Yann ✭✭✭✭✭

Hi, The more prompt, useful when you connect&display manually the conf, should be removed by NCM for most of the Device Templates. e.g. for the Cisco IOS template, it sends the command: terminal width 0 terminal length 0 or set length 0 (in the Cisco Catalayst Cat OSS device template) to remove the more prompt. On Which…

Hello, I would guess it would help to configure the Web Site with the second adapter and let the polling engine and sql use the first adapter The Polling Engine will bind the first adapter it finds, therefore you need to list it as first. Start > Control Panel > Network Connections. Click on Advanced > Advanced Settings.…

 This has been replaced by the Universal Device Poller utility. You can access it there: Start > All Programs > Solarwinds Orion > Universal Device Poller Tutorial: http://www.solarwinds.com/resources/democenter/Orion/UniversalDevicePollerIntro/index.html?CMP=ILC-TUT-OUDP Universal Device Poller Content Sharing zone:…

Hello, I attached a screenshot that shows the Trigger Condition of UnDP Advanced Alert example. If you modify it to match your UnDP, it might work, instead of using the OID field. EDIT: The has changed operator will only work with the Last Boot field. It cannot be used with any other fields.

Hi GregD, NCM has not been tested on Windows Server 2008, thus installing it on that OS will not be supported. You need to install NCM on one of the following OS: Windows XP SP2 or Windows 2003 Server (32-bit or 64-bit) including R2, with IIS installed HTH, Yann

Hi, For some reasons the Web console cannot load the SolarWinds.Netflow.Web.Chart libraries which are used by some of the resources that were added to the node details view when you installed NetFlow Traffic Analyzer. Can you try the following and see if that helps? * Empty the \Inetpub\Solarwinds\Orion folder (you might…

Hi, I suggest you to run a repair on the installation and then reapply the SP5. Ensure you are logged under a local administrator account. Start > Control Panel > Add/Remove Programs. Select Orion Network Performance Monitor and click on Change. Select the Repair option and follow the steps. If that does not help, run a…

Hi DeeGee, The feature you are describing looks great but currently does not exist. That should probably be possible by using two reports results embedded in the same asp page, but I do not know enough about ASP to help you on that. What you could do meanwhile is to create and run an Advanced SQL report that checks when a…

This guide will help you to troubleshoot the permissions issues you can encounter with WMI: http://www.solarwinds.com/support/apm/docs/APMWMITroubleshooting.pdf HTH, Yann

Hi, Basic Alerts do not have any export functions, but you can use Database Manager to generate your Excel file. Start > All Programs > Solarwinds Orion > Advanced Features > Database Manager If this is the first time you use the tool, add your database server by clicking on the Add server button. Expand your database and…

Hi, This thread might help you: Average disk queue length OID for Windows Server 2003 Regards, Yann

Hi Rob, Login to the web console as an admin. Click on Admin > NTA Settings > Settings > Edit Applications and Service Ports. Expand the Muti-Port Quicktime Applications and Edit the default Port Range 6970-9999 to exclude the port 8080. You can e.g. add 6970-8079,8081-9999. Then Click on Update Application. If you see…

Hi, It depends what you need to monitor. I assume you want to monitor more than a simple ICMP response or SNMP info from your Database server. APM has features dedicated to monitor Oracle databases: Application Performance Monitor | SolarWinds HTH, Yann

Hi, Have you tried to monitor the ISDN Bearer Entry table defined in the ISDN MIB? http://www.oidview.com/mibs/0/ISDN-MIB.html Does it return results if you walk it?

Hi Joe, There is no default report that shows the Availability of an interface. You will have to create an Advanced SQL Report in the Report Writer. The SQL Query could per example query the Events from the table of the same name that matches the following EventTypes (define in the table of the same name): EventType/ID -…

Hi, Are you able to download manually the configuration from one of the Cisco 9216i ? If not could you post a sanitized session trace? This will help people who read the thread to help you find the problem and if any changes need to be done on the device template. I did not find any Device Template in the Content Exchange…

Hi Shandam, You will have to create an Advanced SQL Report as the current default reports type does not allow you to report Universal Device Pollers results. First open database manager Start > All Programs > Solarwinds Orion > Database Utilities > Database Manager Expand your Orion database and right-click on the…

Hello Captain, You can configure NCM to ignore mismatch for specific lines when it compares two configs. Start > All Programs > Solarwinds Orion Network Configuration Manager > Orion Network Configuration Manager File > Settings Scroll down to the Configs section. Click on Comparison Criteria. Click on Add Pattern to…

Hi, Yes. The administration guide details the steps page 60 of the pdf. http://www.solarwinds.com/support/orionNCM/docs/orionNCMAdministratorGuide.pdf Uploading an Entire Configuration Complete the following procedure to upload an entire configuration file. To upload an entire configuration file: 1. Click the configuration…

Hi, You should read this document: Diagnosis Data Gaps - http://www.solarwinds.com/support/orion/docs/gaps/gaps.htm HTH, Yann

Hi, This could be due to the fact that Common Language runtime has not been enabled. Could you enable it and then rerun the configuration wizard? On the SQL Server, Go to Start -> All Programs -> SQL Server 2005 -> Configuration tools -> SQL Surface Area Configuration Click on "Surface area configuration for features".…

Hi, You can setup some Universal Device Pollers to monitor through SNMP the MPLS stats and parameters of your devices. To Create a Universal Device Poller: Juniper Juniper developed a MIB where you can retrieve most of the information you need about MPLS (Multi-Protocol Label Switching) and LSP (Label Switched Paths). The…

Hi, This thread might help you: Change Syslog Server port? R, Yann

Hi Morgando, You can start from that thread: to edit the menu items. Note that you will lose all your customizations if you run the configuration wizard on the webconsole, so backup the modified files once you are done. HTH, Yann

The latest MIB database should have been uploaded yesterday. I will check it.

Hi, Try the commands described in the following post on your Domain Controller: HTH, Yann

Hi, Since NPM 9.5, a new type of device has been added. It would be better to choose this one in your scenario. From the NPM Admin Guide when you add a device through the web console: ... If you want to add an External node to monitor a hosted application with Orion Application Performance Monitor, check External.…

There is an error message that indicates a file can't be copied What is the exact error you are getting? Which file(s) cannot be copied?

 Orion NPM walks the SNMP IF-MIB to discover the interfaces populated by the device SNMP agent. If you do not see your physical interfaces it probably means that they are not available in this MIB. I advise to run a MIB walk on this OID: 1.3.6.1.2.1.2 to ensure your interfaces are really not there. If you do not have…

Hi stevel, APM does not have by default a template installed for IBM Websphere applications but you can create one easily with the AppBuilder in the APM Settings on the webconsole. I bet another APM user already created a such template but I can't find it in the content sharing zone. Maybe if this thread is read someone…