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  • The easiest way to determine this would be through a MIB walk, but if I had to guess it would be 1.3.6.1.4.1.476.1.42.3.4.1.2.3.1.3.3.1.0 If that doesn't work try 1.3.6.1.4.1.476.1.42.3.4.1.2.3.1.3.3.0
  • The COMTEK agent does not allow for remote execution. If you want to execute a command on your iSeries server in response to an alert trigger, I suggest using NCM's Execute Config Script action, which will allow you to define commands to send to the device via Telnet or SSH in response to a Alert trigger condition.
  • SolarWinds has literally thousands of customers monitoring tens of thousands of SQL servers using AppInsight for SQL, none of whom are exhibiting this behavior. While I don't discount the possibility of this being a bug, your case is the only reported occurrence in over a year of AppInsight for SQL's existence. So this is…
  • One method you already mentioned would be to use the Event Log Forwarder for Windows to forward these events to Orion and trigger an alert notifying you when this account is logged out. This could also be done with the Windows Event Log Monitor component in SAM/APM. Another option would be to use the Remote Desktop…
  • Here's a partial list. * Cassandra * NFS File Share Availability * Haproxy * Linux-Unix File Existence * Linux-Unix File Size * Linux-Unix File Count * Linux-Unix Directory Size * Linux-Unix File Age * Linux-Unix File Change * Redis * Varnish Cache * Apache ActiveMQ * Nginx * TCP Connection State (Solaris) * TCP Connection…
  • The HTTP Login Form Monitor supports both HTTP and HTTPS. It's likely there's another required field on the page or the field names don't match those specified by default within the component monitor. It's also possible the page you are trying to authenticate to requires JavaScript. To determine if JavaScript is the issue,…
  • The Application Health Overview resource can't be filtered directly as it would no longer make sense in the overall context of the page. This resource will however automatically filter based on view limitations when creating custom page views similar to the example below.
  • Is that machine configured to use a 24 hour clock (military time)?
  • Regardless of operational mode, the AMS attempts to communicate with the agent through the established encrypted channel. If the agent responds, it's considered to be 'Up'. If the Agent does not respond, a retry is attempted before it's marked as down. In your case it sounds like the agent itself was functioning, but the…
  • In what capacity specifically is the Orion SDK lacking support? While the option of telephone support is not available, SolarWinds developers provide prompt, thorough, and curious support to SDK users every day through the Thwack forum and GitHub communities. This extends beyond just customers, but also developers and…
  • There's more than a few ways of doing this, but none of them are pretty. The first would be to write a SAM PowerShell script that queries, collects, and adds up the total number of processes across all servers. Another option would be to monitor those processes using SAM's process monitor, then use the SQL User Experience…
  • SAM's AppInsight for SQL will allow you to be alerted to sudden increases in database size.
  • This can be automated using the Orion SDK Creating a dynamic group -> Build Dynamic Query Filtering Groups Adding Nodes to a Group -> add node to container powershell
  • Have you tried the Generate Scripts (Right click, tasks, generate scripts) option in SQL Management Studio? * Right click the database you want to generate scripts for (not the table) and select tasks - generate scripts * Next, select the requested table/tables, views, stored procedures, etc (from select specific database…
  • Can I suggest you define the alert condition for "unknown" to trigger only when the condition has existed for 2-3 polling intervals? This might allow you to squelch nuisance alerts when re-managing, while continuing to be alerted when nodes become unresponsive to WMI or RPC.
  • There are a couple of options available to you. You can exclude the VM from discovery by creating a user account for monitoring vCenter that does not have permissions to access that guest. This will prevent that VM from being exposed via the VMware API and as such, it will not be represented in Orion. The second option is…
  • I believe the feature you are looking for was implemented as part of the new web based alert manager in the SAM 6.2 release.
  • To create your own customized NOC view you'll need to create a custom View and add the necessary Resources to the view/page. You'll then probably want to add this view to the menu bar for quick and easy access.
  • There's a difference between alerts and events. Alerts are active when a condition is currently met, and cleared normally when it's no longer met. Events are a current and historical perspective of what is happened and has happened in the past. As such events can be cleared/acknowledged as desired and a contextual events…
  • Are you running any additional pollers in your environment? What happens when you run the Real-Time Process Explorer against this node in the web interface?
  • This is possible in SAM 6.2 using the Alert Severity option within the Web Based Alert Manager. This dictates, among other things, the background color of the alert within the Active Alerts resource.
  • I just tested a simple "Group of Application Names" selected the applications I wanted the user to have access to, logged into Orion as that user and am able to access the Application Details view for those applications I selected. I can also drill down into the Component Monitor Details view for all components associated…
  • Check to see if there's a pattern when these alerts trigger. High disk queue length could be caused by things like backups, antivirus scans, database maintenance, etc.
  • NPM 12.5 includes support node thresholds affecting the status of the node, allow you to alert on a node going into a warning or critical state. For more information, see the following post. Orion Platform 2019.2 - Enhanced Node Status
  • Indexes in Orion use SQL’s default locking options, which is to allow both page and row level locks. SQL’s query planner chooses the appropriate lock level according to the operation being executed. If you disable page level locks, you force it to always use row level locks. This has two effects * Index reorganization is…
  • AppInsight for IIS, which is part of the SAM 6.2 beta, includes native Application Pool monitoring.
  • Thanks for the suggestion. I've logged this as a feature request internally under FB235362. In the meantime you can easily add any of these items to the template yourself using the template editor directly, or using the Component Monitor Wizard under [Settings - SAM Settings].
  • You may instead want to drive your alerts using the Application Status instead of Component Status, leveraging the ${ComponentsWithProblems} or ${ComponentsWithStatus} macros in the email notification to consolidate all information about which components within the application are in a failed state.
  • That process is associated with APM
  • This should not be the case if you are using the out of the box "Alert me when an application goes down" alert since it's pre-configured not to alert when an application is down when the node is also down. See the screenshot below.