aLTeReGo ✭✭✭✭✭

This is a known issue we identified recently specific to Gen8 HP Proliant servers that we're tracking internally under FB309612.

The only way an alert can be cleared is if the trigger condition is no longer true. This means that the component monitor responsible for monitoring the files will need to be managed and allowed to poll for the alert to clear. If the application containing this component remains in a triggered state when it's unmanaged the…

This information is not available via SNMP natively in Windows. You can install the free version of SNMP Informant on your Windows servers to access this information via the Custom MIB poller in Orion v8. http://www.snmp-informant.com/ If you are talking about *nix then someone else here will have to chime in.

The easiest method would be to stop the Advanced Alert Manager service on the Orion server. That will stop the generation of any new alerts.

Do you have multiple polling engines? Also, when trying to access this URL from the Orion server using Internet Explorer does the URL redirect you elsewhere? Also are you sure you are using the node's caption when testing in Internet Explorer? It sounds like you may be using host headers on that web server and the Node…

We have some compiled nagios plugins we would like to use on our unix server. Since there is no script I assume we would just need to call the nagios script with the appropriate parameters and leave the "script body" empty. Correct. My question is does Solarwinds send the compiled nagios plugin to the server, as it does…

fitzy141 wrote: So I have a case open but haven't got a response yet on it - So I went to do the hotfix 3 install as the instability issues are becoming an issue with some members of my teams - Ran the hotfix and then the configuration wizard and got almost done and tripped an error message - so clicked finished and then…

Yes. If you create an account limitation for those users such that they can only view those nodes, without giving them Orion Admin privileges, you can give them node management rights, unmanage rights, and even made the a SAM admin. The only potential for mishap is that those users could delete an application template.…

The out-of-the-box alert named "Alert me when any hardware component goes into a warning or critical state" includes an example HTML Formatted email that should help get you pointed in the right direction.

When you changed the IP address of the Orion server the Engines table in the database for the poller was disassociated from the host. You will likely need to update the engines table and delete any reference to the original IP address following the steps outlined below. To fix an incorrect entry in the Engines table of…

These are some excellent feature requests that I would encourage you to post in the Server & Application Monitor Feature Requests forum to garner additional support from the community. In theory you could configure an alert trigger action to delete a node if it's been down longer than "X" days, using the Orion SDK, but a…

The script could be modified to account for regex exclusions, but this functionality does not exist natively within the template. If you need assistance altering the Perl script to exclude these occurrences within the log I recommend posting this question to the Report Lab forum.

We are tracking this issue internally under case NPM-6465.

SAM 6.0 does not natively support an HTTP method of gathering JMX information from Java application servers. However, you may find JSON monitoring, introduced in SAM 6.1 (currently in beta) may satisfy that requirement.

Your list is long, and quite possibly well founded. You sound like you know what you're talking about, and since I do very little with traps I'll have to take your word for all the issues you're having with that. I can certainly confirm the bug you're seeing with APM 2.0, even with SP2. As for this issue however.. For some…

You might want to review the following KB articles. (500) Internal Server Error - SolarWinds Worldwide, LLC. Help and Support (500) Internal Server Error during additional web server installation - SolarWinds Worldwide, LLC. Help and Support Admin login leads to Internal 500 error but Guest login works for Orion -…

Mike, there have been no enhancements to the log source monitoring capabilities in the SAM 5.2 release that would address the requirements you specified above. I have however logged this as a feature request internally as FB188190.

MacOS supports SNMP which is disabled by default. Below are two KB articles that walk you through the process of enabling and configuring SNMP on MacOS * SolarWinds Knowledge Base :: Configuring Mac OS X for SNMP Monitoring with Orion * Mac OS X Server: How to Install, Enable, and Configure SNMP

Can you execute the query in SQL Management Studio and post a screenshot of the resulting output?

What version of SAM are you running, and what is the Windows OS version and SP level Orion is installed on?

Groups do not support Child Status. You will need to add the applications associated to those nodes as part of the group. Then the application status will be properly reflected in the group's rollup status.

The following thread should help get you pointed in the right direction.

I'm not aware of any such limitation as you can see from the screenshot below.

Are you able to map a network drive from the Orion server to that Exchange Server's administrative share (\\servername\C$) running at your remote data center using the credentials you provided for monitoring?

I just created a batch file to do the same thing (Stop Orion.bat) net stop "SolarWinds Alerting Engine" net stop "SolarWinds Application Monitor" net stop "SolarWinds Custom MIB Poller" net stop "SolarWinds NetFlow Service" net stop "SolarWinds Network Performance Monitor" net stop "SolarWinds Syslog Service" net stop…

Have you tried using the ${WindowsEventMessages} macro where the "Property Type to Monitor" in the Advanced Alert Manager is set for "APM:Component"?

Have you tried applying either the "Exchange 2010 Mailbox Send and Receive Statistics with PowerShell" or "Exchange 2010 Statistics with PowerShell" templates to the node? Do either of these work? I'm trying to narrow down if it's an issue with your modified PowerShell script or a more general issue related to something…

I believe the macros you're looking for are ${ComponentMessage} and ${StatisticData} or ${MultiValueMessages} and ${MultiValueStatistics} which are available when "APM:Component" property is selected for the alert in the Advanced Alert Manager.

If the pager rotation is set on a fixed schedule then handling this through the Alert Manager is possible today simply by configuring the Alert Action for the appropriate time/days days of week each person will have the pager. Things like Alert Central and PagerDuty are alert aggregators which allow you to define complex…

You would likely need to modify the following application template to suit your needs. If you need assistance in scripting this logic, I suggest asking for assistance from the Script Gurus in the Script Lab‌. Windows File Share Availability