aLTeReGo ✭✭✭✭✭

prawij wrote: Updated .NET to 4.7.2 , still seeing errors for SWJobEngineWorker2s: Have you tried following the steps outlined in the below KB article? Large number of .JET files in C:\Windows\Temp - SolarWinds Worldwide, LLC. Help and Support

To troubleshoot the issue further have you tried trapping to the Orion server itself? Orion includes a Trap Receiver/Server so I would suggest sending the trap to the Orion server itself (use 127.0.0.1 or the IP address of the Orion server) and see if the trap is properly decoded there.

hpstech wrote: Thanks for your feedback guys. Are you saying HF4 is not RC? Orion Platform 2018.2 Hotfix 4 - SolarWinds Worldwide, LLC. Help and Support Hotfix 4 is fully GA. It is not a release candidate.

SolarWinds Server & Application Monitor (SAM) also includes the SNMP Trap Receiver referenced by above.

That particular error has been known to occur when there is a corrupted Orion DLL's on the system. You could open a case with support and they can help you track it down. This process can take a few days as it's often difficult to isolate the exact DLL that's causing the problem. The other, faster option would be to…

Without knowing more information it's difficult to provide definitive diagnosis. I would recommend opening a case with support and provide diagnostics from the agent so we can determine the cause of the issue.

What happens when you try to run this same script in a 32bit PowerShell session? My guess is the cmdlet fails to load. If that's the problem then you need to change the Platform to run the polling job on within the application from x86 to x64, as shown below.

It's likely the Business Layer Host process is hung and holding that file open. Terminating that process should allow the Configuration Wizard to complete successfully without needing to reboot.

Is the issue limited only to Radial Gauges? You state in your OP that there were also broken icons.

x86 is the default and what should be used. I was just curious if you had different results when trying x64. At this point I'm out of tricks and left scratching my head. The best recourse now is to open a case with support so we can get a better look at what's going on and see if we can figure out what makes this machine…

WIthout knowing more about the issue it's hard to diagnose, but if you need immediate resolution I would recommend uninstalling and re-installing the agent to see if that resolves the issue.

The "Windows Service Monitor" is a component monitor type in SAM. It monitors the status and resource usage for a specified Windows service. That service name must be specified in the Net Service Name field.

Have you changed the Fetching Method from "WMI" to "RPC"?

PerfStack 2.0, included in NPM 12.2 (Currently in RC) allows you to share your PerfStack projects with other users without needing to send those users links to your project. This can be done by via new navigation menu items or through other mechanisms like the User Links Resource or Custom HTML Resource.

As suggested by Alterego, this procedure is far more complicated than monitoring the Disks as volumes in System Manager. However if you definitely need to see the Disk utilization of your server on the Application page, adding some WMI performance Counter monitors to it will do the trick It's also worth noting that you can…

We did some template housekeeping in the SAM 5.2 release. Prior to 5.2 this was a template that had been shipping with the product for quite some time.

It looks like the overwhelming majority of the servers you are monitoring with SAM are on the 2nd poller listed above, with the 70% polling rate. The other three pollers are hardly utilized from a SAM perspective. Instead of deleting/removing items from monitoring you can move some of those those server nodes from the 2nd…

SAM's Tomcat monitor polls its information natively and does not rely upon scripts to collect statistical information. The is no "script" which can be edited, altered, copied, or manipulated. The monitor itself is written in C# and exists in compiled code.

Does clicking the "Configure Server" button again resolve the issue? If not, have you tried placing the macro ${IP} with the fully qualified domain name in the Exchange and Windows PowerShell URLs (E.G. "myserver.mydomain.ext" and clicking the "Configure Server" button?

That is correct.

Those monitors are working based on the screenshot above. The "greyed out" icon you are referring to is actually a database icon, signifying that this monitor is mailbox database specific. It's not that it's disabled, just that within the application template that we cannot reflect its status since there can be multiple…

Yes, this can be accomplished by creating a customer report using the Web Based Report Writer. [Settings -> Manage Reports -> Create New Report]. You will likely be using the Custom Table in your report, and possibly the Custom Chart. 

The following "netsh" commands should work for Windows 2012 to enable WMI through the Windows Firewall. c:\> netsh advfirewall firewall set rule group="windows management instrumentation (wmi)" new enable=yesc:\> netsh advfirewall firewall set rule group="remote administration" new enable=yes

It sounds like you may have upgraded to NPM 10.4, but didn't upgrade to SAM 5.5. There was some leakage of Hardware Health implemented early on for the Dell M1000e that was inadvertently exposed in the NPM 10.5 release, and subsequently fixed in NPM 10.5. The monitoring of the Dell M1000e has been significantly improved…

Are you able to determine what is causing the status of these applications to be "Down"?

Correct. The "Advanced" setting for running the Polling Job is related to the Orion Job Engine. E.G. 64bit Job Engine or x86 Job Engine. This setting does not control the bitness of PowerShell executed on remote hosts. To leverage 32bit PowerShell on the remote host you would need to account for this within your script,…

We've done some investigation into a Memcached template for Windows. Unfortunately due to significant differences in the Windows version of Memcached, there does not appear to be any simple way of gathering similar metrics from it's Linux/Unix counterpart. You may have greater success asking for assistance with this…

Great tool. Here's what I found. Using the tool I found an APMTEST profile along with an OUTLOOK profile. No sign of an APMTEST2 profile. I deleted all the profiles and attempted the test again with the same error result. The funny thing is when I go back into the MFCMAPI tool, there are no profiles listed. It's as if it's…

NaN means "not-a-number" so whatever is being returned is likely an error or a null value. I would recommend opening a case with support and providing them with Diagnostics so we can determine what exactly is going on.

I'm not sure what you mean by "Mapped" yet? The information posted in the MIB walk shown above is in an unsuitable format that does not adhere to the SNMP standards. These are simple string expressions that are not structured in any manner that could be accurately and reliably monitored by any vendor across a diverse base…