Comments
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I really appreciate the feedback.
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Thanks for your help so far. This is what I got: { "node": "${N=Alerting;M=AlertObjectID}", "message": "${N=Alerting;M=AlertMessage}", "resource": "${N=SwisEntity;M=Caption}", "severity": "${N=Alerting;M=Severity}", "description": "${N=Alerting;M=AlertDescription}", "metric_name":…
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I searching though - much appreciated for the tip!
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Forgive me ignorance, I'm not sure how to go about that. If you can point me in the right direction that would be a great help.
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support.freshservice.com/.../50000002747-integrate-solarwinds-npm-with-freshservice-alert-management
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Oops, Sorry That was a copy and paste issue. Followed the documentation for FreshService, but it does not address Custom Properties. Not sure why it's not working though. All the out-of-box values work, e.g. node, message etc. It just won't translate the Custom Property.
