aLTeReGo ✭✭✭✭✭

Can you identify for me the "critical" processes and Windows Event Log messages? Critical Process & Services Windows Events related to SQL. Critical events (red triangle) will cause application to appear in a "Down" state" .. Also, when you say failed SQL agent jobs "may" cause the application to appear critical, can you…

The "Configuration Wizard" is the "Configure Server" button, which it appears you've already executed without success. The only other thing I can think of is the IIS side of the PowerShell configuration is not properly configured. Have you tried recycling the PowerShell site and related AppPools to see if this resolves the…

Much of the information you're attempting to query is already collected natively by SAM"s Asset Inventory, even for SNMP managed nodes. Have you looked at the Software Inventory Resource on the Asset Inventory sub-view on the Node Details view for one of your WIndows Nodes?

Creating custom application templates using the Component Monitor Wizard is a fairly simple and straightforward process. I'm a little confused as to your statement regarding Windows XP machines aren't showing up in you list. Can you provide a screenshot so I can better orient myself with where in the product you are…

This is not a native feature of Orion but If you have Windows Script Host installed and enabled, you can do this (sorry, I've only had the time to test .bat files): <% set wshell = CreateObject("WScript.Shell") wshell.run "c:\file.bat" set wshell = nothing %> Where c:\file.bat is something like: net stop iisadmin /y net…

Unfortunately, you cannot create a single Custom Table report containing both Group and Node custom properties.

Have you tried restarting services on one of those pollers? The lack of a heartbeat for that long sounds like connectivity to the database was lost or a service stopped.

If the node is added and managed via SNMP and you receive the error "Incorrect SNMP settings. Community string is not valid" when trying to "test" an application template that utilizes SNMP then this is a bug that needs to be fixed. You can continue to assign the application template to the node and it should work using…

There is no requirement to use the included self-signed certificate, but you will need to configure the server for WinRM manually using the steps outlined in the link below, excluding step #3. http://www.solarwinds.com/documentation/en/flarehelp/SAM/default.htm#samagappinsiisadvconfig.htm

Using HTTP vs HTTPS doesn't negate the need for some degree of configuration on each endpoint, as well as the Orion server itself. What if any configuration have you completed to allow WinRM over HTTP? Also, it's important to note that Microsoft does not allow WinRM over HTTP between hosts that are in different domains.…

You'll need to import the downloaded file into the Web Based Report Writer under [Home -> Reports -> Manage Reports -> Export/Import -> Import Report]

I'm glad you were able to get it working. If you think it might be useful for others you might want to consider posting your template to the Content Exchange.

Correct. This monitor was designed to monitor the performance (response time), availability (responds to query), as well as validate the response from the query to ensure the entry is valid and expected. It was not designed to function as a sort of configuration change management solution for DNS. If that is what you're…

Native SAML 2.0 support for Orion is included in the NPM 12.4 Release Candidate which can be downloaded from your Customer Portal now.

There are a variety of different ways to generate a CSR. IIS is obviously the easiest, but honestly it can be any IIS server. It doesn't need to be the Orion server if you don't want it to be. You can even generate these on your workstation. Regardless of where/how you generate the CSR, the proper way of importing the…

Have you tried using the "Current Application Pool State" Windows Performance Counter method discussed in the thread below? Application Pool monitoring

The Macro that would be used in the alert is most likely "${N=SwisEntity;M=ComponentAlert.ComponentMessage". If that doesn't work, then try "${N=SwisEntity;M=ComponentAlert.MultiValueMessages}"

Provided your SAM license is under active maintenance then there is no additional cost associated with the upgrade. You can download the SAM 5.5 right now through your Customer Portal.

Would you be willing to post a MIB walk of the device run from the Orion Server using the MIB walk tool located under -> c:\Program Files (x86)\SolarWinds\orion\SnmpWalk.exe

That will work, provided all the components that are being monitored are contained within a single application template. Here's break it down. Let's say you have two monitored applications that are dependant upon each other running on the same server. AppA and AppB. Let's also say when "AppA" crashes, "AppB" is also down…

Hardware health monitoring cannot be disabled for VMWare ESX hosts without also disabling "Poll for VMWare". Hardware health is just another metric we collect as part of the VMWare monitoring.

Not that I'm aware, but I remember this working on a 8.x beta somewhere along the line. Is there any particular reason why Application Alerts don't display in Active Alerts?

Then I would suggest assigning the Windows File Share Availability template to the node. Should the server become disjoined from the domain the template will return the error "Shared folder does not exists or specified user has insufficient rights on the target node" which can be used in the alerting properties. I suggest…

Unless there is something defined under the "Alert Escalation" tab of the alert action itself (such as "Execute this action repeatedly while the alert is still triggered") then these alerts should not be sending you another notification email unless the condition was no longer true and cleared. The easiest way to know if…

Not at this time, though theoretically this could be created as an Advanced SQL report using the Report Writer.

Did the "Configure Server" wizard run successfully against that host or does it return an error? What version of Windows is your Exchange server running on? What version of Exchange are you trying to monitor using AppInsight for Exchange? Lastly, does the account that you are using to manage the node in Orion have both…

You can use the Macro browser to add the appropriate dynamic value(s) related to the item that triggered the alert as part of the Trigger Action.

That is likely the issue. SAM 5.5 does not support the web based report writer. Official support for the Web Based Report Writer wasn't added until SAM 6.0. NPM 10.6 and SAM 6.0, which GA'd on the same day, were also the first Orion releases to include support for the new Web Based Report Writer.

I would recommend asking the folks in the Alert Lab‌. A report would be far simpler approach, but you don't have the benefit of being notified when the condition occurs, rather you would find out only by reading the report.

I think this one has Josh scratching his head...