Yann ✭✭✭✭✭

Hi, A component goes to unknown when APM is not able to find out if what is being monitored is down/up/critical/warning. This can happen if the server is unreachable or when APM cannot finish the test for an internal or external reason. There is usually an information/error message going along when a component is unknown.…

In theory, I think this is limited by the bigint ID column that defines a component (9,223,372,036,854,775,807) in the db, but you will quickly see that too many monitors on the same view are unmanageable. The second problem could be your license limits and the last one you will start to see bottlenecks if you ask your…

This post should help you:

Hi Morgan, but there does not seem to be a way of checking what time it is in the alert suppression tab. That's correct. You will probably have to create a separate alert for this group of nodes and use the Time of Day settings. Regards, Yann

Hi, For Advanced Alerts, you can review the AlertLog table as well as the swAlert.log files. HTH, Yann

Hi, The Alerts page is a built-in page. You can modify it if you know ASP.Net but this is not recommended nor supported as changes will be overwritten each time you run the configuration wizard on the website section. The normal path would be to create a thread in the NPM feature request section of this forum and detail…

Hi, The following Table might be what you are looking for: SONICWALL-FIREWALL-IP-STATISTICS-MIB:sonicSAStatTable - 1.3.6.1.4.1.8741.1.3.2.1.1 I advise you to do a MIB walk on your device to figure out which MIBs are supported by this model. HTH, Yann

I suggest you follow the below guide to check health points on NPM and the SQL Server: Diagnosis Data Gaps There doesn't appear to be anything that tallies up with the same timestamp or scale in the server event logs to indicate anything amiss. Note sure if it meant you checked this on the monitored server, but you might…

Hi, You should join this thread: Juniper Firewall Thanks, Yann

Hi, I would suggest you to generate a session trace. Modifying the EnableIdentifier might or might not be the solution. The session trace will give you hints to know what to modify as you will see where and why NCM is stuck. See page 88 of the administration guide to know how to enable session traces.…

Hi, What is the main bottleneck on the current server? (CPU, Disks, RAM) I would move the Database on the new server and configure SQL Server to use a good amount of the 32GB of RAM. http://msdn.microsoft.com/en-us/library/ms178067.aspx http://msdn.microsoft.com/en-us/library/ms190673.aspx Ensure you use RAID1+0 disks…

Hi, If you use Advanced Alerts, you can configure in the Trigger Condition tab the following option: "Do not trigger this action until condition exists for more than XXX Seconds/Minutes/Hours" HTH, Yann

Hi, This is currently not possible. The status of a node is tied to ICMP. This has probably already been asked in the NPM Feature Request section. If not, feel free to create a new thread. Thanks, Yann

Hi, Do you have an error message when you put your cursor on the info box of the component? Can you telnet your SMTP server on the port 25 from the APM server? Do you get the 220 Response Code once the connection is established? Telnet to port 25 to see SMTP Communication If this is not an SMTP problem, then I advise you…

Hi, You could create Universal Device Poller(s) on the following OID: cEigrpPeerTable - 1.3.6.1.4.1.9.9.449.1.4.1 If your routers support it. Admin Guide http://www.solarwinds.com/NetPerfMon/SolarWinds/wwhelp/wwhimpl/js/html/wwhelp.htm#href=OrionAGMonitoringCustomMIBs.htm Video Tutorial…

 Hi louieb25, You can download those backgrounds from your customer portal: http://support.solarwinds.com Click on Download and Upgrades > Additional Components > Orion NPM > Orion MapMaker Desc of the download add-on: Provides a number of map backgrounds for use with Orion MapMaker Yann 

In case someone wants to know the answer without searching the forum, there is a KB about this: I'm being told my device does not support EnergyWise. It is 12.2(50)SE2 and does support EnergyWise. How do I fix this? http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1158 There is a known bug in Orion NPM 9.5 where…

Hi, It seems that both Orion SyslogService and NCMSyslogService are running on your server. They are probably fighting to know which one can bind the UDP port 514. I would recommend you to disable the NCMSyslogService and see if that helps. In command line type: net stop SolarWindsNCMSyslogService sc config…

Hi, How is performing the DB when the graphs stop generating? Do you see a bottleneck e.g. on the disks ?

Hi, Using Custom Properties would be a good step to start from. then you can use that report posted by jtimes as an example and modify it to match Interfaces events and filter on the custom properties. You will definitely need to use an Advanced SQL Report. You can get the Events Type definitions, ID from the EventTypes…

Did you try using the wbemtest utility and/or WMI Explorer locally on the exchange server and then remotely from the Solarwinds server? If the credentials do not work locally then there is no chance it could work remotely. Here is a WMI troubleshooting guide that might help you as well. It shows the steps to use the…

Hi, On the interface statistics gathered by Orion, are the Error and Discards counters reflecting the current status of the link? If this is the case, you could setup an alert that notify you whenever either the error or discard counters reach a predefined threshold. You can review the error and discard statistics by…

Hi, Would I need to use a custom Property to extract this the way I want If the existing properties do not give you enough flexibility, yes this is the next step. Note that you can easily populate Custom Properties based on other fields using T-SQL Queries, train yourself on a backup of your database if you are not used…

Hi Sonic6t9, Do you monitor the interfaces that went down on these 10720 RPR? Did you configure a Basic or an Advanced alert that should notify you when a such incident occurs? Thanks in advance for giving more details about what you already configured. Yann.

Hi, It can be done using the Filter Results tab:

Hello, I believe you need to create another UnDP to retrieve the following column results from the bgp peer state table: BGP4-MIB:bgpPeerFsmEstablishedTime OID 1.3.6.1.2.1.15.3.1.16 Type Gauge32 Units Access read-only Status unknown This timer indicates how long (in seconds) this peer has been in the Established state or…

Hello, The NCM integration allows you to add some NCM resources into the NPM views. It adds as well a Module link at the top of the Orion web console to quickly access the features of the NCM web console. It is actually not possible to integrate the NCM and the NPM databases, so you will have to manage twice the devices.…

 When you unmanage a node in Orion it updates the node's status in the database to 9 (1 is up, 2 is down, 3 up but one or more interfaces are in an Unknown state etc...) You might have setup an alert that triggers when a node is not up. When a node is unmanaged, it fits in this scenario.

Hi, A solution would be to display in a view two reports. The first one could display the details of each volume and the second one the combined statistics of multiple volumes. Start > All Programs > Solarwinds Orion > Alerting, Reporting and Mapping > Report Writer. File > New. Select "Historical - Volume Usage (Disk…

Hello, It is actually not possible to use variables like custom property to be compared with another field such as a Custom Node Poller value. The Adv. Alert front end does not propose this option. This seems like a feature request. Alternatively you might want to read the following post: "> Regards, Yann