aakhibsyed

Comments

  • what is the explanation for the Open time being ":00". I have a ticket which has open time 0:00. The ticket opened at 22/10/2021 06:28 PM 1st response - 22/10/2021 06:29 PM closed - 23/10/2021 12:49 AM the open time is :00. Please advise.
    in Reports > Average Open Time Comment by aakhibsyed October 2021
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