SteveSW

He'll need to change his custom poller from a status poller to a rate poller and THEN change his alert to look at the rate field instead of the status field.

cj54887, That is basically what our Toolset Syslog-Server.Hotfix does but instead of replacing your mswinsck.ocx system wide we place the old (working) version in the Toolset folder and setup a manifest file for the Syslog-Server.exe to point it to the hotfixed version of mswinsck.ocx. That way you can keep the "Microsoft…

aagredo, You might have better luck asking this in the Orion forums or opening a support ticket for the Orion product line. --HTH Steve

For those modifying the SwToolset.MenuOptions file to customize your Orion/Toolset integration menu the file you will want to edit now is at: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 <LocalApplicationData>\SolarWinds\ToolsetIntegrationTray\Menu.xmlWhere <LocalApplicationData> =…

It's specified in the corresponding rule file that is being used at the time. The default is SNMPv2.

A fix for this issue should be forthcoming at a later date but in the meantime you can drag the device from the IPNG gadget and drop it on to the desired gadget in the gadget tree and the correct gadget will be created. Thanks for bringing this to our attention. --HTH Steve

TechnoGeek, It is not in our product roadmap to add the Toolset bandwidth gauges to Orion. You may want to ask this in the Orion forum to see if they have any plans for their gauges. --HTH Steve

VoIP hotfix 1 is now available which addresses issues with testing for IP SLA support.

We are currently looking into this case and how we test for VoIP support. We will provide more information soon.

For the current method of Toolset/Orion integration the file to look for an edit is: <LocalAppData>\SolarWinds\ToolsetIntegrationTray\Menu.xml Once you find that file the editing of it is similar to how you edited the SWToolset.MenuOptions file. --HTH Steve

Have you set the Alert Engine service to interact with the desktop in the service manager? Administrative Tools -> Services Double click on SolarWinds Alerting Engine Select Log On tab. Check the box that says "Allow service to interact with desktop" Then restart your service.

andrewmcfia, We have not been able to reproduce this issue. Do you have rights to the auto-publish location? Try changing it to another folder. --HTH Steve

Doug, What version of Toolset are you running? if you are running 10.6 you need to make sure that the SolarWinds Orion Toolset Integration service is running. Also, did you install Toolset for all users on that system or for a specific account only? --HTH Steve

pozzwali, Try right clicking on the subnet and making sure the "Delete nodes that haven't responded for:" setting is set to "Don't Delete". Also, once you've marked your reserved addresses try closing the application to force a Db save. Then re-open it and do a re-scan to make sure your reserved addresses are still marked.…

DrDew, Please verify that your SNMP credential has read/write access. It needs write access in order to transfer a file whether that transfer is an upload or download. --HTH Steve

Anthony, We've looked into this and determined that there is a bug causing that configuration file to be written to the wrong location. It will be fixed in an upcoming release. Unfortunately, for now you won't be able to relocate that file. We apologize for the inconvenience and thank you for identifying that issue for us.…

Shawnm14, Data transfer is initiated on port 69, but the data transfer ports are chosen independently by the sender and receiver during initialization of the connection. The ports are chosen at random according to the parameters of the networking stack, typically from the range of Ephemeral ports. See this link for…

brian_devall, You can set your target device to echo and then set the echo option in the Wan Killer. This will provide the same amount of traffic back from the device as your are sending to the device. There is not a stand-alone version of the Wan Killer that you can install by itself. --HTH Steve

Make sure you have Internet connectivity at point of activation. Also, did you use your old de-activated key or the new key you got from support? If those don't help you can follow the instructions in the licensing popup for manual activation. --HTH Steve

kbrookov, The Workspace Studio should only ask if you want to save a tab if it has changed. Starting a new gadget on a new tab technically means opening a new tab and then changing it by adding a gadget to it. Therefore if you close the tab without making changes to the gadget the tab itself was still changed so will ask…

drosoph2, While we allow entering multiple address combinations as input for many of our tools we have not added that feature to the PortScanner at this time. I think it is a good feature for the Port Scanner and have recommended it for scheduling... but that does not help you right now. The best workaround available right…

Try adding a third condition as follows: Complex condition with both left and right side as type 'field' and use the 'Network Nodes - Node Details - Node ID' field for both the left and right field. This is a work around that prevents losing the linkage to the Node for alerts that don't include any Node information in the…

No, this is not currently available in advanced alerts. It is on the list of items to be in the next release.

mlake, Check the server binding settings on the TFTP server and make sure that your currently available addresses and your binding list match your expectations. Then check your security settings and make sure that you are set to send and receive files and there are no restrictions set that might be blocking you. --HTH Steve

When you close down Workspace Studio it will remember the settings for each instance of the gadgets including the SNMP Real Time Graph. There seems to be a bug when running SNMP Real Time Graph outside of Workspace Studio. It should remember the settings but that does not appear to work correctly at this time. If you open…

Go into your services manager: Control Panel -> Administrative Tools -> Services Look for the services named: SolarWinds Orion Toolset Integration Service Stop this service. Also, make sure that if your Tray area contains the "SolarWinds Toolset Integration" application you shut it down by right clicking its tray icon and…

For the two nodes that are collecting data did you click on the node to view the CallManager view for full information? The VoIP Summary page shows the percentage of Rejected and Unregistered phones. Usually those are zero and Registered Phones is 100% but not shown. If you click on the CallManager node it takes you to the…

cwspohr44, The Workspace Studio saves devices and credentials when it closes. It saves these separately for any account that runs it. If you are seeing the same account starting the Workspace Studio with only the default devices and credentials check to make sure that your configuration information is not getting…

Try posting this in the Orion forum. Atlas is part of Orion. You will probably get more helpful responses there. Thanks.

Use a MIB Browser to check the CDP cache table 1.3.6.1.4.1.9.9.23.1.2.1 on that device. That device may not support CDP or may have a bad entry in the table.