aLTeReGo ✭✭✭✭✭

Don't forget to bring a towel!

More information on the DB Server specs would be helpful since in my experience that's where the bottleneck is. Processors, how many, RAID type, number of physical disks in the array, etc. Also is this DB server dedicated to Orion or does this SQL server also service other databases? As a side experiment on the Orion…

There are several. Below are three of the most popular. * SolarWinds Knowledge Base :: The Network path was not found error when you browse for APM performance counters * SolarWinds Knowledge Base :: Remote Registry Service and RPC.‌ * SolarWinds Knowledge Base :: Monitors that previously worked are now in an unknown state.

Without diagnostics it's difficult to say for certain but what you're seeing sounds like it may be caused by a query timeout. We would need to look through the Orion log files to determine if that's the case.You can try increasing the timeout value yourself to see if that resolves the issue, but you'll need to wait 24…

The Component ID is globally unique. E.G. unique for each component monitored by the system. That means per-server, per-application, per-component. The Component ID can be seen in your browser when you're on the "Component Details" view. The Component ID is the number following "AM:" as shown in the following screenshot.

I'm afraid not. HA integration with the Web-Based Alert Manager wasn't implemented until Core 2017.3.

If you left it as-is you would see the cumulative total CPU, Memory, and Virtual Memory consumption for all jstart.exe processes. If you wanted to alert when there were fewer than 4 instances of this process running the example below is the good starting point using the Advanced Alert Manager. Just set the Process…

So here is says wild cards work and later one of the other Team members says they do not. Which is it? The File Existence Monitor fully supports wildcard matching.

Honestly, I would recommend upgrading to SAM 6.2.1 which should resolve this issue.

Terrific work. I'd also love to get my hands on this new resource. Thanks.

You can effect the status of an application template and a component monitor with APM but node status is determined by the nodes reachability via ICMP. Application status, UnDP, interface status, SNMP Traps, syslog, etc. do not affect node status.

Yes, the state of the Alerts, as well as their escalations (if any) are preserved when failovers occur. This means that the alerts will not reset or retrigger unless you've explicitly defined them to through alert escalation. Alert Acknowledgement state is also perfectly preserved throughout the failover/failback process.

Ahh ok. So emarksrpi86 I would recommend using the "tab" key. If that doesn't work consistently in the Recorder then we'll need you to open a case with support, collect debug diagnostics from the recorder; once when the recorded transaction works, and another when it fails so we have a point of comparison. lateforwork2 it…

marunderwood wrote: * For my understanding, even though this issue is only occuring sporadically (once in a month or so), changing the PollMethod may help. We are using SNMPv2c. From the article link above, it sounds like this option might cause other problems (increased polling requests). Can't SW determine it didn't get…

Out of curiosity, what did you do to get the VSS Writer working? Also, how was this template assigned? Did you manually assign this template to the node or was it selected through "List Resources"?

There are several in the Content Exchange but this the Perl equivalent to the PowerShell one shown above. * Log Parser (Perl)

If there are in fact matching strings within the log file you're wanting to monitor then something must be misconfigured with the assigned application in SAM. The status is "Green" because SAM has not found any instances of the text configured within the log file it has been pointed at currently.

Dell does not expose storage related information via WMI, only SNMP. You will need to change the node polling method for this server from WMI to SNMP for array information to appear within SAM's Hardware Health.

Have you tried accessing the Traps from both [Home -> Traps] and [Home - Message Center]? Do they yield the same of different results? How about if you add the "Last xx Trap Messages" resource to the Node Details view, and go to a node that has sent SNMP traps to Orion recently? It's difficult to say for sure what the…

At this time this is not a feature that is planned to be included in the upcoming SAM 6.1 release currently in beta.

The following sections of the Administrators Guide should walk you through the process of creating your own custom web based report. * Creating and Editing Web Based Reports * Creating and Modifying Reports

Any thread you create or reply to you should be subscribed to automatically. You can also manually subscribe/unsubscribe from any thread by clicking the "Follow" button on the right side nav. It may also be that the Thwack email notifications are being blocked by a SPAM filter. I recommend checking your SPAM folder or spam…

Due to permissions issues with the system account I've been unable to execute psshutdown.exe though the Advanced Alert Manager without running the service with elevated privileges. Below is the command line I used. c:\pstools\psshutdown.exe /accepteula -r -t 1 -u administrator -p password \\${Node.IP_Address}

@"bharris1" wrote:@"aLTeReGo" Is there anyway to get this working in SAM 6.7? A workaround or anything? We are in freeze and are unable to upgrade until next year. I can send the PerfStack link, but I can't seem to find a way to make it read only. Is there a way to add a 'full screen' flag into the shared URL? My thinking…

The report was created in the Orion Report Writer. You can see in the images below the filters that are being used to create this report. You can adjust the filter criteria to narrow the report to a specific application, or component monitor type, etc. as the example below demonstrates.

Changing the hostname after the configuration wizard has run is not a simple process and will require that you complete a number of additional steps. My recommendation is to not run the Configuration Wizard on the new environment until you shut down the old server. If something should go wrong though, you can certainly…

The following KB article below describes the cause of the problem, as well as a solution to this issue. Unexpected website error when editing nodes in Orion Platform - SolarWinds Worldwide, LLC. Help and Support

The "Multi Component Statistics - Statistic Data" resource should work no differently than it does for the "Multi Component Statistics – Linear Gauges" resource. I was however able to reproduce it not working in my lab also, so this is likely a bug. I would recommend opening a case with support so we can investigate what's…

I do have a SQL Filter but no account or view limitations. The SQL Filter is as such Vendor LIKE '%Windows%' OR vendor LIKE '%IBM%' OR Description LIKE '%Linux%' That's weird. Are you using a SQL Filter with this resource? What about account/view limitations? Those should work, but with their infinite variations there…