RogerWong

This is now in the Knowledge Base: http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=780

If this were my documentation test server, I'd probably just re-run the APM 2.5 installer and do a Repair to get the missing file copied over. But, because this is probably your production server monitoring your business network, I have to advise you to open a support ticket instead. I can't think of a good reason why that…

Brandon, Technically, it is possible to create a script that returns the CPU% as the statistic and that returns the memory utilization as the status message string, but Orion APM will only monitor the statistic. Anything you put in the status message string is only informational. You could hover over the message icon of…

No, what that would do is scan the past 60 minutes of the application log for event id 3003, and return that number as the statistic. If you have the statistic critical set to greater than 25, 26 event 3003s in the past hour will trigger the monitor to go to Critical status. Do you have APM 3.1? If you do, I can show you…

APM v3.1 added a customized "Applications by Status" resource named "Applications with Problems". To set it up if you don't have this, add an "Applications by Status" resource to the summary page, and then Edit it: To get back to your original question, if you have set up alerts that you know are in a triggered state but…

No, what that would do is scan the past 60 minutes of the application log for event id 3003, and return that number as the statistic. If you have the statistic critical set to greater than 25, 26 event 3003s in the past hour will trigger the monitor to go to Critical status. Do you have APM 3.1? If you do, I can show you…

If you are only wanting to use the "Oracle Database" template and you arent creating new Oracle monitoring components from scratch, it's easier. Tell your DBA you need an account with whatever permissions are necessary to run these SQL queries. (I'm just copying and pasting these from the template definition.): select…

What level of access you need? If it were me answering your DBA, here is what I'd say: "Whatever level will let me run a SQL query." What database objects that you may need to access? "I need access to the xyz table" or "I'm not sure. What's table would you recommend I run a query on to see if the database is working…

It's tucked in there, have another look. Here's a screenshot.

ptspts, I'm not Denny but I can answer this readily enough. For a step-by-step on how to create an APM application to monitor URLs, you can read and follow the steps in Monitoring Internal and External Web Site Performance in the APM Evaluation Guide.…

I just wanted to get some clarification and insight on creating live maps. Can I use live weather maps with network atlas? If by "live" you mean animated maps, no. Only static image formats may be used as map backgrounds. If there is a static image of the current weather conditions, link to that instead. The Network Atlas…

Justin, Credentials for Windows domain accounts should be entered into Orion APM in the <domain>\<username> format. For example: domain\user Let me know if that solves your issue

The only person qualified to tell you whether a course of action is legal for your organization is your own attorney. Few lawyers would willingly risk their license to practice law by dispensing legal advice on a web forum, and the advice you get from people who aren't lawyers could get you into trouble.

Kronork, if you want to see what other information you can get APM to insert into your alert notifications, have a quick glance at the alert variables tables: Application Monitor Variables for Alerts Orion APM adds the following variables to the core SolarWinds Orion variables when selecting APM-Application as the property…

It's hard to tell which particular objects are being shown at a glance--you generally have to hover the mouse over each object to see what it is. Tom, would you say it's difficult to identify objects in the map because you can't see the full name? Or, are there other difficulties?

The next thing to do is to see if you can access the Tomcat server's manager status page. That's the page the Orion APM monitor reads to determine the vital statistics. Can you open the following page in your web browser: http://yourtomcatserver/manager/status/?XML=true If yes, can you also open that page on the Orion APM…

Hi TGhosh, While I can't speak for your specific ticket, the WMI performance counters in Orion APM have been tested successfully with Windows Server 2008. Generally, the "invalid class" error means the WMI classes Orion APM is trying to query do not exist on that node, and this is not necessarily a bug. There are so many…

profzoom, Was the error an access-denied error? If it was, the database admin may need to grant the SQL Server credential you're using access to the sys.databases system-level view.

lcp, Have you been able to find the correct counter class for your server?? I take it this is some Citrix counter? The link I posted was for Microsoft's SMTP server performance counters. If you're using some other SMTP server program, you're going to have to dig through their documentation for the correct class and counter…

I did indeed log it as a bug. Case 34084 for any internal folks looking at this.

It's in 3. To unmanage an application: 1. Click APM Settings > Manage Assigned Application Monitors. 2. Select the monitor and then click Unmanage. 3. Set the duration of the unmanaged state, and then click OK. -or- 1. Click an assigned application monitor in any resource to view its APM Application Details page. 2. Click…

Hi Byron. Dev confirmed this as an Orion NPM bug, and as far as I can tell it's been fixed in the release of NPM they are working on. I'm sorry that I can't give you a specific date for the fix, though.

It's not just you. I'm also not seeing any resources on the Node details view for my external node. This smells like a bug so let me talk to dev and verify.

Yup. I can write up 'allow a default credential option for each orion npm server' as a feature request.

Well, it did return the message, but it's combined with the status string. "Component is up. No Users are locked out." There's no built in variable that returns only the message string. The ${StatusOrErrorDescription} always combines the message string with the component status/error. I asked dev, and someone suggested…

Which script is it?

The CPU and memory usage of your Windows server is handled by Orion NPM's node monitoring.

I suspect you have a virus or some other malware on that server that is hijacking the web site requests. These calls to seemingly random DLL files in the Windows TEMP folder are highly suspicious. Rather than spend 2 hours trying to clean the virus/malware from the system, I would spend the 2 hours to reformat the Windows…

Have you run an anti-virus scan?

The Orion APM 2.5 settings page is different, and looks like this: