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  • SNMP is very lightweight and works very well, ever over highly latent bandwidth contentious links. Do these SNMP component monitors ever return a proper status? Are you trying to apply an application template containing SNMP component monitors to an external, ICMP or WMI node type? Without a packet capture or a diagnostic…
  • Yes, the Scalability Engines Installer which is used to deploy new High Availability Backups, Additional Polling Engines, and Additional Web Server, as well as update those scalability engines, will also install hotfixes to those servers if they're already applied to the Main/Primary Orion server.
  • 1) Configure http form login monitor for owa in outlook.office365.com SAM's Form Login Monitor does not as yet support Office365. I would recommend instead to use Web Performance Monitor for this task. 2)Configure send and Receive monitor for a mailbox. This can be done easily using SAM's IMAP4 and/or POP3 User Experience…
  • The second line of the SQL query needs to be updated using the Report Writer. The default value is $0.12 per kilowatt hour. Adjust this value as necessary. SET @kWhEnergyCost= 0.12;
  • The simplest way to exclude virtual machines from Asset Inventory reports is to add this as a filter condition of the report using the "Model" - "System Information" property.. Then exclude all nodes where the "Model" property equals "Virtual Machine"
  • Ensure that you are running the command prompt with elevated privileges. This error can occur when UAC is enabled and the command prompt is executed without right clicking and selecting 'Run as administrator'.
  • What is it exactly you are trying to accomplish? What's the problem you are trying to solve? This information might be available through something like NetFlow Traffic Analyzer, SAM does not track the amount of bandwidth consumed by each component monitor.
  • A couple of things to try. First, I recommend trying a different browser or different machine entirely. Use the browser on the Orion server for instance and see if this changes the behavior. Secondly, in the screenshot you posted below, try unselecting AppInsight from the root. If none of those suggestions work I recommend…
  • After upgrading this box should be checked automatically for all nodes it's applicable to. Those would be any Windows/Linux/AIX hosts.Nodes that are assigned to Additional Pollers are the only exception to this rule, as background discovery is not yet supported on Additional Pollers.
  • Check the release notes found here http://www.solarwinds.net/support/Orion/docs/ReleaseNotes/releaseNotes.htm
  • Have you been able to verify the user specified does in fact have the necessary permissions required after to the database after it's disappeared from the web interface? Is it possible the permissions for the database are being changed somehow? Are their any errors you can see in the interface? Can you try using an "sa" or…
  • Have you verified that database maintenance is running successfully?
  • Is the "D:\" drive being monitored as a volume in Orion? Also, how is this node managed? is this an SNMP or WMI managed node?
  • Yes. For this you would want to use SAM's Directory Size Monitor.
  • It's very likely an issue with access control lists or firewall policy. SNMP is a UDP based protocol. I've seen far too many network engineers open up TCP Port 161 and scratch their head wondering why SNMP isn't working. Another thing to consider is the reply traffic. Because SNMP is UDP, it's connectionless, and thus…
  • This may be caused by particularly large user mailboxes. I would recommend increasing the Polling Timeout value for this assigned application. It sounds like it's taking longer than the default value to collect all information for the respective user mailboxes.
  • How can I create alerts for Appinsight SQL for specific component types? In other words, I want an Appinsight monitored server to give me alerts only on the WMP process types within the template. I cannot select a component type. What do you mean by "WMP Process types"? Something tells me you're not talking about Windows…
  • This error means that the default instance is not applicable in your environment and you'll need to specify the specific instance name in the component monitor. If you're unsure what the instance name is open Perfmon.exe on your exchange server and add a new performance counter from the category "MSExchange ADAccess Domain…
  • Here is how to do SSH hyperlinks with SecureCRT http://www.vandyke.com/products/securecrt/faq/018.html Then you can add custom links to nodes in Orion v8
  • Is there a load balancer between the Orion server and the website you are trying to monitor? Can you access this website from the Orion server directly? How about proxy servers? Are there any the equation?
  • Has this alert ever worked as you described it should? By default all alerts are cleared from this resource once the trigger condition is no longer true. What I think the problem might be is an issue in your condition logic. When you read the alert above aloud replace "All" with "And". Then replace "any" with "or". You…
  • SAM today does not have a native mechanism for monitoring certificate expiration via RADIUS. You could however use SAM PowerShell script monitor instead.
  • It's worth noting that changing from "This Month" to "7 Days" or any other time interval returns the same result. When I click on the broken image it takes me to a URL like ORIONSERVER/.../CustomChart.aspx Which then takes me to a UDP page.
  • a one time export and import is certainly possible, and relatively straight forward. A continuous updating of CA's It Asset Manager however would require a bit of automation, either using the Orion SDK, or synchronizing SQL database tables directly. 
  • The System Requirements for NPM 12.3 have remained unchanged. That version continues to support Windows/SQL 2012. The latest 12.4 release however, no longer supports Windows Server or SQL Server 2012.
  • The "Windows Server 2008-2012 Domain Controller Security on ******** is currently in a state of "Down" alert is being generated as a result of a match having been found in the monitor. The "Down" status is simply reflecting this needs attention. This is a generic out-of-the-box alert entitled "Alert me when an application…
  • Creating custom application templates in SAM is a relatively straightforward affair. Simply go to [Settings - SAM Settings - Create a New Template]. From there you can add any of nearly 50 different component monitor types to the template. Once you've created the template and configured the component monitor settings,…
  • What you are describing is the very definition of an Application Template in SAM. Within the application template you define what you want monitored, then apply this template to the node, or group of nodes you'd like monitored.
  • Have you upgraded to NTA 3.7? There are some significant performance enhancements specific to the web interface in that release that may resolve your issue. 
  • Release Notes should be available at the links below. * Orion Platform 2019.2 Hotfix 1 * NPM 12.5 Hotfix 1 * WPM 3.0 Hotfix 1 Release Notes * VMAN 8.5 Hotfix 1 release notes * SCM 1.2 Hotfix 1 release notes * VNQM 4.6 Hotfix 1