aLTeReGo ✭✭✭✭✭

The most common issue with monitoring hardware via SNMP is if HP's SIM agent was installed on the server before SNMP was enabled then the MIBs were not properly loaded into the operating system. I recommend upgrading to the latest version of HP's SIM agent for Windows Server. This upgrade process alone will force the MIBs…

The account you created in the steps above are a SQL user account. If the SQL servers you are trying to monitor are not running in mixed mode then this could be the issue. Have you tried using the local or domain Windows user account in the domain\username format to authenticate against any of these SQL instances? Have you…

Based on the screenshot provided it appears you're attempting to use the MSSQL driver to connect to your MySQL database. You need to specify the correct MySQL driver to connect to a MySQL database. In the case of the driver you have installed I believe the following ODBC connection string is what's needed. Also, if you…

Is it possible that someone clicked the "copy" button on this alert? It sounds like you have a duplicate alert configured. If you have the ability to control the status of an application I recommend disabling all other alerts except the one you're working with and see if after disabling all other alerts the issue persists.

As Jiri stated SeUM does not currently support client side execution of Java applets on web pages. This is something we're currently researching for a future release of SeUM. No time frame currently.

This information is available via table OID "1.3.6.1.2.1.6.13.1" and can be added via the Universal Device Poller.

It looks like this is a custom SNMP process monitor unique to your environment. Either this process really isn't running, SNMP isn't working properly on this host, or you may be experiencing the issue described in the KB article below. If this does not resolve your issue I suggest opening a case with support so we can…

I would recommend trying the steps listed below 1. Uninstall "RabbitMQ Server (SolarWinds Distribution)" from Programs and Features 2. Delete C:\ProgramData\Solarwinds\Orion\RabbitMQ 3. Please check if all files are deleted from the folder! 4. Delete the service control entry with sc delete rabbitmq 5. Delete…

The issue is very likely with the policy on the TMG Server dropping the WMI requests from the Orion server. Below are the prerequisites required to make the template function properly. Prerequisites: WMI access to the target server. On the Forefront server in the Forefront TGM snap-in, you will need to allow monitoring…

Understood. This is currently a feature request that can be found at the link below and tracked internally under FB171256. * Component status in Application alert email

Indeed. You can change the value in the database directly. In your Orion database find "dbo.Websites". Change the server name from the host name to the IP address or FQDN of your Orion server.

SAM does not use the hostname, it uses the IP address of the remote host. You should try your WinRM connection again using the IP and not the hostname of the machine to see if then returns an error. If it does, then you will need to add the Orion server to the trusted hosts list of the remote machine you're trying to…

Each of those User Experience Monitors allows you to configure the out-bound SMTP server to whatever you wish. The message is then retrieved from the mail server using the monitor protocol (POP3/IMAP4/etc.) provided the message was received by the mail server properly. This means I can send a message using say Gmail's SMTP…

SAM's actions such as restarting services utilize the credentials of the application that is being monitored. For other actions however, such as scripts there is no application to associate the credentials from. To your point, node credentials are a viable solution, but to my knowledge there is currently no way of…

I'd recommend playing around with the APMServiceControl.exe via the command line, or looking at the event log of the Orion server and the remote server to check for errors or security related issues. In most cases the problem is related to permissions. If you still can't get it working I recommend opening a case with…

Did you download the template from Thwack or did you use the one included within the product? It's possible you have an older, outdated version of this template. The latest version of any template is always available here on Thwack in the Content Exchange. * Log Parser (Perl) * Log Parser (PowerShell)

Most would require an Additional Polling Engine if you were wanting to monitor anything other than the machine where the agent was installed, but the Agent can be used as a remote probe for HTTP & HTTPS User Experiance Monitors to monitor multiple different sites/endpoints.

The full list of SAM macros are listed in the SAM Administrators Guide at the link below. * http://www.solarwinds.com/documentation/en/flarehelp/sam/default.htm#OrionAPMAGOrionAPMAlerts.htm

I don't believe the issue is with Orion using domain credentials for monitoring, rather Active Directory user authentication to the Orion web interface itself.

SAM will alert you when any instance of a particular process exceeds a defined threshold or falls within a defined trigger action. So in my example above, if one of the three instances of notepad.exe spiked to 90% an alert would be generated based on the predefined threshold settings.

Volumes do not have independent thresholds like SAM component monitors do. There is a single, global warning and critical threshold that is applied to all monitored volumes in Orion. This setting can be found under [Settings -> Orion Thresholds]. Since this value is not unique per-volume no variable exists within the…

Note that STM does not integrate into the AppStack, so only those arrays that are monitored by the Orion native SRM will appear within the AppStack.

I would strongly recommend using the following application template instead. * Errors in Application Event Log

Yes, the same SNMP version and community string as defined for the node must be used for the Java SNMP daemon.

Understood. Including the event description as part of the alert if not yet possible in SAM today. This is a feature we're currently working on. If you'd like an early preview of the next version of SAM then please sign-up here to receive the beta.

I have lots of experience with these switches. I have over 100 3750s in stacks, and quite a few 3560s as well. All of which are being monitored with Orion. If you would be willing to post the configuration from one of the switches you're having an issue with (minus any sensitive information) I would be happy to look it…

This is a known issue with the multiple object chart resource in APM 4.2. APM 4.2 was the first version of APM to support the Multiple Object Chart Resource, and there was also substantial work done around the script monitors to support multiple values returned from a single script so the functionality of script monitor…

Two things. First that looks like memory not CPU, and second you will need to check the box at the bottom "Show Processes from all users".

jjurisch wrote: I belive the application and DB are located on the same VM. the resources are simular to what you sugested. I would concur with mharvey that for best results the SQL database should be a server separate from the one used for Orion/SAM.

I'm glad you were able to get it sorted out. Just to let you know we do have a UNIX application template that's similar to the Linux one specifically for AIX and Solaris. It too includes zombie process monitoring. It's called "Unix Memory Monitoring Perl" and is included in APM 4.2. More information on this template can be…