Spartacus

Hi Ash, Custom scripting was available in CatTools from v3.3.1 onward. If you are using v3.2.13 and try create a custom device script for it, chances are the device script will be incompatible with the v3.2.13 core program code and won't work correctly. I'd therefore recommend you download the CatTools Eval version from…

Hi, Have you restarted the CatTools Manager User Interface since creating the device .INI file? Device .INI files are reloaded into the 'Device. Type' drop-down list on UI restart. Regards, Steve

Hi Simon, I don't think there is any activity you can run within CatTools which can do this in a bulk operation; however if you can somehow get your hostnames into (say) a csv file, with the current CatTools device name adjacent; then you may be able to work something out (loop though an array of hostname/device names for…

Good spot Richard! Thanks for posting back with the resolve. Steve

Try using the %DateYYYY% %DateMM% %DateDD% filename variables to build up your own date format. For example: C:\Configs\%DateYYYY%-%DateMM%-%DateDD%\config.txt (See: http://www.kiwisyslog.com/help/cattools/act_filenamevariables.htm) Hope this helps. Steve

rohitsood-- The STOP button in the Activities pane of the CatTools UI does not stop the CatTools service (CatTools_Services.exe). The STOP button simply terminates the currently running activity. If the STOP button is not responding (and note that there may be a short delay until it reaches a 'check for STOP button push'…

Hi config_t, Are you meaning to handle the initial 'Press any key to continue' message? If so, then the HP.Switch.2500 device type script should already be handling this automatically. Are you seeing any error/warning messages in the Info Log when you run the activity against this HP? Steve

You may like to try the Device Variations feature out http://www.kiwisyslog.com/help/cattools/dev_devicevariations.htm which was added in CatTools 3.5.0. Try the 'Generic.Device' device type in CatTools to set this up for your RuggedCom Switch ROS. Regards, Steve

Hi dan, Kiwi CatTools was not designed to be used as a mutli-user application. By having multiple users logged in to CatTools at the same time may cause issues and as such is not recommended. Being a single user system, there is therefore no user authentication functionality to get into the application. Access to the UI…

Hi Vineeth, Which version of CatTools are you using? Steve

What is the device (vendor and model)? Which CatTools device type are you using? Regards, Steve

The Telnet/SSH button uses the Telnet or SSH client you have specified in the Options > Setup > Misc tab. It doesn't actually use to CatTools Telnet/SSH client or test the credentials you have configured for the device. With regards to the 'Failed to connect...' error in the CatTools info-log; it tends to suggest that…

Hi Daniel, I've seen this come up just once before (internal REF: FB63912 / NS 244050) but while I was going back and forth troubleshooting with the customer, the issue suddenly went away and neither I nor the customer were able to determine the cause or what changed to make it go away. I have a connection tester tool…

Hi, CatTools 2!!! Wow, that's a blast from the past. :) Have you tried installing the latest v3 release on a test system to evaluate the current Cisco.Switch.CatOS script to see if it works? CatTools v2 is many years old now and chances are there may have been updates to the script since then. You may want to check through…

Hi Engnet, Can you clarify for me please whether its the actual devices you want to update the passwords, or whether its the CatTools database you want to update to sync it with your device password changes (or is it both?) Regards, Steve

Hi JP, Meta command may be what you need to send along with your CLI command. Take a look at the online Help file here: http://www.kiwisyslog.com/help/cattools/act_metactumcommand.htm Probably want to experiment with the %ctUM: EchoOff and the %ctUM:Timeout xx meta commands. Steve

Hi Sridhar, Can you confirm that you are running the Device.Backup.RunningConfig activity and that you are using the activity defaults (i.e. you are not overriding the default 'show running' command with something else in the Use alternate command option in the activity setup (Options tab)? Steve

Hi Sartuche24, Can you attach your custom scripts and I'll see if I can spot anything obvious which may be causing the memory leak in the CatTools_Client.exe. Also, with regards to the memory leak; how serious is it? Are we talking a a few bytes with each run or are we talking mega bytes? Regards, Steve 

Hi David, I just tried to recreate this issue on my CatTools 3.6 install and I couldn't. The text and HTML files were both produced regardless of whether I had the 'Only notify be email if configs have changed' option (which I guess is the one you are referring to above?) selected or not. Please note: the config changes…

Hi Ram, Did you manage to resolve this issue? If not, then please raise a support ticket so we can gather some diagnostic information from you with regards to this device. I think you may well be on the right track with regards to the delay before the prompt is shown being the issue. Regards, Steve

Hi Mike, Try the DB.UpdateDevice.Password field activity: http://www.kiwisyslog.com/help/cattools/act_dbupdatepwd.htm This activity allows you to bulk update password information (including the 'SNMP Read' and 'SNMP Write' fields in the 'Passwords' tab) against selected device in the CatTools database. Regards, Steve

Hi Fabio, I noticed before you asking whether you can use the device IP address with the output filename? The answer to this question is yes, so long as you are specifying the device Ip Address in the HostAddress field of the device setup. You can then use the %HostAddress% filename variable in your device related…

Hi anc, The only Enterasys device types in CatTools which negotiate 'enable' mode, are the Enterasys.Router and Enterasys.XSR1800. Try using one of these scripts and see if you get better luck with is supporting your Enterasys Wireless Controller. If you don't get any luck, then you may want to raise a support ticket as a…

Hi sneak Have you tried the 'Cisco.Wireless.Lan' device type in CatTools? If so, then at what point did this device type fail with your 5508? Regards, Steve

The Script editors section 8.1 under the Custom scripting Chapter 8 section is with respect to creating device and activity custom scripts. The CatTools API does not form part of the custom scripting facility in CatTools which is why it has been written as a separate chapter in the help file. The CatTools API is only…

Hi Mike, Normally when a connect via is used, there are a few responses coded in the device script which identifies a successful or unsuccessful connection. It may be that your device is sending a response which is currently unhandled for that device type. As we will need to review device captures, I'd recommend you raise…

Hi Ronnie, Couple of avenues worth your further investigation: 1) Can you config the device to go directly into CLI mode on Telnet? This would probably be the quickest solution if its possible. 2) The alternative option would be for you to download the latest release to a 'test' system and see if the 'Generic.Device'…

What happens to the device prompt when you enter enable/privileged mode? Does it change from <SWITCHNAME> to [SWITCHNAME] ? Did the CatTools provided HP.Switch.2500 device type not work for these HP switches? Steve

In order to run 'scheduled' activities when the CatTools UI (Manager interface) is closed, you need to ensure the Scheduler Timer is turned on. Therefore, if your backup activities, etc. normally run overnight unattended (with the UI closed), then you should select 'Yes' to this message to turn on the timer. Hope this…

It is possible to get CatTools to handle the custom banner prompt; however it would require a change to the Fortinet.FortiOS.General device script in order to facilitate this. Because your custom banner is very specific to your company, we can't make the change to the 'out-the-box' script provided in the CatTools install.…