aLTeReGo ✭✭✭✭✭

February is when it was originally published. There is also a "last modified" field that's only visible in Thwack.

Were you logged into the Orion server console using the same credentials as are assigned to this application template? It could be a permissions related issue. Try assigning the credentials you log into the console with to this component monitor to see if that resolves the issue. Otherwise I recommend opening a case with…

The workaround in the meantime would be to change the fetching method for this component to use WMI rather than RPC. This would however entail repairing WMI. * winmgmt /verifyrepository If the result is shown as inconsistent, go to step 2 * winmgmt /salvagerepository * winmgmt /verifyrepository - to check again wmi…

Provided the alert is configured to be a "Component" alert, you could include the event log message details for the event responsible for triggering the alert in the body of the message using the ${N=SwisEntity;M=ComponentAlert.WindowsEventMessages} macro.

In this scenario you would use "contains" instead of "is". You can also create multiple dynamic queries to a group, which are "OR'ed". Conditions within the same query are AND'ed together.

The optional message must be the next adjacent field returned by the query. The first field being the statistic value and the second, the optional message to display. Below is what this would look like in SQL Management Studio.. And this is how it will appear in SAM To include this information as part of the alert, you…

I would suggest reviewing the file versions and dates and compare that to those running on your system to determine if the update is applicable to your system.

Export to PDF in the Orion Web Console was deprecated in the NPM 12.1 release and subsequently removed in the following NPM 12.2 release. It is recommended that you leverage your browser or operating systems native ability to export web pages to PDF.

If the MIB is missing from the host, it may be that SNMP was enabled after BES was installed. Your only recourse may be to re-install BES onto that server. To be absolutely certain however, you would need to contact BlackBerry support. 

Ahh, that makes sense. I thought you were referring to storage/SAN snapshots. You shouldn't run into any issues migrating you database from a nightly MS SQL backup, even if the Orion services aren't stopped.

SQL processes are monitored dynamically via AppInsight for SQL so you don't need to manage/manipulate the service names yourself.

My apologizes. You threw me when you referenced the Process Monitor The component I'm trying to get to work, is part of a larger template that has Windows Service monitoring working fine, but ANY of the Process Monitors do not It appears your issue is related specifically to BES Windows Performance Counters. Is it safe to…

To ensure the template is indeed unique you must update the name field shown from your template below in red to something unique. </ComponentTemplates> <DeletedComponentTemplates /> <Id>425</Id> <Name>Copy of GOLDEN-TEMPLATE-Q-SQL Server 2005-2008 Performance (SQL)</Name> <IsMockTemplate>false</IsMockTemplate> Secondly,…

You can create your own Audit Events resource to the Node Details view which contains the information you're looking for. First add a Custom Query resource to the Node Details view. Next, edit the newly added resource with the following query. SELECT AuditEventMessage FROM Orion.AuditingEvents WHERE AuditEventMessage LIKE…

Your first error is likely resolved by the following Microsoft hotfix. * https://support.microsoft.com/en-us/kb/977589 The BITS error you're seeing in some cases can be resolved by rebuilding the performance counters (lodctr /r) or can be caused by the BITS service not running. In some rare circumstances you may need to…

It may be possible that these EventIDs are being generated by Windows Service or Process component monitors in SAM. You may want to try changing the applications assigned to that node to use the 64bit Job Engine and see if the Windows Events no longer continue to appear. Another option might be to change the fetching…

We were able to reproduce the issue internally and are tracking it internally as a bug under FB335809. Thank you for bringing this to our attention.

I also uploaded a Solarwinds Diagnostic just for good measure.

I'm also running into this issue with a StorageTek i500 L40

I would recommend using the File Count Monitor rather than the deprecated File Count Script. 

SAM does not as yet natively support hardware health monitoring of Sun/Oracle servers in the same way as Dell, HP, and IBM. I did create a feature request for this item so you and rest of the community can vote on this idea. In the meantime if you dig through the devices MIB walk you can monitor the health of those servers…

Sorry. The command is case sensitive. So you'll want to run.. rpm -qa | grep snmp It should output something similar to the following.. [root@lab-redhat6-app ~]# rpm -qa | grep snmpnet-snmp-5.5-12.el6.x86_64net-snmp-libs-5.5-12.el6.x86_64 To upgrade NET-SNMP on the Redhat machine, it's probably easiest to use yum. It…

You will first need to upgrade your installation on the old server before you can migrate to a different server running the latest versions if you wish to keep the same database. There is no direct upgrade path from NPM 10.4.2 to 11.5.2. You'll first have to upgrade to NPM 11.0.1 before you can upgrade to 11.5.2. There is…

SNMP has no method for collecting any information pertaining to the files on the file system. As stated, the problem appears to be the number of files contained within the directory that is causing memory exhaustion. Instead of the File Count Monitor, which relies on WMI, you may want to try writing a PowerShell script…

Is this a temporary spike or does it stay there indefinitely until the next restart?

Touché Jed. I'll open a feature request for Windows 2008-2012R2 templates for Terminal Services licensing.

If these are Windows Servers running IIS this is all done for you automagically when you apply AppInsight for IIS.

The values returned by Dell Servers are 1 = other the status of the object is not one of the following: 2 = unknown the status of the object is unknown (not known or monitored) 3 = ok the status of the object is ok 4 = nonCritical the status of the object is warning, non-critical 5 = critical the status of the object is…

With respect to Windows, the level of information you will receive with WMI exceeds what you will get using SNMP. WMI is also installed, enabled, and configured by default on all Windows machines. So no additional configuration is typically required.