aLTeReGo ✭✭✭✭✭

The global setting will prevent agents from being automatically updated. The reboot status does not affect whether an agent will or will not receive an update. In many cases, If the agents require an update (due to new version of SAM installed) they will not work regardless until they have been updated. This is why it is…

SAM's SNMP Monitor supports only numerical integer values. So if the value returned from the SNMP query contains words such "error" etc, these are string values that are not supported by SAM's SNMP monitor. For these you may want to look at NPM's Universal Device Poller.

Negative. If you want to monitor cluster shared resources without having them appear 'down' or 'unknown' when the server is in a passive state, then you would want to monitor those via WMI or SNMP (in that order of preference). If you're just wanting to ensure the VIP is up and accessible, then simply adding it as an ICMP…

It is very likely this is coming from SAM's Asset Inventory collection, as it reports upon software installed, patches applied, and number of outstanding WindowsUpdates awaiting installation. You can decrease the collection interval as you have, or disable Asset Inventory entirely for that node if needed.

Yes. A hotfix for NPM 11.5 is in the works. It should be available sometime next week.

You can post it here in this thread. If you want to post it to the Content Exchange you can wrap it in a Report.

Below are two valid options that I've verified work with Putty and allow it to launch the application using the SSH:// URI in Orion NPM. Hope this helps. http://customurl.codeplex.com/http://blog.dest-unreach.be/2009/07/11/putty-as-ssh-url-handler

I would suggest looking at the Event Log on that domain controller immediately after trying those credentials in SAM to see if there are an Windows Event Log Messages that might explain the denial. The error you are receiving back is fairly generic and can be applicable to both a bad username/password, or insufficient…

Multi-edit was removed from AppInsight applications because it did not work. That was the defect, but given the varying different units it's extremely uncommon for users to bulk-edit thresholds. If that needs to be done to nullify the built-in thresholds, that's typically done once at the template level.

There is no support for auditing of the Web Based Report Writer at this time.

Technically this is outside the scope of Orion, Solarwinds and the Thwack forums. This has more to do with IIS and Windows then anything else. It's my guess that this is a permissions problem since executing processes on the server happens in the context of whatever user is authenticated to IIS if you're using Basic or…

aLTeReGo I know there are several obvious differences we are each having, some even being on different NPM versions (12.2 vs 12.3), but a few of our symptoms seem to be oddly similar. I'm not sure if nafees.khan or Deltona already have cases open (for the missing interface stats), but if it helps, here is my case for that…

The steps outlined above are the same for Orion Platform 2018.2 as they were for earlier versions. The only real change is the step to add this as a resource to a page looks different.

Please keep us posted on their findings. It's still my belief that this is a permissions issue, but it will be interesting to know what permission is missing. Out of curiosity, after running the SQL query to create the user and grant permissions, did you add/create any new databases on the SQL server?

I would recommend opening a case with support so we can troubleshoot this issue further, but it's likely that we're hitting a WMI timeout somewhere waiting for the results. Unfortunately it may be determined that there is no other option for doing this than using a PowerShell script monitor in SAM.

Disabling components was a nice addition, but it still doesn't give you the option to set a window for the disable. Also, by disabling a component it is effectively out of sight out of mind as it essentially dissappears from all of the Orion pages. At least in an unmanaged or unknown state you can set up a resource to show…

Brent Hilgenkamp wrote: I want the alert to trigger (action is an email that goes out stating the status is now X) any time the status changes and not just when it is not up. I figured this was the way to do it but apparently not. The status may not always go from Down to Up, but for example may go from Up to Warning to…

From the KB article referenced above by silverbacksays​ "Note: If the Enable component option is not available, this component cannot be disabled." Only a select subset of components can be disabled within an AppInsight application.

thank sfor the reply, but it is not the trigger condition i am concerned with, it is the contend of the email alert that is triggered... meaning we can put specific information aout how to deal with an alert on an App when it goes down This is available today using the ${UserDescription} and ${UserNotes} macros. These…

Clicking on the name of the component will take you to the component details view where you will see the historical metric charted over time.

kelly.ellison​, please post your case number and I will see that it's escalated.

There are a few different ways to identify the cause of the "Unknown" status. The first is in the Application Details resource as seen below. The next method would be the at a glance view of all component statuses you can see from expanding the branches of the AppInsight application under the All Application resource…

Have you tried adding the Custom Table resource to a summary view and configuring it display the components you wish to see?

jeffreyc wrote: When I expand this it says that no" application monitor templates containing directory size monitor". How would I add this monitor to a node? The Directory Size component monitor must be added to either an existing application template or a newly created application template and then assigned to a node.

jeffreyc wrote: Cool thanks. Another question - is there monitor template that could see all of the counters in perfmon on a windows server [Settings -> SAM Settings -> Find Processes, Services, and Performance Counters]

Another simpler option would be to use the "starts with" or "contains" options instead of equals.

Does the monitored DHCP server have a scope defined, with DHCP leases available for the subnet the Orion server is on?

Perhaps a restart of the custom poller service would resynchronize it? Mark, I've restarted the custom mib poller service and that didn't help. Are you implying that the Custom MIB Poller in 8.5.1 SP3 should work with devices configured to use SNMPv3?

Monitoring this performance counter alone isn't going to tell you the state, as it simply returns a numerical value that represents the status of AppPool. You should define the "Warning" and "Critical" thresholds for this component to reflect appropriate status based on the numeric value returned from this counter. *…

Certainly. Have you considered using the Nagios Script Monitor with either of the following? * Solaris 10 zones checker - Nagios Exchange * Zones Plugin - Nagios Exchange