Solaiy ✭✭✭✭✭

Hello My Friend, @"silverbacksays" To be honest, I just read this line from your first msg more than 20 times, to get a clear understanding of the alerting mechanism. After that, I just get this fixed. SolarWinds is a bit complex in resolving this alert criteria. "Best way to do this would be to add a new 'send an email'…

From your reply, I could understand that we can monitor VIP's via WMI or SNMP. So proper credentials needs to be created for VIP's. I'll check with my team on this & get back to you. Thanks much. Regards, Solaiy.

@"jblankjblank" Any update on this please.. Thanks in advance..! Regards, Solaiy.

Hello, Is it secure to add the html codes from another webpage onto SolarWinds dashboard..? Kindly advise. Regards, Solai.

Hello @"sturdyerde" , Just attached a sample image of the quota path (which contains number of user quotas under it). These path needs to be alerted whenever they reach specific limits. Regards, Solaiy

Hello, Help needed. Is there anyway that we can find the start time & end time of the PEAK CPU Load...? Lets say the Peak CPU reached 100% on a particuular time period of the day. Now we need to figure out how long the 100% peak lasted (Start time & End time). Is there any way to figure this out by any means..? Thanks in…

Hello, I tried this execution, but unluckily it doesn't works too. I mean the alerts are not re-triggering. It just keep counting the active alert time period in minutes. Instead, I would like to receive alerts after every polling interval. Any idea on this would be helpful. Regards, Solai.

Hi @"mesverrum", Any suggestion on this communications error please...? FYI, Snow connection successful & tickets are getting generated even-though this error pops up. Confused..! Regards, Solaiy.

Hello @"sturdyerde" , You are right. I'm referring with respect to user specific quotas. I'm not sure how to get this stuff working. Requirement : Alert needs to be triggered when particular quota's limit reach some specific threshold (85%). Any idea would be much helpful. Thank you..!! Regards, Solaiy.

Hello @"wilsonics" , I'm facing the exact same issue in my infra as well. 403 Forbidden error. Do you know how your ServiceNow team fixed it..? Can you please elaborate about the custom security settings that the ServiceNow team worked upon to fix the same..? Thanks in advance.. Regards, Solai.

Hello @"cahunt", Thanks much for your response. I have tried a combination of your response & could able to achieve what I'm looking for. But the output isn't perfect. Can you advise on the same please. Requirement: Need to fetch a registry URL set under particular "Key" Example: on cmd prompt, Input: REG QUERY…

Hello my friend, I should have added this on my top post itself. Not sure how I missed it. 1. While simulating test alerts, Exact Variables are coming up. [${N=SwisEntity;M=Node.Caption}-----> exact hostname] 2. While assigning the variables to OOB alerts, exact variables are coming up. [same as above] But only when we use…

Hello, It's usually applied to all devices, but has few restrictions for few alerts. I just want to have more clear knowledge on this particular 3rd reset condition option on day-to-day alerting basis. "No reset condition – Trigger this alert each time the trigger condition is met". Thank you..!! Regards, Solaiy.

Hi @"aLTeReGo" @"magnusson" , Is this FSRM Quota monitoring feature request been implemented..? Any idea on the same please..? I'm looking for Quota monitoring on our environment. Your suggestions could be helpful. Thank you..!! Regards, Solaiy.

Hello @"sturdyerde" Thanks for your reply. But here is the issue case. I couldn't open "List resources" page on Cluster VIP as it is managed via ICMP (only for status alone). I couldn't able to deploy an agent on this cluster VIP. Is there any other way to manage this cluster VIP as node..? Regards, Solaiy. 

Hello Silverbacksays, I'm facing the same issue in our environment as well. How to add the VIP as node to Solarwinds..? I couldn't deploy agent to the virtual IP.. In this case, How can I proceed further for monitoring. Kindly suggest. Regards, Solaiy,.

Hello sturdyerde, Yes, I have enabled & disabled this check box & tested multiple times. I'll try to do a check again. Thanks, Solaiy.

Hello mesverrum, Point to be noted. I'll try clearing the active alerts & provide various reset conditions & check on the same. Will get back to you. Thanks..! -Solaiy.

Hi @"jaspr" , Closing the INC when the alert got reset is a default behavior. In this case, do not feed any reset & reopen options under "State Management" on Create Incident Action Tab. Direct it to the Closure code. If the above is not working, you need to check the choice values for "Close" option on ServiceNow Incident…

Hi @"zeb146", From your inputs, I can understand that, SolarWinds should create & acknowledge an alert. But the resolving & closing aspects can be done manually. My questions to better understand this are, 1. Once the ticket is resolved or closed, did you feed SolarWinds the same from ServiceNow..? 2. Also, have you tried…

Hello @"dharmbodh", Sorry for the delay in reply. Haven't noticed it. To answer your question, YES, we have managed to solve it. Please let me know if further info needed. Regards, Solaiy.

Hi @"shiv17994" , You need to check the choice values for "Close" option on ServiceNow Incident table & input the same under SolarWinds Alert Integration-->Configuration-->Properties-->Closing states. (By this you are feeding the Close state value/information to SolarWinds). Let me know if further information needed.…

Hi devrajs, Even we have been facing the same issue. INC# that are closed are getting updated stating "Orion alert re-activated". Did you got any solution for this..? Regards, Solaiy. @"devrajs" @"nks7892" 

@"jblankjblank" Hello Jblank, Thanks much for your reply. It clears the differentiation in a pretty good manner. As suggested, a polling engine can accommodate 12K elements & 10K components in general, our environment is slightly different here. Mentioned the polling numbers below. Can you please let me know, if it's…

@"mvillalobos" Hello, Let me share my understanding here. It seems you are about to integrate SolarWinds with ServiceNow. To be honest, I'm not sure which script you are referring to. But ServiceNow has released plugin based applications for integration third party tools, which makes works easier. So, better search for…

@"jameslindsay" @"rmullal" Hi JamesLindsay & rmullal, Did you get any break-through for the same..? I'm facing the same issue on my environment & not sure how to get it fixed. Any suggestions would be much helpful. Thank you..!! Regards, Solaiy

Thanks much @"silverbacksays" & @"sturdyerde". It worked. I could able to deploy the VIP's via WMI & ICMP method. Monitoring the clustered resources via VIP & the non-clustered resources via nodes. Regards, Solaiy.

Hey all, Issue resolved. The problem was on ServiceNow BR. We rectified it & the bi-directional communication works like a charm..! Regards, Solaiy.