Spartacus

Hi rvalenzuela - Is your Cisco Switch 4500 series using Cisco IOS or Cisco CatOS? (Hint: login and issue a 'show version' command). I would hazard a guess that its probably IOS in which case, you should be using the 'Cisco.Switch.IOS' device type in CatTools; but I think you may be using the 'Cisco.Switch.CatOS' by…

Hi Mark, Just to clarify the question, I am presuming you are referring to the specific order being in relation to the device order rather than the list of commands? If so, then I'm afraid there isn't any way to specifically set the order in which the selected devices are connected to. If you'd like to elaborate on the…

Hi Jim, Could you try re-registered scrrun.dll to see if this fixes it. Regards, Steve

The Report.SNMP.System Summary activity in CatTools is very basic in its operation. It runs a series of SNMP Gets to collect basic system information from your device, and also provides you with 5 custom fields for you to enter further OIDs to return additional SNMP data. With regards to your SNMP activity, are you using…

Hi chito, Try the Juniper.Router device type. The router that this device script was based on used the Junos O/S, so you may have some luck with it supporting your Juniper switches too. Please post back how you get on. Regards, Steve

Hi tmkwork, Can you try installing PuTTY onto the system that CatTools is installed on and do a manual session to the device using the same credentials that you have setup the device with in CatTools; then report back your results please. Regards, Steve

Hi, Have you setup your 4 failing devices with the 'Connect Via' field value set to the Cat OS device? ( see the Connect Via section on the following help page for more information: http://www.kiwisyslog.com/help/cattools/pan_devicesadddeviceinfo.htm ) Basically, you'd need to add your CatOS chassis as a…

Hi Gary, If you want to just capture the command output in a text file, then the Device.CLI.Send commands activity should work fine with this; however if you want to format the data into a report style, then you are correct in that a custom activity will be required for this. With any luck, someone on the forum may have…

Hi Jkeeton81, You can make bulk database changes to devices for most (but not all) database device fields. To add a username to existing devices in the database, use the DB.UpdateDevice.Text field activity: http://www.kiwisyslog.com/help/cattools/act_dbupdatetxt.htm To add a password to existing devices in the database,…

Hi Dan, Did you raise a support ticket for this? I have seen a couple of cases recently come in to development for the Fortinet, so I was wondering if you were one of them? Kind regards, Steve

Hi thomasliau The current config file generated by CatTools is updated with the most recent captured backup data regardless of whether the device config has changed or not. Check the file dates on the current config file for the device to confirm. Kind regards, Steve

Hi cbolyard21 CatTools v3.2.19 is not supported on Windows Vista or later Windows O/S's (i.e. Windows 7, Windows 2008 / 2008 R2, etc.) (See KB article: http://knowledgebase.solarwinds.com/kb/questions/153/Problems+running+Kiwi+CatTools+on+Windows+Vista ) In order to run CatTools on these Windows O/S's in service mode, you…

Hi Mike, Are you using CatTools version 3.6.0? Kind regards, Steve

Hi David, You could export your activities to a tab delimited file: http://www.kiwisyslog.com/help/cattools/mnu_filedbexportactivitytotab.htm Update the 'ClientThreads' column with the number of threads you want to use (set the value to 20, 10, 5 or 1. 0=max threads) then reimport the activities back into CatTools:…

Hi Ron, The TFTP pane simply shows you TFTP transfers. Do you mean the 'Display' pane instead? (See the first screen shot in the following online help page www.kiwisyslog.com/.../pan_overview.htm) If so, then its simple to get the pane back on the screen. Just select 'Panes' from the 'Interface' menu item then click the…

Hi ajf, One method would be to create a custom activity within CatTools to capture the device running configuration and then parse the returned data for just the username information. Take a look at the custom activity template provided by CatTools in the \Templates sub folder which is for a simple Version report.…

Hi Achu, After sending the 'enable' command, CatTools waits for one of the following prompts to be returned from the device: 1) the device enable (privileged mode) prompt - i.e. hostname prompt ending with '#' 2) the device non-privileged mode prompt - i.e. hostname prompt ending with '>' 3) 'Password:' 4) 'Username:'…

Hi thomasliau, I believe the problem is most likely related to your device hostname. If I am presuming correctly that the $ on the end of Fortigate-200A-MAST~$ is the actual hostname mode prompt; then the issue is that normally there would have been a space between the hostname 'Fortigate-200A-MAST' and the '$'. Your…

Your maintenance expiring has no effect on your current installation of CatTools or any of its features. You will not however be able to upgrade to a later release of CatTools if your maintenance expired before this later version was released The timer in CatTools is stopped automatically whenever the Manager UI is…

Hi TheStrange, If it was working fine, but now it isn't, the chances are that CatTools is reaching its internal 'timeout' limit for the 'get config' command. 1) Can you confirm first of all that your device paging prompt looks like: --- more --- 2) Can you also confirm that the CatTools device type set for this device is…

Hi John, Did you not have any luck with the HP.Switch.2500 device type in CatTools then? I believe this one should work with the HP GbE2c Interconnect switches as we have made a few script tweaks in the past for them (including automatically handling the "Select Command Line Interface mode (aos/iscli)" prompt too. Give…

Hi FlavioB, Could you raise a support ticket for this as I have a revised script which should resolve this issue. Mention when you raise the case that you have spoken with me on thwack, so can support please escalate to DEV. Thanks, Steve

Flipmode It is possible to setup a schedule for every 3 months and you were on the right track too! Here are the steps (in reference to the Time tab of the activity setup): 1) Times: Set the radio to the 'Custom Schedule' option and add the time (or times if you want to to run more than once on the same day) to the…

Hi Will, The ASCII characters you see are like you say, the device deleting the more prompt by either 'stripping' the more prompt (normally either by backspace [08]) or by cursor repositioning to then over-write the more prompt (normally an series of escape sequences such as 27[?...). In the Prompts tab of the device…

Hi mbrison It's possible that the line: # - Adjacencies Throttled for Glean before the ARP table is displayed is causing CatTools to think that it has reached the 'anchor-point' (i.e. the device hostname prompt being #), so ignores the rest of the data and therefore can't find any ARP table header row. Does your device…

Hi moadil, Looks like its the same problem as your other posting: Regards, Steve

Hi chito, This issue with the interface 'panes' not displaying, sometimes happens when a particular encoded section within the CatTools setting file gets corrupted. To reset the interface panes back to the default setting, try the following: * close down the CatTools interface. * from within the CatTools install directory,…

You can upload the PuTTY.log for the SRW Switch here if you like (just ensure you **** out any sensitive data such as passwords, etc); or alternatively if you have software maintenance, you can raise a support ticket and attach once you receive the auto-reply message. Either way, because we don't currently support LinkSys…

Hi mezdem, Most of the CatTools activities run at the device CLI (Command Line Interface) the same as if you were to manually run them (using a Telnet/SSH client). If your CatOS devices have issues when you manually connect to them and run the 'Show Tech' command, then CatTools will more than likely have those very same…

Hi, CatTools is failing to negotiate your McData Sphereon 4500 Fibre Switch password because your device banner also includes the text Password:. By default, when the prompt Password: is received CatTools will immediately send the password to attempt to authenticate. What is happening on your device is CatTools is sending…