aLTeReGo ✭✭✭✭✭

Logged internally under NPM-9424.

The Alert Suppression Tab is one method for eliminating alert storms prior to dependencies. What you need to know is if the condition defined within the Alert Suppression tab is true (no matter what it is) then the alert will not fire. It's useful when you are trying to alert on a server being down, but not if the core…

Admin | APM Settings | License Summary will tell you how many component monitors you have configured. 567 and rising :)

That is possible, though it's difficult to say for certain without looking through the logs.

Edit the assigned application. At the top of the application editor you will find configurable polling and timeout values.

You will need to reselect CPU/Memory via "List Resources" once you've converted the node,, but the data is retained and will appear as soon as save your changes from "List Resources". I just tested this in my lab using SAM 6.1.1 and it worked without a hitch.

The screenshot you provided above from Orion shows the total amount of ram installed in the machine, which aligns with your screenshot from top. If the issue is with memory in-use you'll need to provide a screenshot of Orion reflecting the amount of memory in-use to compare to the screenshot you posted showing TOP.

jangliss‌ is definitely on the right track. In most cases the issue is with the SMTP server settings. The problem can be that the SMTP server specified is not allowing relay, or that the SMTP server requires proper authentication for a user that has permission to relay mail. In other cases the SMTP server requires (or does…

After upgrading to SAM 6.1.1 have you tried using the "Configure Server" button again? If so, did it return an error? What is the error that was returned?

That has not as-yet been implemented as a feature of SAM, but this is still being tracked under FB28909.

tomasv​ is a resident SolarWinds guru, and I would take anything he says as gospel. So yes, you will want to enable JMX on your Java application server and use the JMX Component Wizard to select the metric/s you're most interested in monitoring.

Correct. The reason why the instructions stated that you should log into the machine using the SAMUser credentials was to acquire the user SID, which is required information for setting the permissions using the administrator account. There are many different ways to gather the SID information but this is one of the…

Unfortunately not as the code is fairly dynamic. I can't say I've seen these particular issues before (high WinRM connection rate or inconsistent mailbox database sizes) so I suggest opening a case with support so we can look through your diagnostics to determine the cause.

Update: This was included as part of the SAM 6.0 release.

I suggest looking at the out-of-the-box Oracle Database application template and use this as an example for what you're trying to accomplish. It should provide an excellent starting point. * Oracle Database (Updated)

"Connected" simply means the agent is running on the remote endpoint and communicating with the Orion server.

It appears this issue was related specifically to index fragmentation. Something that AppInsight for SQL in the SAM 6.0 beta would have provided much greater visibility into.

It is not currently possible to use SAM's Oracle User Experience Monitor with "sqlplus <user>/<pw>@<DB>" like syntax. This is currently a feature request we're tracking internally under FB71852. A potential workaround may be to use the ODBC User Experience Monitor instead?

Touché sir. Bested by Petr Vilem again.

thedoclady​ may be able to point you to the relevant KB article. It's likely it was archived or relocated during our recent move to the new KB system.

AppPools: Start: 'Invoke-Command -ComputerName "REMOTE_SERVER" -ScriptBlock { Start-WebAppPool -Name "MY_APPPOOL" }' Stop: 'Invoke-Command -ComputerName "REMOTE_SERVER" -ScriptBlock { Stop-WebAppPool -Name "MY_APPPOOL" }' Sites: Start: 'Invoke-Command servername {Import-Module WebAdministration; Start-WebSite MY_SITE}'…

I would also recommend switching the Fetching Method from WMI to RPC to see if that makes a difference.

The Server Clock Drift (PowerShell) template should just work without much effort against a Windows host. If it's not working for you then please open a case with support so we can troubleshoot the issue properly.

+90% of the Orion web interface performance is dependant upon the backend SQL database server. It sounds like there are issues with insufficient read cache, potential lack of regular/nightly database maintenance plans to rebuild indexes, and possibly a lack of sufficient memory. It's also possible that the RAID type and/or…

What resource are you seeing this issue with? It sounds like it's the Multiple Object Chart. Based on the math here, you have six charts, containing 8 metrics each, for a total of 48 metrics being displayed. Assuming a chart sample interval of 5 minutes, that's 13,824 points of data that must be queried from the database…

In that scenario, I would recommend using the Agent on those machines. When the server locks up, the node status will then change to accurately reflect a 'down' status. This will then allow you to automate the action against that node using the 'Manage VM - Reboot' action. As for the iLO, there are methods of performing…

This case has been escalated to our development team. oithim_yew, please post their findings and potential resolution once the case is closed so the rest of the community can benefit.

Yes, that is the 'Light' version I was referring to earlier in the thread. The documentation for this functionality is already included in the SAM documentation. It is typically referred to as 'Integrated Virtual Infrastructure Monitor' or 'iVIM'.

Based on the error being returned it appears the user account you are using (which are the same as those used to manage the node) is not an Exchange Administrator. I would suggest either changing the credentials and use an account that is an Exchange Administrator or grant the account you are currently using Exchange…

Topology still functions with Agents, even though it's not a selectable item shown under 'List Resources'. This is because Topology comes from the switches and routers your servers are connected to. The only instance where topology wouldn't work with the Agent is if your Linux server was acting as a router, which is not…