Comments
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This feature was added in release 12.8.3, in a manner very similar to that suggested by @jhoag_gcsd See notes: https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-3_release_notes.htm Thank you!
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I also agree that it would be very helpful to be able to select which columns are visible, both during ticket creation and in viewing an already created ticket. For us, Network Name and Status as visible columns (rather than hovering over the 'i' icon - at least during creation) would assist.