ShamChauthani

There is a hotfix available for the specific issue you reported. Please open a support case and they should be able to get you the hotfix.

This sounds like a possible bug. Do you happen to know what the line length limit seems to be? For internal folks track this as TT#3253

The scenario you described NPM 9.1 on Server APP1, talking to MS-SQL 2000 DB on Server DB1 NCM 5.0 on Server APP1 talking to MS-SQL 2005 DB on Server DB2 will work just fine. When you install NCM the configuration wizard will allow you to specify the DB server that you wish to use. You can specify DB2 information there.

 Can you try changing the str_find variable to a string that should be present on the page that is displayed after successful login. The script uses this variable to search the page that is returned after the login process. If it finds the match it assumes that there was a successful login. Otherwise it reports failure.

Although this scenario was not specifically tested, I think it should work.

You can use the sqlcmd tool to verify if SQLExpress is installed and running. For a default installation the following command should produce a "1>" prompt. If you get an error there then most likely the issue may be related to SQLExpress install. cmd to test connection to SQLExpress (default install) sqlcmd -S…

 Tomas, Is your regional setting set to a date format something other than US date format. If so this may be a known issue for which tech support may be able to provide a fix. Please open a ticket with Tech Support and refer to this thread. Thanks

 Did you change the System OID and the Device name to match the file name inside the template file. For example your root node should look like <Configuration-Management Device="Nortel WLAN2380" SystemOID="1.3.6.1.4.1.45.6.1.3.1.3"> Then just to be sure restart your NCM console and see if it shows up.

 If your switch/router has the capability to upload/download configurations/IOS images using SCP then you should be able to configure your device templates and IOS upgrade scripts to use SCP instead of TFTP to transfer the files.

You may want to check out this link. it has a sample of a UDF that allows you to list the worst performing queries on your SQl server. You can use this in combination with SQL User Experience Monitor and get the result you are looking for.

This is a known issue which is being addressed currently. For internal folks this is TT2876

This is a limitation of the PreCommand functionality. Currently the Pre-Command functionality is only enabled before the user is logged into the system. Because with SSH user is already logged in (or assumed to be logged in) the PreCommand functionality does not work. Could you please open a ticket with Support and…

The behavior is expected based on the current implementation of the MAPI monitor. Let me clarify. MAPI connections to exchange servers are stored in MAPI Profiles. When you assign a MAPI UX monitor to a node APM will create a profile tied to that node (oversimplification here). Once the profile is created APM will continue…

What account is "SolarWinds Syslog Service" running under on the Orion server machine? When Cirrus was installed, did you choose to use SQL Authentication or Integrated Authentication. If it was integrated authentication, does the Syslog Service account have permissions to run queries on the Cirrus DB? If not could you…

 In Cirrus' Win32 console, please look at the Find IP/Mac functionality. That may be what you are looking for.

 Hi Andy, If you run diff reports on the Configs, does it report any differences? When you select the option to save configs that have changed, Cirrus should only save the configurations that are different from the configs previously downloaded. You can also check the option to send notification that will show you if it is…

APM has SQL User Experience monitors that are ideal for this sort of monitoring. Using these monitors you can create a SQL query that runs against your server on a scheduled basis and returns results as stats and response times. You could then set threshold and alerts on this monitor to flag this issue. HTH

I would like to make a couple of suggestions 1. In the settings you can configure what data you want Inventory engine to collect. I would suggest that you tune that to only include items of interest to you for this exercise. It should speed things up significantly especially if you are not collecting Bridge and VLAN…

If you click Edit on the top right hand corner of the resource, you will find an option to turn off the line numbers. Once you turnoff the line numbers you should be able to select, copy and paste the configuration items easily. HTH

when you say 1/4 of the configuration is downloading, does it mean that only 1/4 of the lines in the config are downloading. If so do you always get the first quarter of the config? The fastest way to work this would be to open a ticket with support and send them the diagnostics.

NCM Inventory Reports on the website are generated on the fly from the data that is gathered during the inventory process. By default NCM runs the inventory job nightly and updates the inventory data. You do not have to run the inventory reports because they are not cached. HTH

Could you please open a support ticket for this. You will want to grab diagnostics and submit that so we can short circuit the data collection time.

Just got off the phone with Profzoom1. We looked at the monitors that were showing the unknown status and found that WMI on the machine did not publish the PerfFormated counters.The WMI troubleshooting guide should assist in fixing the windows machine to show the appropriate counters.

The issue seems to be that the device is prompting for a space/return to continue and Cirrus is not able to detect that. Normally the RESET command in the command template sets up the terminal so it does not pause for user input. The RESET command configured in the 5510 template is 'terminal length 0', which most likely is…

Adapting a script that collects some information to APM is extremely simple. The basic idea is to condense the information into 3 data points 1. Status: This is what determines the status of the monitor in APM. i.e. whether you see green/yellow/red dot next to the monitor in the monitoring UI. 2. Statistic: This is the…

I think it would be best if you open a support ticket for this. We will need the se session traces for the operations to figure out what may be going on here.

Are you using TACACs for authentication?

 Current implementation is to have individual websites in IIS for NCM and NPM. This is accomplished by having unique ports for each of the sites. We have not tested or plan to support the virtual directory (subfolder) approach atleast in the initial release.

 Could you post your ConfigWizard.log file. It may also be easier if you create a support ticket to try and diagnose this issue.

Nizar, APM supports out of the box SQL Queries that can be deduced down to a single statistic value. This is done to allow APM to appropriately evaluate the up/down/critical status of the component based on that stat. So if you can somehow deduce the data in the table to a relevant stat (like number of rows or some other…