aLTeReGo ✭✭✭✭✭

Native JMX Monitoring support for WebLogic, Tomcat, Jboss, GlassFish, etc. was added as part of the APM 4.2 release. 

I'm not all that familiar with NetBackup appliances. Have you conducted a MIB walk of the device or contacted their support department to determine what type of information is exposed via SNMP or other mechanisms? Is there a virtual appliance equivalent that could be downloaded and played with by engineering to develop an…

The default polling interval for volumes is 15 minutes so I'm not entirely sure why it would have taken upwards of 29 minutes to receive the alert. Can you post a screenshot of your Trigger Condition and Trigger Reset Action?

I beleive the default retention for syslog messages is 15 days. At least that's what mine is and I don't beleive I changed it from default. Anyway you can modify this setting yourself in the Syslog Viewer - File - Settings - Syslog Server Settings on the General tab.

When recording the transaction have you tried using the "tab" key? It's likely that your mouse click in the field is being ignored because that field is referenced in the HTML differently but the tab key might supersede that check.

Here's a screenshot of an trigger condition that will fire when any service, process, port monitor or user experience monitor shows a status of "down" for the application "Microsoft Exchange" unless the node is in an "unmanaged" state. Below is an example of my Microsoft Exchange application monitor. The alert in the…

Most applications delivered through Citrix are client/server applications which run on-demand (E.G. Word, Excel, Outlook, etc.). What exactly is the problem you're trying to solve by monitoring the application? For example, monitor resource utilization (CPU/Memory)? Perhaps see when the application is running vs. when it's…

Most Syslog implementations (with few notable exceptions) are UDP based, not TCP. You will likely want to change the line directly above the one you already modified to change the UDP listening port, then restart the syslog service.

I'm not familiar with the report you referenced but the "Current CPU Load" report that's included out-of-the-box can be filtered easily using the Report Writer as pictured below. The Report Writer allows you to create many of your own custom reports without the need for SQL query code.

Have you tried using the Custom Table Resource?

Alerts are defined within the Advanced Alert Manager. Here you will find common out-of-the-box alerts pre-defined you can simply enable that will address most, if not all your alerting needs. Such as "Alert me when a node is down", "Alert me when an application goes down", or "Alert me when the free space of a volume is…

How is this information made accessible? Is it stored in a database, SNMP or some other method? I'm not terribly familiar with Cognos and I'm sure there are others here on Thwack who aren't either, but we're willing to offer suggestions and recommendations if you can provide us some background on the application.

It's very unusual that you would find the Pages/sec performance monitor not working but here are some things you can try. Open Perfmon.exe on the Orion APM server and connect to the monitored host. See if you can find the "Pages/sec" counter from the "Memory" category as pictured below. If the counter doesn't exist it's…

You can disable events automatically generated by status changes as discussed in this thread. Depending on which events you disabled you would have the ability to control exactly what's logged to the event log based on trigger conditions and alert actions defined within the Advanced Alert Manager. This approach would not…

The node must be managed via WMI for Windows Update and last logged-in user information to be gathered.

SAM's current Hardware Health monitoring is already SMART aware and can notify you of impending disk failures.

Did you mean to post this question in the NPM forum?

How is the availability percentage determined/calculated for a SNMP component? Component availability is calculated on the total number of polls for a given time period were successful vs failed/critical/warning/etc. For basic availability (up/down) such as node status, process/service monitors, user experience monitors…

What "user experience monitors" (aka synthetic transactions) do you want to have? MSSQL MSExchange/MAPI RADIUS TACACS+ LDAP MySQL FTP SMTP TIME/SNTP/NNTP POP3 / SPOP3 IMAP4 / SIMAP4 MMS RTSP DHCP What do you not monitor now, but want to monitor when we ship APM 2.0? Database Performance (see above) FTP (log in and verify…

It's not currently possible to disable Asset Inventory en masse through the Orion web interface. It is however relatively straightforward to identify which VMware guests have Asset Inventory enabled using the built-in General Asset Inventory report. Asset Inventory still provides quite a bit of value for virtual machines,…

The "view" itself is inclusive of the subviews. So it's not possible copy just the subview itself, but you can copy the entire view with the subviews included and assign that view to a different application if needed.

What version of Web Performance Monitor are you currently running?

I believe this question is a duplicate of your post located here. If it's not, or your question wasn't answered to your satisfaction please let me know.

If you click on the far right edge of any column of the RTPE you will see an option to select fields as pictured below.

Why that VERY specific version?

The most common issue that many customers face when trying to execute external applications through the Advanced Alert Manager are permissions. Because the Advanced Alert Manager runs under the context of the Windows local system account it does not have permissions to access network resources. There are multiple ways…

What you're looking to accomplish is fairly straightforward to setup and is pretty typical of many other users of SAM. For incoming mail I would recommend setting up a standard MAPI User Experience monitor (provided you're running exchange) and configure the outbound SMTP server to use Gmail or another externally hosted…

I beleive this is discussed in some detail in the following thread Re: Execute external program via Alert?

The server may be unmanaged, but that doesn't mean the applications monitored on that host are unmanaged. Ensure that you are unmanaging all applications associated with the node and that your alerting trigger conditions aren't written in the format of "not up" rather than "down" etc. since "Unmanaged" is a state that is…

This is something we're considering for a future release of SeUM. In the meantime you should be able to edit the credentials used for each recording through the web console under "Manage Recordings" and the step that includes authentication. Select the credential you'd like to change and click "edit. This should be easier…