on the alert trigger itself (send email UNLESS disk utilization > 96%),…

Please post your alert trigger information. It could be a momentary hiccough. Speaking to fcpsolaradmin's comment, what you have there is a VERY tight timeframe. If you are polling every 2 minutes, and you are triggering when it's been true for 2 minutes, you run the very real possibility that you will trigger based on one…

Sorry for just getting around to this. This report is close to what you want, but not (as I read your original request) exactly what you want. What THIS report does is tell you how long it has been since a particular ALERT has triggered. That alert has to have "updown" in it's name (ie: winserver_updown, netwkrtrs_updown,…

You should have access to the status, rawstatus, etc in your alert trigger actions: ${CustomPollerStatus.RawStatus} ${CurrentValue} ... and so on. Are you not seeing it?

I had this whole thing written, but then the internet ate it. Here we go again: I think this is do-able on some level, with some caveates and work-arounds. First, let's level set: One of your SolarWinds instances is "it" - the one you will keep and add everything into. The other instances are "not-it". As mentioned by…

You should also check out the incredibly complete "Portocalypse" post by aLTeReGo​ : Portocalypse - WMI Demystified

The Bad News: The only answer is to buy a second copy of Solarwinds and install it on a development/test/sandbox machine. The Good(ish) News: SolarWinds will sell you a "lab" license at 50% of the list price for a full license. What I typically do is: 1) Buy the licenses for my production environment 2) Buy the SMALLEST…

Could you give a more specific question? What type of link are you trying to change, and what color do you want it to be? Include a picture so I can see what you are talking about.

\inetpub\solarwinds\orion\styles is the directory At that point it's a matter of WHICH of the links you want to change the color for. Likely it's in "MainLayout.css" but it could just as easily be in Resources.css. You are looking for any of the styles that include an " a " option ie: .ResourceWrapper table tbody tr td a…

You'd have to modify the css files in the web directory (/inetserver/solarwinds/blahblahblah). It's not impossible to do, but every time you run a patch or update or if tech support has you re-run Configuration Wizard, you would need to re-apply those changes. Let me know if you would like more detailed information.

I'm *almost* following what you want. Do you want to get the bandwidth for the "eth0" interfaces for all your routers? Do you want to get the bandwith for specific interfaces that you specify on a case by case basis? Do you want to bet the bandwidth for a specific TYPE of interface (MPLS, serial, etc)? And what do you mean…

HolyGuacamole is right - you CAN do it, but it will take a SQL variable. Assuming your custom property is called "CircuitID" (that hash makes me nervous), your variable would look something like this: ${SQL: select CircuitID from interfaces join nodes on interfaces.nodeid = ${NodeID}} Note that this will return ALL of the…

If you mean Service Accounts, then you want to hit up jbiggley and wtrinh (with permission from their illustrious leader Andy Fox). They just developed a no-credentials-needed Powershell script that does just the trick. And I *know* they would love the extra thwack points that come from downloads. Josh, Wesley? Get to work!

There are two different things you are doing: 1) add Patch Manager to the Orion console. Do that first, by following the instructions here: http://knowledgebase.solarwinds.com/kb/questions/4286/How+to+add+the+Patch+Manager+module+to+an+existing+Orion+web+console 2) Install the Orion web console on a different server To…

Short answer is "no". The custom pollers you're talking about allow you to replace standard data points (CPU, RAM, machine type, etc) with custom OIDs. You can't collect a custom OID and push that value into a custom property. Also as a side note (for anyone else reading this as well) you don't need to create a UNDP poller…

I don't have any experience with Centerity, but you can use this document to compare multiple vendors in terms of features, function, ease of use, etc: http://thwack.solarwinds.com/docs/DOC-171083

I've done this a few times for multiple customers. You do NOT need to put a poller in each client site (unless you really want or need to for security or other purposes, but that increases your cost significantly.) You DO need to have a "bridge" of some sort (I'm using this in the philosophical sense, not an actual 1980's…

In my experience you need the following. I'm being really explicit here in case your additional poller is in a DMZ or across any kind of firewall. If it's just another poller in the core, you probably don't need to worry about some of these. Addt'l Poller <--> Orion Platform: icmp Addt'l Polller --> Primary Poller: TCP 80…

The pre-written piece is keyed to the TYPE of alert (node, volume, component, etc). It's the pieces that SolarWinds *must* have in order for the alert to work at all. They are the basic items like NodeID, statistic value, etc. Were they (SolarWinds) to allow you to do a completely free-form SQL query, I'm sure the very…

Agreed with jbiggley​, this is your best design for now. The oft-requested "Mini-pollers" might make a difference but since they're not on the "what we're working on now" list, it's not even an option to dream about (yet. I continue to have hope. And nag when possible.)

When you say "a different group" do you mean * a group of people in your company (meaning a new/additional email and/or ticket will be sent out) or * a different Orion group (meaning the node will appear in a different group of devices on a page? For 1, you can add another trigger action to the alert rule that waits 24…