SaraClark · SCP Program Manager

Unless you have a voucher issued by SolarWinds, the exam fee is $200 and can be paid by credit card. Feel free to email with any other questions to certification@solarwinds.com. Thank you, Sara

We are working towards in-person testing after Partner bootcamps. We will continue to test remotely with PSI for our customers.

The current process for recertification is to retest once your certification expires. We are working with PSI to allow testing before certifications expire. That won't be available for another month+.

If you would, please send me an email with the name and email addressed used when you took your exam. I'll look into the status of your results. sara.clark@solarwinds.com Thank you, Sara

Please send me an email with the name and email address you used when you took your exam. I'll dig into it. sara.clark@solarwinds.com Thank you, Sara

Please send us an email at certification@solarwinds.com with details on the issue and we will follow up on your behalf. Sara

I will look into this and resend your badge details. The email comes from our badge vendor BadgeCert to the email address you used when you took your exam. You may need to check your junk folder. Sara SCP Program Manager

I apologize for the delay. We had some of our team out sick and are working to catch up on results. You should receive notification by the end of tomorrow. Thanks, Sara

Our US offices were closed Thursday and Friday for the Thanksgiving holiday. It generally takes 3 business days to receive results from our testing vendor. You should receive a notice of your results in the next few days. Please follow up with us via email at certification@solarwinds.com. Thank you, Sara SCP Program Manager

I will take a look and reach out to you via email. Sara

Malak, Your digital badge was awarded on 10/8. An email was sent to your cbi.ma email address. I just resent that email. If it isn't in your inbox, please check your junk folder. Thank you, Sara

PSI can't send your digital badge or certificate. Although they are partners, they don't have access to our candidate records. If you need another copy of the login email for your digital badge, please email SolarWinds at certification@solarwinds.com. Thanks, Sara

There is not a code for the exam. You will sign up on the SCP Program page linked below and select the Architecture and Design exam. You will then receive a confirmation email and be directed to our testing vendor to select your exam date and time.…

I replied to your other post. You will receive a digital badge but not a physical certificate or an electronic certificate. Feel free to email with questions. Sara

Physical certificates are not printed or mailed. You will get the digital badge from BadgeCert and an email confirmation for your results (pass/fail). We do not issue actual scores. Results are given to SolarWinds by PSI within 3 business days of an exam and you should receive a confirmation email with your results around…

Congratulations! Feel free to reach out to us at certification@solarwinds.com if you have any questions. Sara

As we move forward with more SCP exam updates, we will be looking for certified volunteers to assist us. You can earn THWACK points for your participation. Keep an eye on the SolarWinds Academy page for future posts. Sara

We just revamped the Academy area, so it is a new area. We welcome your thoughts and questions. Sara

You can use points to purchase an exam voucher for any of our SCP exams.

It takes approximately 3 business days to receive exam results from our vendor. We then send an email with your results and next steps. You should receive that email from certification@solarwinds.com today or Monday. Feel free to reach out to certification@solarwinds.com with any other questions. Sara SCP Program Manager

There is not a discount for renewal. Certifications expire after 3 years and require retesting to bring them to active status again. Feel free to reach out with any other questions. Sara SCP Program Manager sara.clark@solarwinds.com 

Renewal requires retesting of the SCP exam. You can register to test via the link on the SCP Program page: https://support.solarwinds.com/solarwinds-certified-professional-exam-registration You will be unable to take the SCP exam until after it expires. I hope this answered your question. Feel free to reach out with any…

Diagnostics & Troubleshooting is the only one thus far.

No. It will be after September before the updates are applied.

We are not currently holding BETA testing for the updates. If anything changes, we will post on THWACK and/or the SCP Program page. Sara

Digital badges are awarded within 3 business days of passing an exam. You will receive an email with details on accessing the badge. The email used will be the one associated with your exam registration and results. If you didn't receive your digital badge, please check your junk folders and contact SolarWinds at…

The Diagnostics & Troubleshooting exam was recently updated. We also updated the study guide. It includes an exam content outline as well as resources for each area of the exam. These resources reflect those used to document exam questions and training areas from SolarWinds bootcamps. The study guide is linked below.…

Your badge should have been emailed to you. Please follow up with certification@solarwinds.com for any additional questions. Thank you, Sara SCP Program Manager

This particular section does not have many public facing documentation due to product releases around the time of the exam update. You can try the below listed source. https://documentation.solarwinds.com/en/success_center/orionplatform/content/release_notes/orion_platform_2020-2-6_release_notes.htm I hope this helps. Sara…

We appreciate your feedback on the NTA exam. As you may have heard, SolarWinds is working to update our SCP exams. As an exam is updated we will post an updated study guide on the SCP program page. We will also be posting more in this forum to notify the SCP community of upcoming updates and changes. I hope this answered…