aLTeReGo ✭✭✭✭✭

If you're referring to the Top 10 processes in the email notification of the out-of-the-box alert "High CPU Utilization with Top 10 Processes" it could be that the fact that there is a substantial delay in gathering process performance information for Windows Nodes managed via SNMP. Windows only updated SNMP statistics…

AppInsight for SQL natively monitors filegroups.

Have you considered using the Orion Agent and running a SAM HTTP Component or deploying a WPM Player?

I can't imagine it works but have you tried using the HTTP User Experience Monitor and entering "mms://my.company.com:80/prod_videofiles_!/vid/MonitoringFiles/monitorvideo.wmv" into the URL field? 

This is likely a configuration issue with the snmpd.conf. The most common configuration issue is with view restrictions. Remove all other view configuration statements from the snmpd.conf file and replace it with the one below. This will allow all OID's to be queried via SNMP. Once you've updated the snmpd.conf file, save…

${StatusOrErrorDescription} doesn't appear to return anything for script monitors. If this behavior is different from the previous version I would recommend opening a case with support and logging the issue. In the meantime you can use the ${ComponentStatus} and ${ComponentMessage} variables to pass the component…

We do have application templates for monitoring log files on Windows and *nix hosts. These are included as part of SAM 5.0, or can be download from the Thwack Content Exchange. We don't currently have built-in method for monitoring registry keys but if you could provide me with your use case I'll be happy to log this as a…

The following KB article includes all relevant information on integrating Orion with 3rd party ticketing systems. https://support.solarwinds.com/SuccessCenter/s/article/Third-party-ticketing-system-integration

Thats what we were told a two weeks ago

It's not possible today to sort the alerts view. This is a feature request we're tracking internally as FB132614 . In the meantime you can create report using the Report Writer sorted by the column of your choosing, then add it to any view as a resource.

Yes, you can use "Printable=True" at the end of the URL. Below is an example using the URL you provided. /Orion/APM/SqlBlackBox/SqlBlackBoxDatabaseDetails.aspx?NetObject=ABSD:103&Printable=True

You could use the node's hostname or IP address macros to construct a dynamic URL as part of the alert. E.G. http://${N=SwisEntity;M=Caption}.domain.ext/ping or https://${N=SwisEntity;M=IP_Address}/Fan

Could you post the relevant lines in your ConfigurationWizard.log file? Depending on where you installed Orion it's usually located in "C:\program files\solarwinds\orion\ConfigurationWizard.log". This log file should provide some insight as to what the problem is.

AppInsight for SQL, included in SAM 6.0 (Currently in Release Candidate) includes native monitoring of database mirror status. (sign-up here) AppInsight for SQL also includes visibility into the SQL cluster members and their status when all cluster members are added/monitored by by SAM. Below may be a poor example, as only…

I was able to reproduce this issue using SAM 5.5, but it appears to work with SAM 5.2. Out of curiosity which version of SAM are you running? If it's v5.5 I'd say this is likely a bug. If that's the case I recommend opening a case with support so we can track it appropriately. Please also include a link to this thread in…

From the file menu of system manager - Alerts - Configure Advanced Alerts - new alert - trigger condition - Trigger this Alert for any "Application" that matches the following condition

Being somewhat familiar with the database Orion structure I don't really see the automation of such a report being possible, as there's no association between nodes, components etc. with their respective alerts and trigger/reset actions. I welcome others in the community to voice any creative ideas you might have, but I…

I can honestly say I've never seen, nor heard anything similar reported below. It's possible that it could be a browser issue. Have they tried using a different computer and/or browser? Also, SAM 5.0.x is no longer supported, so I would recommend they upgrade to something more current. SAM 6.1.1 is the latest release, with…

Individual component monitors within an application template cannot be polled at different frequencies. This setting is controlled at the assigned application level. To achieve different polling intervals on a per-component basis, you would need to break these components out into separate application templates.

SEUM 1.0 is not currently multitenant capable. This is something we'll be considering for a future release of SEUM. I'd be interested to hear from others who are also interested in this feature.

2. I am monitoring HP servers (DL380 of various generations). Before SAM I was monitoring hardware health using UnDP and one of the things I was monitoring was the health of the PSUs rather than the power draw. Would it be possible to add this as a part of the HP health status since it is probably more relevant that the…

1. I created a new Monitor to check for services that are required as part of our LANDesk patch management software. One of the things that initially caught me out was that I didn't change the name of each component, so all my monitors showed up with the same name of "Windows Service Monitor". To change this name I see you…

What (if any) other modules do you have installed? Is it just NPM, or do you also own other modules like SAM or SRM? If you do have other modules, what versions are you running?

I just downloaded from the link you provided and it worked for me. Could this be an Active/Passive FTP issue? Try using SmartFTP http://www.smartftp.com

The Unmanage Scheduling Utility or unmanaging the node or applications directly from within the WebUI are your best options. You can also do this programmatically using the Orion SDK. My suspicion though, is that the issue is not with the Unmanage Scheduling Utility but rather with how your alerts are configured. Is it…

When the node becomes unmanaged, all assigned applications to the node should also become unmanaged. Unmanaged is a dedicated state that is designed to suppress alerts and not impact availability reporting. However, depending on how your alert is written you can still receive alerts in an UnManaged state. What version of…

Linear gauges have been added to APM 4.2 as seen below.

I believe the following KB article may help resolve this issue. * SolarWinds Knowledge Base :: Export to XLS Fails While Using HTTPS in NTA

The Multiple Statistic Chart should be used for charting multi-value script monitors.

I'm not entirely sure where you're seeing that but I believe it's the Transaction Details resource. I haven't ever seen these out of order before but I would recommend validating the titles of the page match the screenshots. It may be a simple matter of poorly titled pages or steps, and that they truly are in order. I've…