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If you unmanage one of the IronPort applications so that it's no longer monitoring, is the other then reliably stable by chance, or does it continue to return in error at random intervals?

The reason why these have never been "up" is because they've likely always been in a critical state. Each of these values should be zero, or at least zero most of the time. If they're not returning zero then something may be wrong with the cluster as stated in the Expert Knowledge for these component monitors. Messages…

The link you referenced is for creating an alert, but your first step is to create an Application Template that includes an HTTPS Component Monitor. Create a template for a custom application - SolarWinds Worldwide, LLC. Help and Support Create Custom Templates in SAM - SolarWinds Worldwide, LLC. Help and Support

How are your ESX/ESXi hosts managed in Orion? Are they polled through vCenter or directly? You can find this information under [Settings - Virtualization Settings] as pictured below.

This is a question probably best suited for the forum.

Leveraging data collected via NPM and NTA would be the way to get the most accurate measurement. I've done some rough approximations (read "spitballing") for common component types using default polling intervals below. These numbers are on a per-component monitor basis, so if you have multiple component monitors within a…

In the latest SAM 5.2 beta we've incorporated Warning and Critical thresholds into the charts displayed in the web console. If you're an existing APM/SAM customer under active maintenance you can sign-up here to participate in the beta. We'd love to get your feedback on this feature. To learn more about what's new in the…

Different Chart types - something other than bar charts with a 0% to 100% scale please. In addition to bar charts we also have line charts, linear gauges and radial gauges. Is there another chart type you'd like to see in APM? When in the applicaiton view of an app (such as SQL, IIS, etc) and looking at the Application…

You'll need to upgrade to 8.x to get support for custom MIB pollers. This will allow you to monitor those kind of elements

This is a known bug in Orion NPM that's been resolved in v10.1. For now the proper memory calculation can be seen in the Volumes resource.

When I mouse over an object on my map I see the IP address just fine.

This is a function of the web browser. What the report is stating is that the browser could attempt to auto-complete a password field in the product for ease of use, and that changes to the SolarWinds product could be made that would prevent (some) browsers from attempting to auto-complete password fields.

Also, if you have any Additional Pollers ensure that each of them has SAM installed and that they're all running the same version.

You should be able to update the "Command line" field to call ruby. I.E. "/usr/bin/ruby ${SCRIPT}" and enter your ruby script into the script body. Provided the script returns the required values "statistic" and exit code it should work fine. 

This could be caused by the use of SSL. If you are experiencing this issue I recommend disabling the use of SSL encryption to see if that resolves the problem. If it does, please upgrade your version of the .NET Framework on the Orion server to the latest 4.5 version to see if that update prevents these errors from…

This should be fairly easy to accomplish using the Custom Object Resource. 

What kind of mail are you trying to send through the PostCast server? Is it alerts from the Advanced Alert Manager or SAM's POP3/IMAP4/MAPI/etc user experience monitors?

SAM's AppInsight for SQL will show which database is "active" in a mirroring configuration as shown below. AppInsight for SQL will also show which nodes are part of the cluster and their status; but since the shared disk clustering technology is based on Windows and not unique to SQL, information on which node active in…

Do you own Cisco's LWAPP? Yes, I have several Cisco Wireless LAN Controllers and many LWAPP AP's If so, do you own Cisco's WCS? Yes, we currently run Cisco Wireless Control System to manage and monitor our wireless network Finally, if you own WCS, what kind of integration would you like to see between WSC and Orion? To be…

This can be accomplished using the Custom Chart resource

If SNMP isn't an option I would recommend writing a PowerShell script to mount the drive and get the volume properties like free space and space used for those shares.

tlwoodstx is correct. Much of the information needed to monitor application performance and health simply isn't available via SNMP. In these instances we leverage WMI or RPC. Future releases of APM and NPM will allow you to add Windows nodes natively via WMI without the need to configure/enable SNMP for…

This is a function of your email client and not of how the report is generated or delivered. Because the image files are included in the email and aren't reference links to images hosted on a web server your email client is interpreting them as attachments. In the next release of Orion NPM you'll have the option of…

adamtshapiro‌ has some experience doing something similar. He may have some pointers and suggestions.

Have you tried using our Log Parser (PowerShell) template?

This error is related to a bad WMI repository. To repair the WMI repository complete the following steps on the remotely monitored host. * Open a command prompt. * Type net stop winmgmt and press Enter. * Rename the folder %windir%\System32\Wbem\Repository to %windir%\System32\Wbem\Repository_bad * Open a command prompt…

Out of curiosity, what version of APM are you running? This looks like it may be credentials related. Double check the credentials you provided when assigning the application template has sufficient permissions. By default WMI requires local administrator permissions to the monitored host.

Joe Peterson, we were able to reproduce the issue you are experiencing internally. The problem is a missing/broken performance counter on your Exchange server. Please follow the steps outlined below to repair these missing performance counters. * Close all PerfMon windows. * Copy missing performance counter files from…

Given that the number of processes are dynamic in nature or may not be running at all, I'm not aware of any simple way of alerting based on a specific instance of an iexplorer.exe process, nor a way of suppressing the "down" status when no iexplorer.exe processes running. I've captured these both as feature requests that…

Joe, where are you seeing this? Can you provide a bigger screenshot so I can orient myself? Is this the only object in an "Unknown" state? Lastly, have you installed RC2 yet? You should have received an email from me earlier today with links to download SAM 6.1 RC2.