Comments
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Converting SR to Incident is a great tool, thanks for this team. We already have had a use case where a requester selected a New Laptop Catalogue item as their laptop had been stolen. We were able to convert to an incident and run our Lost/Stolen Device "Runbook" to collate all the relevant details. No more ticket…
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I'm on holiday that day - By any chance will this be viewable after the event?
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Hey Team, Awesome work as always. I am however, experiencing an issue with the (SWSD) Power BI integration. While the integration successfully pulls historical data, it only retrieves data up to 08/10/2024 and does not include any data beyond this point. To confirm, I performed a manual data export directly within SWSD,…
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I second this, with the ability to have logic built in to our catalogue items, it means the ability to have a organised catalogue is finally here, a One Form to Rule them All type scenario. I'd love to combine several catalogue items in to one form. Peripherals Form - Including Mouse, Keyboard, Dock etc Default Category -…
