aLTeReGo ✭✭✭✭✭

The Thwack integration with SAM allows for importing of multiple templates simultaneously but I'm afraid this is not possible outside of Thwack.

Create a basic alert and monitor the property "Interface Responding?"

I've seen this in environments where the user account being used to execute the script is limited to only one SSH connection to the host. To determine if this is the issue, open putty or your favorite SSH client and connect to the monitored host using the same credentials as the script monitor is assigned. While that…

You may have uncovered a bug in the Advanced Alert Manager. I'm unable to confirm this as I haven't tried this myself, but instead of specifying the process name using "Amtelco.IS.server.service.exe", have you tried using the component name as specified in SAM instead?

Have you tried removing SAM from the equation by using different 3rd party tool to connect to this host using this newly created account via WMI such as WMIExplorer? It most definitely sounds like this is a permissions related issue on the monitored endpoint. I recommend following the steps outlined in the KB article below…

You are correct that the 'apolloisolate' is not cachable, though it's unrelated to PerfStack. We are investigating this issue now and will be working dillently to address.

Both statements are true. Alerts are no longer escalated when the alert has been reset (trigger condition is no longer true) or when the alert has been acknowledged.

WIthout more information it's difficult to even theorize as to the cause. I would recommend placing the DHCP application into debug mode and gather diagnostics immediately after you receive the next "unknown" error from this DHCP application. Then open a case with support so we can that will help determine the cause of the…

How is the Exchange Server node managed in Orion? Is it possible that either the node is managed via SNMP or ICMP and not WMI or the Agent. Another possibility is that the volumes on those Exchange servers are not monitored by Orion.

Orion Additional Pollers are Poller-only installations that can be deployed to remote locations starting with NPM 10.4 and SAM 5.5 (currently in Release Candidate). More information on additional pollers can be found here -> http://www.solarwinds.com/products/orion/scalability/polling_engine.aspx Dedicated web server…

The SQL Server application template provided with APM includes information regarding Longest Transaction Running Time. It does however contain 27 component monitors in the template, but you can disable any number of ones you don't consider to be important to stay under your license count limit.

I would recommend creating stringent capture filters, using editcap to deduplicate the capture, and then exporting to CSV and sorting/filtering further to refine the list down just to the unique hosts that are accessing the domain controller. A much easier method however would probably be using NetFlow Traffic Analyzer.

In the Trigger Action of the Advanced Alert add a new action type of "Execute an external program". In the program to execute type in "PowerShell" and the rest of the command line arguments such as the powershell command to execute or the path to your powershell script. Below is an example that terminates all running…

Most Expensive Query information shown on the Application Details and Database Details views are based on the last 5min. However, the Most Expensive Query information is stored for 1 hour and viewable from the "Queries" sub-view as pictured below.

There is no additional configuration required to use WMI with a Microsoft cluster. You can monitor each cluster member individually, or monitor the cluster as a whole via the VIP. Each approach has it's advantages which is why I recommend a combined approach. I suggest monitoring local resources (items that don't move…

Linking objects displayed in the Custom Query Resource to their respective pages is certainly possible. Below is such an example. --BEGIN CODE--Resource object used: Custom Query Object Resource --Resource Location: Miscellaneous -> Custom Query--View(s) using this: PLACE VIEW NAMES HERE--Select DB columns and hyperlink…

I have a group of servers where I'm monitoring every process on the server. Is there any way to automate APM to pick up any future processes which become active? Can you explain what you're trying to accomplish by monitoring all processes on a server? I'm sure you have a good reason. I just want to better understand your…

Not at this time. What you can do however is exclude this from your alerts. Below is such an example.

What you are describing sounds like a bug. This metric should count the statistic as difference between polls rather than continuing to count upward. Rebooting the Exchange server this counter should return to zero, but that's far from ideal. I've logged this for investigation internally under SAM-2426, but I would ask…

These are not "Sites". These are virtual directories or "Applications". Virtual Directories don't expose any monitorable facets. They are treated essentially the same as a normal directory in IIS. "Applications" have a direct relationship to a given Application Pool, but these "Application" directories are treated no…

Does this same issue occur across different browsers?

Have you considered posting this as an application template to the Content Sharing Zone? This way other users can download your template from within the product itself. Thanks for sharing Bain_606!

Some components within AppInsight applications can be disabled, and possibly select others in the future may also be optionally disabled. They will not however reclaim component monitor licenses because AppInsight applications typically monitor far greater than 50 components. AppInsight applications are a way of providing…

Can you provide additional context to what the process is exactly that is occurring in your environment? When a system is shutdown, the node will go into a "Down" state within Orion if it is managed as a node. If the agent is deleted from the "Manage Agents" page, then the node associated with that agent will also be…

Since it sounds like the script runs locally on the Orion server itself and connects to a remote share, the node it's associated with is essentially arbitrary. You can use a External node like you've done, you can choose one of the servers hosting the share, or even pick the Orion server itself. Whichever makes the most…

The Log Parser (Perl) template already supports regex. It's a parameter which is passed as part of the script. perl ${SCRIPT} LogFilePath RegularExpression where LogFilePath - This is the path of the target log file on the target server. The path can contain spaces. RegularExpression - This is used for regular expression…

Have you considered installing the Orion Linux Agent? it's not dependant upon SNMP for these metrics.

It sounds like you may be using groups where Custom Properties‌ might be more appropriate.

The ability to import/export, and create your own Custom Pollers is currently a feature exclusive to NPM, though we are considering the possibility of bringing this feature to SAM as well at some point in the future.

You can archive virtually any information collected by Orion using the Export options available on most every chart resource. This information can be exported to Excel, CSV, or text. You can also Export the any view to PDF using the "Export to PDF" link in the top right of any view.