Comments
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My friend said he already did with both support manager and account manager, but it still sucks. He told me to stay with SevOne.
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Well, my friend said that he opened 15 support cases with SolarWinds in the past two months and received bad support for all of them. The SolarWinds support engineers are clueless about Cisco technologies particularly Cisco IP SLA.
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@cnorborg - This statement is completely wrong: "Instead, Solarwinds has to listen to port 161 to receive the return traffic for the queries it made." SolarWinds does not have to listen to udp/161 in order to receive return udp/161 traffic from Cisco devices. SolarWinds NPM — Firewall — Cisco device Now SolarWinds sends an…
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"Unless you are using a stateful firewall in between the SolarWinds server and your SNMP devices, then the return trafic will be blocked unless you have a rule/policy/access list to allow it." @Deltona: Not sure if you read the entire thread but this is what I put in the original thread: The snmp return traffic is…