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@"dgsmith80" here is the query for it: SELECT SettingID, Name, Description, Units, Minimum, Maximum, CurrentValue, DefaultValue, Hint FROM Orion.Settings where SettingID like 'AlertEngine-PauseActionsOfAllAlerts'

Hello, I managed Web Help Desk for 2 environments. We upgraded WHD to 12.7.4 and now in both environments, the Request Types are out of order. How can i resolve this and is it a bug?

YES

wonderful, i create many plays using SWIS api through powershell.... this is way better.

from the managed nodes page, you will see this maintenance mode menu with the option to schedule:

hello, what is the alert scope to? is there multiple objects that are returned when you run that query?

While a group is a collection of objects, such as nodes, the group is seen as a separate objects than the nodes. As an example, you can create alerts specifically scoped to a group: So muting the group itself, would only mute alerts specifically scope for the group like above. The child objects; nodes, applications, or…

here is the template i have uploaded, hopefully this gives you all the tools you need: (+) IBM MQ Monitoring - Application Monitor Templates - Server & Application Monitor - THWACK

IBM MQ has a command line module in which you can get this data, below document has these details: IBM Documentation You can run something like this to pull the data and create arguments/comparisons. I have create an application monitor that i will sanitize and upload to the content exchange for your use. In mine, i have…

THANK YOU!!!!!!!!!!!!

Hello, thank you so much for the response. I do have a stat and message value as well as an exit code in my script at the bottom (you must scroll down in the code window to see it). Does the script you pasted above, with an actual IP added, work in your environment? 

i believe it is a bug as i have 2 environments, with separate databases. this issue happens in anytime we build a new esxi hosts, which has happened quite frequently recently. 

I received the response below, and it resolved my issue. One outstanding issue were the components were stuck in unknown for hours. The only way i found to resolve it was to individually test every powershell component and click submit. The statuses then updated. Please follow below steps and let me know if it helps to…

yeah seems like support has an internal bug tracker you can only learn about by opening a ticket 

i gave them the sanitized logs they requested but I'm in a secure env so can't give them diagnostics. im on version 2023.4.2

i have a support case open but not getting much traction so far. There are no accounts using this for polling, i turned off app polling to confirm which modules it is that is doing this and it is npm. we have only domain service accounts, no local server accounts in use. SolarWinds is trying to access this local server…

They are being polled by WMI. Its the guest account on windows machines that is baked into the OS. Our organization disables it and sometimes renames it but that is the account being impacted.

i would do this by creating a group and set the status rollup mode to be 'show worst status', then adding all devices to the group. create an alert that will trigger when this group is not down. The group status will be down if any device within it is down. If devices are actually up, but in some sort of degraded state…

is the interface in solarwinds? or are you attempting to review all interfaces regardless of if theyre monitored or not

Im wondering what version you are on because the Orion platform has consolidated this. If you open database manager and run the below query against your SolarWinds Orion db, and review the details column it will display the modules and versions installed on the servers. SELECT TOP 1000 * FROM [dbo].[OrionServers] From…

you can setup trap/log rules for processing or alerting. you can break it by rewriting or manipulating the rule.

I uploaded 2 reports that contain this info. includes their custom SWQL queries. It's a starting point if you want to combine or manipulate as needed. Active Alert Time Last 30 days Alert Trigger Counts 

if you want to make use of the work you already did when creating a group, i think yes you'd have to write a custom swql alert to map to the group membership. or just create those 30 alerts that mirror the condition for the group scoping. or write a powershell script, which in my opinion is easier than maintaining so many…

Ah ok i see im sorry i didnt test that before i suggested it. The easiest way i think is using the import custom properties tool (Manage Nodes > More Actions > Import Custom properties). You need a spread sheet with the node and the associated custom properties, and you can mass import them. If it varies based on the group…

SELECT Nodes.Caption, Nodes.NodeID FROM Nodes join NodeIPAddresses ni on nodes.nodeid=ni.nodeid join NPM_RoutingNeighbor_V RN on ni.IPAddress=RN.NeighborIP WHERE (( (RN.OrionStatus = 2) OR (RN.IsDeleted = 1) ) and nodes.status <> 9 ) and (Nodes.SLA = '0' or Nodes.SLA = '1') group by Nodes.Caption, Nodes.NodeID

there is several ways to accomplish this but doing so based on an alert as you mentioned, there is an alert object called 'Group member' you could use for this. Using this method i would scope the alert to the group(s) you want and being a member of the group should trigger it. then create the alert action to set the…

Good morning, You mentioned that support confirmed this bug still exists in 2023.3, are you or any users still having alerting issues in this release? A large majority of my alerts are component based and this will have a major impact to my environment. 

same with 2023.2

hi steven, from everything i see, if you just add [instancesiteid] into your query, it is an inherit property on most tables... well, all that ive seen. i tested it on a handful and searched this property in swql and its most tables. SELECT TOP 100 [data].[Caption] AS [Caption],[data].[IP_Address] AS…

thanks for the response, i opened a case with solarwinds also and they told me this is not possible. Have you deployed this before or do you work for SolarWinds? Case # - 01310320 Greetings. My apologies for taking so long to reply. I understand you are looking to get an AWS but for the EOC site. After carrying out some…