Yann ✭✭✭✭✭

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  • Hi Dave, Open SQL Server Management Studio. Expand Databases. Right-Click on your NetPerfMon database name. Select Properties. Select the Files page on the left panel. The Path and FileName fields will tell you where is the Transaction log file located. HTH, Yann
    in SQL Server Logs Comment by Yann March 2009
  •  Under which platform is running your DHCP server? Is it a Windows 2003 DHCP server? A Linux/Unix ISC DHCP server? The first thing to monitor regardless of the platform would be the UDP ports 67,68 , but that does not tell if IP addresses have been served.
    in Monitoring DHCP Server Comment by Yann November 2008
  • Hi, I want to set up APM so that it is showing the size of database files and log files of the SQL server Have you tried to use the File Size Monitor component? You can add one or more components of this type to monitor all the files of your database (mdf, ndf, ldf) Here is its description: File Size Monitor This template…
    in Missing most of the SQL Server Components in APM Comment by Yann June 2009
  •  What about: SELECT TOP 10000 Nodes.IP_Address AS IP_Address, Nodes.LastBoot AS Last_Boot, DATEDIFF(day, Nodes.LastBoot, getdate()) AS no_of_days FROM Nodes WHERE ( (Nodes.Vendor = 'Microsoft') ) ORDER BY 1 ASC or: SELECT TOP 10000 Nodes.IP_Address AS IP_Address, Nodes.LastBoot AS Last_Boot, DATEDIFF(hour, Nodes.LastBoot,…
    in Last Boot / Report Writer Comment by Yann November 2008
  • Hi, This is known feature request: Multiple pollers - one graph I suggest you add your name to the list. Thanks, Yann
    in UnDP Multiple Data-Points in One Graph Comment by Yann July 2009
  • Hi, The Variable ${Status-Previous} does not seem to exist neither in the Basic Alerts nor in the Advanced ones. Basic Alerts - Node Status Variables Advanced Alerts - Node Variables Where did you find it? Thanks, Yann
    in not taking ${Status-Previous} variable Comment by Yann June 2009
  • This report might help you: Simply modify the UnDP name in the query with your CDP UnDP name and that should work. HTH, Yann
    in Creating a Report from a Tabular UnDP Comment by Yann March 2009
  • Hi, If you download the Orion Network performance Monitor v9 package from your customer portal you will notice that it contains the v9.1 version install files instead of the v9.0 . This issue should be addressed at the end of the month in order to show the minor version 9.X on the portal to not mislead users. Concerning…
    in NPM 9.0 upgrade to 9.1 - can't find file Comment by Yann January 2009
  • Could you check if your database is not overloaded? Start > run > perfmon + ok. Also, Could you review the Windows Events on the Orion server to see if there is anything wrong? Start > run > eventvwr +ok. The Alert Configuration Front-End basically read and writes in the database the settings of the alerts, so it leads me…
    in Extreme slowness when Configuring Alerts Comment by Yann February 2009
  • Hi, This is a known issue. The MAC address is 10 characters long instead of 12. I would recommend you to check with Brocade if they have an update for their SNMP agent in order to return a 12 characters long MAC Address. In parrallel please open support ticket and add the URL of this thread. Thanks, Yann For internal…
    in Error Viewing Brocade Fibre Switch Comment by Yann June 2009
  • Hi, Does this device support the standard If-Mib ? If yes, then try to list the resources of this equipment in NPM and select the interfaces you need to monitor. if no, Did Tellabs manufactured his device to support alternative MIBs ? If you are not sure if it supports the standard If-MIB, list the resources. if that does…
    in Tellabs 1150 and 709 ONT management Comment by Yann July 2009
  • Hi, Ensure that the "SolarWinds Information Service" is started. You might have a second one called "SolarWinds Orion Information Service v1", ensure this one is running too. Try to restart them if they are started. If that does not solve the issue, review the below log files: C:\Documents and Settings\All…
    in Orion NPM 9.5 SP2 Issues Comment by Yann July 2009
  • The include virtual seems to be an Apache specific command. It is recognized as a comment by IIS. http://www.daniweb.com/forums/thread162966.html http://httpd.apache.org/docs/2.2/mod/mod_include.html I know very little about HTML and IIS...so I do not know how you could achieve that. I am sure it is possible in ASP and/or…
    in custom html - post text file Comment by Yann February 2009
  • Hi, 1) Using Additional Poller Engines 2) Moving your Orion NPM Database 3) Using an Orion Additional Web Server HTH, Yann
    in Adding a Poller and a Web Server Comment by Yann May 2009
  • If you let the Service Pack installer in the same folder as the Orion installer, the SP will be automatically applied at the end of the installation before the Licensing Pop-Up and the Configuration Wizard. You will notice a DOS window opening while the Service Pack is being installed. If you are not sure if the Service…
    in HW Migration - when to apply Service Pack Comment by Yann March 2009
  • Hi, I cannot remember seeing a such message. Here is what you could do to troubleshoot this issue: 1) Take a screenshot next time it happens. 2) Open the \Inetpub\Solarwinds\OrionWeb.log file and review it hoping to find more details about the error. 3) If only few persons are using the webconsole and if the error does not…
    in Question about access denied Comment by Yann April 2009
  • Same issue described there: You should continue on the thread created by Clanger.
