aLTeReGo ✭✭✭✭✭

Correct. This was resolved in SAM 6.1 such that the custom property alone can now be used without any SQL trickery.

Being able to simply select the single device/interface(s) you are targeting versus implementing CPE is the more efficient method. I've spent several hrs trying to get Advanced Alerts to work in different scenarios to move away from Basic Alerts only to send alerts on 100s of devices that I didn't think fit all my…

Please explain how you are monitoring AIX processes with the APM. As I like to say around the office, "I'm just the network guy". The server group is responsible for the configuration of the AIX boxes, but they did tell me that the HOST-RESOURCES-MIB is an optional MIB that needs to be compiled as a configure option. They…

That would be a great field to have. Care to elaborate more on which OID(s) to look at? Considering Server 2k and 2k3? ;-) OID .1.3.6.1.2.1.25.1.6

The SSL Certificate Expiration Monitor requires a node to assign the monitor to. In the case of www.google.co.uk You should add this as a Dynamic External host node and assign the template to that node.

None other than the correlation of that information isn't made because some users would rather the more detailed OS information be polled directly from the virtual machine itself, rather than what VMware reports (such as "Other (64-bit)" in the screenshot above).

Do you happen to have CU6 installed on your Exchange servers by chance?

This metric value should ideally be greater than 640​ at all time. If it is not, then it's this is indicative of an allocation bottleneck. TempDB is used allocation, therefore improving the performance of TempDB could reduce the allocation bottleneck. Things to try to remediate this issue: * Place Temp on a different disk…

WMI already runs in its own dedicated svchost.exe process

You could monitor this DNS server agentlessly from either the main or Additional Poller.

The Agent automatically updates itself from the server it's associated with, so you shouldn't need to be concerned about running an older/outdated version. It's important to note however that agent response time will always be a little higher than ICMP since it's using a different protocol and completely encrypted. It…

This is not a new behavior. Orion has never had any ability to remap volumes. When you think about it, in most cases it's an impossible task to handle programmatically. Usually what triggers this situation is the volume name was changed, so you can't track this by the volume label. When the volume name was changed, the…

It sounds as though everything is correct as-is, but I would venture to guess that existing nodes aren't being polled. You can verify this by looking at the historical charts for the past hour. If they are populating with new information that I'm even more confused. At this point I recommend opening a case with support so…

As always, we recommend taking a backup for the database prior to any upgrade. If Orion is running on a virtual machine, it's always best to take a snapshot of the VM before upgrading. If you have both a backup of the database and a snapshot of the VM, rolling back typically takes no more than 15min.

There is a great thread started by that might explain the discrepancies you're seeing between the two different methods you're using to collect this information. It can be found here ->

I can confirm that if you have multiple polling engines with overlapping discovery profiles created on each, that you will not end up with duplicate nodes monitored by each of your polling engines.

Based on the symptoms described I would verify that you can map a drive to the administrative share of the Exchange server from the Orion server. E.G. \\exchange.domain.ext\C$ The error you are receiving is stating that the something is wrong with the WinRM configuration on that server. Either the certificate was removed,…

Average Document Indexing Time is a metric that's available at the mailbox database level. Go to the Mailbox Database Details view and click "Edit Thresholds" in the top right of the screen. There you will be able to adjust the threshold for this metric.

This error has been known to occur when IIS is configured for HTTPS, yet no certificate has been specified or when a expired wildcard certificate is used. It can also occur when the Orion server is unable to access the web server at all, such being blocked by a firewall, proxy, or router access control list. Since this is…

WBEMTEST is a cryptic beast. I recommend instead to use something like WMIExplorer. It's far easier to use, and will allow you to practice your WQL without wanting to beat your head against your desk.

I've attached the latest version of the Apache template included in SAM 5.5 to this post. Let me know if this resolves the issue.

As rob.hock mentioned above, your best option is to use SAM's DNS User Experience Monitor. In the DNS User Experience Monitor, simply specify the Full Qualified Domain Name or IP address of the host in the field highlighted below.

At the time you receive the alert gather diagnostics and open a case with support. Note that ICMP/Ping response time does not necessarily map or relate to other timeouts that can occur. For instance you might have a SQL server on your network that you can reach from your laptop via Ping with near 0ms response time. You can…

We've identified an issue with the script that we're tracking as a bug internally under FB287540. We will be releasing an updated template as soon as this issue has been resolved and validated. We will be posting this updated template here on Thwack in the Content Exchange. If you'd like to be notified when the template is…

Can you copy/paste the message you are seeing in the syslog viewer that you'd like filtered? Sanitize any sensitive information before posting,

Commonly when we see issues similar to the one you describe above the issue is related to CRL (Certificate Revocation List) retrieval. This can be caused by the Orion server not being allowed access to the internet, high latency to the CRL server, or sometimes by self-signed certificates. * SolarWinds Knowledge Base :: The…

If it doesn't appear as an option when clicking 'List Resources' then what options are listed exactly? Are these nodes which aren't showing Asset Inventory as an option managed via SNMP?

Patrick is correct. We were able to identify the issue and this is indeed a bug. As such, we will be working to address it in the forthcoming 6.2.1 Service Release. Thank you for bringing this to our attention.

I believe it was a 2.1 feature, but I don't have access to a 2.1 build right now so I can't say for sure. It's definitely in 2.2 though.

The best and only way I can think of to achieve the desired results is to consolidate the criteria down to a single object/entity. This could be done by creating a SQL Query against the Orion database to return a statistical value based on the number of active failures and use this as a SQL User Experience Monitor in SAM.…