Yann ✭✭✭✭✭

Hi, The one that hosts the APM installation in your case. You might want to read the "Understanding How Pollers Work" section in the administration guide at the page 66-68 of the pdf for an explanation about the other possible scenarios. http://www.solarwinds.com/support/apm/docs/APMAdministratorGuide.pdf Regards, Yann

Hi, SolarWinds Orion NCM Information Service SolarWinds Orion NCM Polling Service SolarWinds Orion NCM Syslog Service SolarWinds Orion NCM Trap Service Note: if NCM is installed on the NPM box you might not have the Trap and Syslog services configured. HTH, Yann

Hi, Here is the definition of the ifLastChange OID (1.3.6.1.2.1.2.2.1.9): The value of sysUpTime at the time the interface entered its current operational state. If the current state was entered prior to the last re-initialization of the local network management subsystem, then this object contains a zero value. You are…

NCM can run inventory on servers using SNMP. What would you like to manage on these servers?

Hi, Did you try to import it in the Universal Device Poller utility and then edit it like you usually do for any other UnDP you create? Start > All Programs > Solarwinds Orion > Universal Device Poller File > Import Universal Device Pollers. Add the UPS Temp. Poller, Save it. Re-Export the UnDP (if you need). This is how I…

Hi, Unfortunately in a such case, only the Customer Service can help you out. They have to reset your license. Ensure you select "Customer Service" in the SolarWinds Application field while creating the ticket so that it will be directly assigned to the Customer Service team. This will speed up the process. Regards, Yann

Hi Touellette, Here is a tutorial that shows you how it works:Universal Device Poller Tutorial You will have to create an advanced alert to trigger an alert based on a Universal Device Poller. * Start > All Programs > Solarwinds Orion > Advanced Alert Manager * Click on Configure Alerts * Click on new to configure a new…

Hi AJ2, You might want to disable the NetBios Over TCP/IP protocol on the interface and use the LMHOSTS file for the servers that needs to be resolved using NB names. That might be the case e.g. of the SQL Server. You should no more have any NetBios Lookup Query trying to go through your firewall if you do so. Some posts…

Hi, I was wondering how it get's its information From there: http://www.almico.com/forumindex.php They are mainly accessed using the 2-wire SMBus (System Management Bus). ...and can access S.M.A.R.T. (2nd link http://www.almico.com/sfarticle.php?id=2)data from hard disks... From home page: http://www.almico.com/ SpeedFan…

Hi adelgigs, the_toilet is correct. Here is another post that you might want to read: "> HTH, Yann

Hi, Since WMI monitoring is a bit expensive, is there any other way to get performance counters from a target machine? An alternative consists in using the SNMP informant agent on the servers as it populates WMI counters in SNMP MIBs. http://www.snmp-informant.com/ Then you can create Universal Device Pollers to poll the…

Hi, Have you tried to enable the advanced alert "Alert me when a node reboots" ? If yes, did you setup a Trigger Action to send an email? Thanks, Yann

Hi Neil, There is a default template named "Apache (APM 2.0)" in APM. I posted it in the content sharing zone in case it has been deleted from your installation. It requires APM 2.0. Concerning Tomcat 6, I cannot help you atm. Yann

Hi, I Just had a case where NOD32 – IMON (Internet Monitor) service was preventing the job scheduler to listen on a local named pipe.As a result it was not possible to open the UnDP Tool, to browse some part of the website and APM was not working at all.Disabling the service did not help. We had to uninstall the NOD32 IMON…

Hi, You could create a Telnet monitor on any TCP port: https://support.ipmonitor.com/helps/238dc786be2848a5b7a0c5fb7908aa39.aspx Which then triggers an alert if the port is not available which makes the monitor going down. https://support.ipmonitor.com/helps/14150e785df447c481b1c8163d179e20.aspx Another solution...You…

Hi, Could you sanitize the \Program Files\Solarwinds\Orion\ConfigurationWizard.log file and post it on the thread? It contains the details of the error you got the last time you run the configuration wizard. Thanks, Yann

Hi, Have you clicked on the button "Apply these settings to All" when you modified the Default Statistics Collection Interval for Volumes ? This should resolve your issue if only clicked on Ok last time. Note that the general settings will overwrite the custom ones you configured on your Interfaces, Nodes or Volumes. HTH,…

Hi, You need to upgrade to Cirrus 5.1 which is now called Orion Network Configuration Manager (NCM). The Web Interface is not available in version prior to NCM 5.0 If you have an up to date maintenance, you should find it in your customer portal. http://support.solarwinds.com HTH, Yann

Hi, This post should help you: Orion NPM v8 to V9 upgrade recommendations Regards, Yann

Hi, Alike the following post: AlertingEngine Event Log Error An alert is causing an error while the UpdateRowsThatAreReset() function is executed. The SQL Query seems to be malformed by the Advanced Alert wizard: "Ambiguous column name 'NodeID'." Open the \Program Files\Solarwinds\Orion\AlertingEngine.exe.config file. Edit…

Hi, Have you tried the HTTP Form Login component? It is supposed to do what you described. HTH, Yann

Hi Pankaj, I assume you need to monitor CoS/QoS on Cisco devices. There is no built-in way of monitoring CoS in Orion NPM. A solution to not bother with the below steps would be to acquire the NetFlow Traffic Analyzer module and enable NetFlow on the relevant devices. Since the NetFlow protocol reports which CoS the flow…

Hi, Ensure All the servers have their clocks synchronized. Connection will fail for security reasons between EOC and Orion servers if they are out of sync. One of the problems it can cause is the unavailability of the reports in the EOC console. Regards, Yann

Hi, 1) Are you using Basic or Advanced Alerts? 2) Are the alert triggered and not sending emails? 3) Or are they not triggering at all? Thanks, Yann

Hi, Could you try to update the Report Schemas and see if that helps? * Open the Custom Property Editor tool * Right click on a blank grey area of the Toolbar, and go to ‘Customize..’ * Click the Commands tab * Under the “Commands” section, scroll down and find the “Update Report Schemas” button. Drag this to your Toolbar…

Hi, There are some "3/4-levels" domains on the NTA Online Demo such as login.oscar.aol.com or email.corp.hdq so I would first think this is a configuration issue in your environment, but I am not sure. When you perform a reverse lookup on the ip addresses that belong to the companyname.eu.com from the Orion/NTA server, do…

Hi, For the Windows Script Monitors (in VBscript), you can use the impersonationLevel feature so that it will read the APM credentials you set. the APM password are encrypted in the database, the username is not. e.g. for a WMI connection: Set oSvc = GetObject("winmgmts:" & "{impersonationLevel=impersonate,(Security)}!\\"…

but when i try to show the spacific PC or IP that went to the site, I get a blank page Could you explain how you tried to setup the report and/or share it? Thanks, Yann

Hi, As NCM stores sensitive information about your network, only Accounts that have administrator rights can open the application. This is why you are getting this error as normal or power users do not have enough rights to run the software. Windows Administrator or NCM built-in accounts then have different level of rights…

Hi, No this is not possible these are two different products. However an alternative would be to retrieve the list of the device's IP addresses from the \Program Files\Solarwinds\Engineer's Toolset\SWNetPerfMon.cfg and use a seed file in the Orion Network Discovery Utility to speed up the configuration of the nodes in…