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does individual account authentication work?

when the volume disappears, SolarWinds captures this in the event log, rather than the status of the volume itself. You will need to find the event in the event center and create an alert for this. i have done this in previously environments but sadly dont have an example to show, nor an specific event name. here is…

yes... try this: * Find and open the following with notepad or other text editor (may need to run as administrator): Program Files\SolarWinds\Orion\SolarWinds.APM.Probes.dll.config * In line: <add key="UseLegacyPowerShellImpersonation" value="false" />change value to <add key="UseLegacyPowerShellImpersonation" value="true"…

Indeed, i agree. Additionally, we found a major security issue in 2022.4, SW support claims it is fixed in the 2022.4.1 HF, though there is no mention at all of this issue in the release notes. I will say i did experience that SWIS failure issue as well just last night, looks like the information service initiated a…

found it in Orion.APM.DynamicEvidence 

Awesome. I've found others on thwack have had varying errors presented but this seems to have resolved any powershell authentication issue recently. I think the issue is bigger than advertised in the release notes.

YES.... I had these exact errors. In the SAM 2022.3 release notes, there's a work around listed for issues with the powershell component authentication. It doesnt cite these specific errors youre getting, but i decided to try it out anyway and it resolved these issues for me 1. Find and open the following with notepad or…

Just an FYI after some deep googling i found the below in the 2022.3 release notes for a work around for a known issue. The known issue listed was not my specific issue with the powershell component but i decided to try it out anyway and it resolved my problem. 1. Find and open the following with notepad or other text…

i should add i do have a case open with solarwinds but havent gotten any traction.

@"aLTeReGo" Can you tell me how the SolarWinds powershell component monitor connection to a device differs from the actual polling engine using PSRemoting differs? I should add ive tried both local and remote host and ensured the WinRM defined port is open. Despite the fact that it is connecting over the same account, same…

ive seen this cause odd issues elsewhere as well.

how are you identifying the department?

thanks i found the same, guess ill open a ticket

At this time, its Calix device, a handful of them at the same time

ive upgraded to Orion 2020.2.6 HF4 and doesn't look like any new templates are out... So following up with support on this bug. 

Thanks! Solution was to add '<Command Name="UseMultipleDownloadCommands" Value="True" />'

Youll have to script it, below link shows many examples and parameters for these: https://github.com/solarwinds/OrionSDK/blob/master/Samples/PowerShell/Groups.ps1

is solpol.domain.local the FQDN of the polling engine? Also did you add command 'import-module swispowershell' prior to the connection string? Also you can try running on a polling engine directly using localhost as the hostname to see if it works

Thanks Scott! I opened a support ticket on this as well, they told me this bug should be resolved in 12.7.5 or 12.8 but no ETA :( 

Tony, This is URL is still unavailable for customers 3 weeks later. It requires a SalesForce login. Many of your customers need this information, who should we talk to, to make this available?

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Did you resolve this? I have the same issue.

Also seeing this on 2019.4 HF5

Hi thank you so much for responding, i did not get the email notifications about the responses so i completely missed them but was able to resolve my issue after FINALLY getting my case escalated, took a lot of people to get involved before they finally escalated, but here is the recap of the resolution, several KA's I…

Hi, Im having this same issue. I have rebuilt these counters and it did not help. Did you ever resolve this?

Pretty sure this just a bug. We upgraded recently to 12.7.1, still having this problem. Also randomly have issues sending emails from tickets, I receive a java error and essentially have to close the ticket and open a new one. Having issues saving tickets, pressing save brings me back to the ticket search page without…

Did you find out which account its using to install this? Event log says 'system' cant find which account its using that would need the log on as a service rights. 

Yes i have tried. I cant say how it was rebuilt i wasn't around then, but it was rebuilt with the SolarWinds team at their reccomendation

thanks for the response. we have thousands of agents deployed due to security, and yeah they seem to require constant maintenance. Agent polling is working fine on other polling engines but stopped working on these 3 APEs though agents did work at one point on these APEs. ive tried restarting the agent service on all…

same, i have not heard back about my request..