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  • Are there any other databases on this database server? Also, which SolarWinds products are using this database. To be honest, this sounds like there's a missing index somewhere but this is likely something we would need to troubleshoot formally through support. If you could answer these two questions and reply to this post…
  • Something is clearly not right if the component status icon is displaying warning or critical when the thresholds are not currently exceeded. Is it possible that you've configured sustained status conditions for that component? The only thing I can think of that would explain the behavior you're describing is if the…
  • So instead of using the VBScript why not use the TCP Port monitor and define the port as 25. This would be virtually identical to your VBScript short of the HELO, but it's reasonable to assume that if the port is open/listening then you can send mail.
  • SAMs Hardware Health Monitoring of LSI RAID Controllers is limited to IBM xSeries and Dell PowerEdge systems at this time. Unfortunately Supermicro systems are not yet supported by SAM's Server Hardware Health Monitoring at this time 
  • , you will need to ensure that you have installed the MegaRAID Storage Management Application on the server where the MegaRAID controller is installed before SAM will be able to report upon the health/status of the array and controller information in those systems.
  • It's not possible for NPM and NTA to use separate databases. NTA requires NPM. APM can run in a standalone mode with it's own database and web console, but if you're web console is unified then you're using the same database. To see what database server and database name your Orion installation is using go to <Settings ->…
  • Also note that these messages are all warning, and should not affect your ability to utilize the product. However, their cause, poor machine performance, is likely to make your experience using the product/s less than optimal.
  • WPM is licensed by Transactions. A transaction is a Recording assigned to a Player/ I would agree the SolarWinds website as pictured above is confusing at best, and inaccurate at worst. I'll see that we get this addressed. Thank you for bringing this to our attention. 
  • Likely the best and simplest way to monitor the iPlanet performance and availability would be using an HTTP or HTTPS User Experience Monitor configured to use the iPlanet server as a proxy. This will give you visibility into how quickly page loads are occurring through the iPlant Proxy Server, as well as insight into…
  • I have read other documentation on performance -- the average disk queue is not an accurate measure of disk performance with SAN units. Yes and no. It all depends on where these statistics are coming from. I'm not sure what kind of SAN you have, but we run EMC. It's true that Windows is incapable of accurately reporting…
  • You could do this in APM using a Windows Script Monitor. Below is an example script. http://windowsxp.mvps.org/getosdate.htm
  • The custom property can contain HTML which will be rendered in the web interface. This means you can create a custom property which contains a hyperlink such as: "<a href="http://www.solarwinds.com">Visit SolarWinds</a>" Which then appears as a clickable hyperlink in the custom properties resource named "Visit SolarWinds".
  • This will likely take a bit of research on your end to first identify where the information you're looking for is available. Looking around the interwebs I wasn't able to find anything myself, and unfortunately I don't have WFF or ARR running in my lab.
  • I believe this is already an outstanding feature request (link below). The workaround for Windows hosts is to change the node polling method from SNMP to WMI, as WMI volumes/interfaces do not suffer from this issue. * http://thwack.solarwinds.com/ideas/1170
  • The threshold is keyed off the numeric statistical value which is required. So if your SQL query returns "0" that's fine... sometimes it returns "1" and that's ok, provided it's not greater than "0" for more than "X" number of polls" That's where the sustained status thresholds come into play. Sustained conditions in SAM…
  • The SAM development team is also working on some improvements to the Windows Event Log Monitor. SAM 5.2 is currently in beta. I'd recommend signing-up here to try out the new features.
  • Yes, you can run a Network Sonar Discovery against those same nodes. It will be detected through this process and automatically enabled through the import process. Everything that's currently already monitored will be ignored during the import.
  • Without knowing the exact cause of the issues it's difficult to say for certain, but since several of your reported issues pertain specifically to those components which have upgrades available to address numerous issues, it would be the first step I would take in my troubleshooting process.
  • What is it that you are trying to customize? One of the reasons why AppInsight Applications cannot be customized in the same way as traditional application templates is that unlike templates with individual component monitors, AppInsight applications have been ground-up purpose built to be as efficient as possible. This…
  • You can use the Component Monitor Wizard referenced above to browse all available mbeans. You can also use JConsole as outlined in our Configuring and Integrating JMX document.
  • Correct. After a little research I was able to confirm that on up-level domain controllers, SYSVOL replication is performed using DFS replication, and NTFRS replication is disabled altogether. This is the reason why these counters don't exist in Perfmon. For now you can safely disable these items in the application…
  • Updated Links below. SolarWinds SAM Alerts Restarting Windows Services With an Alert Action http://www.solarwinds.com/NetPerfMon/SolarWinds/OrionAPMAGOrionAPMAlerts.htm
  • From 'Manage Nodes' change the 'Show' drop down to 'Interfaces', and the 'Group by' to 'Polling method'. This should list all interfaces being polled via SNMP vs WMI.
  • Does the curl script run without issue on the Orion server itself outside of SAM?
  • Currently there are no script monitor Macros available for server name or FQDN. This is currently being tracked internally as a feature request under FB177943.
  • For what it's worth I would also recommend upgrading to APM v4.0.2 as there have been numerous bug fixes that may resolve the issue you're seeing. We also included the RPC protocol as an alternative fetching method to WMI. It's a very worth while upgrade.
  • I see where you're going, but I don’t think that would be sufficient. After running that script, the new server will have replaced the old one (mostly – there are other references such as in the Subscriptions table). If the old server rises from the dead, it will see that it has no entry in the Engines table and it will…
  • Also if you have more than one box, how would you get the data to come into one Soalrwinds website, is it like a farm? You would use the Orion Enterprise Operations Console
  • Something like this?