    in Service Manager - Services Unknown Comment by Yann June 2009
  • Hi Jody, Indeed negative values do not make any sense for those counters :-). I would recommend you to use the WMI explorer utility to check what values you get with it to compare with APM. If you get positive values then APM is the cause of the issue, if not then something is wrong on the server. If something is wrong on…
    in Negative WMI Counter Values Comment by Yann February 2009
  •  Hi foo, The problem is that Firefox or IE6 does not allow you to disable this message, I saw a feature request there: www.firefoxanswer.com/.../353-firefox-2.html On the same page a patch has been posted, but the link does not work, you might find it by googling a bit. Opera does not have this popup message. Hope that…
    in Can the syslog web console refresh alerter box be suppressed ? Comment by Yann November 2008
  • Hi, I found that tutorial from Microsoft: Securing a Remote WMI Connection Otherwise some advises from the zenoss maillist: More Secure WMI? HTH, Yann
    in Securing WMI? Best practice? Comment by Yann January 2009
  • Hi, 1- The Current Traffic RECV and XMIT gauges resource does not exist, To list the available gauges follow the below steps: on an Interface Details view, click on Edit at the top right, aside the Datetime. Click on the + to add a new resource in the column you want to edit. Expand the "Interface Gauges - Gauges for…
    in Customization Comment by Yann January 2009
  • Hi, You can give a try to the following Custom Report: Simply change the name of the Custom Poller in the SQL Query and that should give you what you are looking for. HTH, Yann
    in How do I search customer poller values Comment by Yann March 2009
  • Hi, This seems to be the same issue as this thread: Except that the MAC Address returned by this device is too long (20) in this case compared to what is expected by the page (12). Please open a support ticket to be notified when this will be fixed. Thanks, Yann
    in Adtran TA616 Gen3 interface - can't drill down Comment by Yann July 2009
  • If the values you are polling are from a table, you should be able to add an index number at the end of the OID to retrieve only one value. e.g. : OID.x.y.2 to retrieve the second value. Could you post the OIDs you are currently using? Thanks Yann
    in Extracting OID returned data Comment by Yann February 2009
  • Hi, The OID CISCO-ISDN-MIB: ciscoIsdnMIB (OID:1.3.6.1.4.1.9.9.26) is a branch point in the MIB database tree and is the start point of the CISCO-ISDN-MIB. A Branch point never returns any value. If you drill down to the sub-oids you will probably find what you are looking for. The best would be to run a SNMP Walk on the…
    in Universal Device Poller MIB Comment by Yann February 2009
  • Hi, I would recommend you Application Performance Monitor. Here is the online demo website: http://oriondemo.solarwinds.com/Orion/Apm/Summary.aspx And the description of the product: http://www.solarwinds.com/products/orion/application_monitor/index.aspx You should install a trial version to test its features and ensure it…
    in Which product from solar wind is good for Server and Application Management ? Comment by Yann January 2009
  • MichalB is correct, Many components in Orion use Tokens to authenticate (Kerberos-like). A time difference above 5 minutes and you will see errors in the web console and have problems opening Network Atlas from other machines. The time must be synchronized but the Time Zone can be different (yet have to test it :). Thanks,…
    in Server Time change impact on database Comment by Yann July 2009
  • Hi Rory, This thread should help you: Showing Graph from different nodes Thanks, Yann
    in Multiple graphs from different devices on the same page Comment by Yann February 2009
  • Could you try the following? 1) Stop the Web Console Start > run > inetmgr + ok Expand websites and right-click on the SolarWinds NetPerfMon, select Stop 2) Empty your Solarwinds website folder (C:\Inetpub\SolarWinds on your installation) 3) Run the configuration wizard against the web console to re-install it. Start > All…
    in Website error... Comment by Yann November 2008
  • Hi, I would first check into the AlertLog table for the advanced alerts. It records when an alert has been triggered/reset and which actions have been performed successfully and/or which one has failed. You can use database manager to browse it. Start > All Programs > Solarwinds Orion > Database Utilities/Advanced Features…
    in Alert Log Comment by Yann January 2009
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