Yann ✭✭✭✭✭

Hi Sam, EOC has been designed for such scenario, it would be the best option for the central site. If you do not have EOC, Users in the central sites will have to connect to the 16 different web consoles to monitor all the nodes instead of connecting to 1 web console. All the other way would lead, I suppose, to try to…

Hello, Could you post a screenshot? What is the exact name of the resource? Thanks, Yann

Thanks for sharing this on Thwack. Good idea . The SOAP connection that is used by the view rely on Tokens to allow authentication and the transfer of the information. This type of authentication which is similar to kerberos hates out of sync clocks which makes the auth fails when that's the case. More about the .Net…

Hi, If you login as an admin and click on Edit on the top right of the resource (widget), you should have the option to not show Acknowledged alerts. I checked this on NPM v9.5 .

Hi, Thanks for sharing this info. I logged this in the bug tracking system. Thanks, Yann For internal folks: #13154

Hello, Could you post the full error you are getting in the webconsole so that we can help you on this issue. "An error has occured with the Orion website" is too generic to tell you where might be the problem. Thanks Yann 

Do I need to put the file in a specific root folder? i.e. Inetpub or some folder within Yes. copy your file under the root folder of your Orion website. By default C:\InetPub\SolarWinds . Create subfolders if needed. Modify your User Defined Links as per the above changes. IIS will allow web browser to access files located…

Hi, I would suggest you to repair the Orion NPM installation and re-apply the latest Service Pack once done. Start > Control Panel > Add/Remove Programs. Click on Solarwinds Orion NPM, click on Change and select the Repair option in the wizard. Latest Service Pack can be found there: http://thwack.com/forums/8.aspx If that…

Hi, How would you define that EIGRP does not work? Is there a specific route you need to check? The following link details the EIGRP Mib and what can be checked: http://www.cisco.com/en/US/docs/ios/12_3t/12_3t14/feature/guide/gteigmib.html Once we know what to poll, we can easily setup a Trap Rule/Alert and/or a Universal…

Is this something to be concerned about? I would personally even if the concept makes one proud of his network, that usually does not reflect the reality. Are the Transmit and Receive Bandwidth values in Orion matching the real bandwidth capability of that Tunnel? Open System Manager Right-Click on the interface and Select…

Hi, I tried to have the Report Scheduler to download a CSV report from the webconsole but did not manage to have it working. The Schedule features will not let you run the job more than once a day. A workaround could be to use wget to retrieve the CSV file each hour. You can write a vbscript/perl/bash/etc. script which…

Hi, It's probably too late... How can we generate or extract the data for 3 months in an hourly basis if this is our setting? You cannot because hourly statistics are stored 30 days and then averaged as a single value for a day range in the daily statistics. You will be able to produce hourly statistics for the last 30…

Hi, I suggest you to run a network trace on the Orion NPM server using Wireshark. Use OIDView Pro and then try to add the device in NPM. You should know if Orion sends properly the SNMP Requests and get a response or not. If it gets a response which type of response. This should help to find out where is the issue. Thanks,…

Hi, You are correct. You can only configure Username/Password credentials through the GUI. You should add this Feature Request in the following section of the forum: http://thwack.com/forums/83.aspx I am not sure if there is currently an existing workaround that would let you use keys to authenticate against your…

> once I add the custom HTML to the first item all of the rest of the items move over and stack in column one. Could you post the HTML code you added? Yann 

Hi, Is the title of that node view following this format: `Node Details - "Node Name" - Virtual Machine hosted by "ESX Node Name"` ? Or do you only see this title format: `Node Details - "Node Name"` Thanks Yann

Hi, You can try to shrink the database files: http://msdn.microsoft.com/en-us/library/ms190757(SQL.90).aspx If that does not help, check the files settings, there might be something preventing from shrinking the db under the actual size. Open SQL Server Management Studio, Right-Click on your DB, select Properties. Click on…

the value should not exceed 2X the number of physical disks I have on the server. This depends of the RAID Type you are using and the number of disks involved in your RAID array, see below thread. The original article is no more available, if you find it let me know :).

Hi, No, Orion does not log User actions. This is a known feature request. You can add further details to this post to explain which tracking features you would like to see implemented: Regards, Yann

Hi, I think the Procurve Manager was using some SNMP set to configure Sflow on your switch. This post will probably help you: Thanks, Yann

System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state. It seems that the information service encountered an error and cannot process the query sent by the web console. The details of…

Hi, Have you tried to monitor the Win32_PerfFormattedData_NTDS_NTDS WMI Class ? http://www.scriptinternals.com/new/us/support/Internal/WMI_Win32_PerfFormattedData_NTDS_NTDS.htm The following properties might be what you are looking for: NTLMAuthentications Data type: integer/usint32 Access type: Read-only…

Hi, It is quite hard to troubleshoot a such issue without having the reports and a dump of the tables it query. Could you sanitize the report and attach it in this thread? Reports are stored in the \Program Files\Solarwinds\Orion\Reports\ folder. Regards, Yann

Hi, assuming you had 35,000 elements and growing Do you know the percentage of Nodes, Volumes and Interfaces among these 35,000 Network Elements? For the node elements, on How many of them do you plan to monitor the CPU and Memory Utilization? For the Interface elements, on How many of them do you plan to monitor Error…

Hi, Orion does not poll custom MIBs except when it is hard coded in the software (e.g. to retrieve an interface name on some CatOS switches). Adding your MIB will not change the way Orion works. For most of the devices Orion only polls the Standard MIBs such as the SNMPv2-MIBII . Adding a new MIB to the Orion MIB database…

Hi, It seems ok, but the better way to know it is to test it with non-production nodes on which you can fill in the volumes.

Hi, I am not sure this is the smartest/fastest solution but here is how I would do it: 1) Stop the Orion services. 2) Connect to the database. Truncate the statistics tables to only keep your settings. The tables that end with a _Detail, _Hourly, _Daily contain statistics but no settings. The Traps, TrapVarbinds, Syslog…

Hi, Not sure what is the issue... Is the time synchronized on the Database server? Which Regional Settings are applied on the Orion NPM Server and Databae server? Are they in the same time zone? What are the time zone/regional settings of the computer you are using to connect to the web console? Thanks, Yann

Hi, This link might help you: Automatic SQL Server Backup HTH, Yann

Hi, You might want to add your devices in this thread: Tell us your "Unknown" devices! Thanks, Yann