RichardLetts ✭✭✭✭✭

They have integration with ServiceNow -- I don't know if it will do what you want, but I think it will. We have service now, but do not use the API because: a) we had something years before Solarwinds built their API b) we don not resolve incidents automatically when service is restores. I am the ITIL Event and the…

this assumes that the last 6 characters of whatever is in your tag is the 6 significant characters assuming the caption on your nodes matches the 6 characters you have in the tag you pulled from the trap. where caption in (SELECT RIGHT(a.Tag,6) FROM traps a with (nolock) where colorcode=8388863 and acknowledged=0 and not…

instead of focusing on what the tool cannot do, how about we consider ways to achieve what you do want: the ability to create a ticket from a SolarWinads Alert. What mechanisms do you have to create a ticket? How can you invoke those methods? How can you populate them with the information needed? Here, today, I use email…

I've uploaded a perl script here: add-group.pl to create dynamic groups Here, nodes have a custom property 'Building' that contains a building code I manually created the list of unique groups I wanted at ~lines 23..25+; the group name to be created is generated at ~line 40; and the query that defines the members of the…

you don't have a column 'Server' in your query for the LinkFor to apply to -- I think you need it to be _LinkFor_Caption Richard

You can have separate nodes [with the same IP address] on the three different pollers. No, the NPM interface doesn't provide a useful way to know these are the same device (other than griping when you try to add them)

With [D]WDM systems the data path might not be measurable; e.g. if you have multiple 10Gbps grey light from edge devices coming in these are then converted into colored light before being optically multiplexed onto a single piece of glass, and at no point did you actually have an Ethernet frame. You're more likely to get…

Are all of the things that were once members of the group currently members of the group? I believe the group availability accrues over time, so if you remove a device from a group (or from Orion) it doesn't count for future availability, but its effects on group availability are persistent. (and without a proper reporting…

I would make use of the maintenance and support feature in NCM >7.5 to set the dates on devices running old versions of code and report of that Richard

You are possibly going to be out of luck -- NetSNMP is a generic open source agent. I really wish vendors would routinely get a vendor OID and configure it to use that. simple: walk the enterprises OID using SolawindsSNMP walk tool and hope they have an enterprise OID tree more complex: if you can ssh into it read the…

Yes. ... ... ... <spoiler alert space> ... ... ... run a program (e.g. a powershell script) when the alert triggers Pass in the nodeid of the triggering object cause it to invoke Orion.Nodes.PollNow(objectid) API e.g. see Re: Orion SDK 2.0 released on GitHub

Do you ever watch or read detective mysteries? do you have netflow data? => will provide source and destination IP addresses that will give you a clue => if not then solarwinds have some free and pay-for tools that will let to view flow data. they used to have a free realtime analyser you'd run on your workstation.…

FGA: Please follow the standard litany when giving a problem report. What makes you think the alert is not working? What is in the event log for the alert? What are the alert conditions? You need to use the Node reboot alert if you want to know when a node reboots. if the node reboots quickly then a node down alert will…

How long did the server take to reboot? What is the polling cycle? What is the Alert Check Frequency? What are your alert rules? Here is a little graphic assuming that the polling period is 60 seconds (the default is 30 seconds, but I'm tired and this is graphic art and I can't figure out how to draw this at 30 second…

NCM 7.3.1 Cisco SG300-10 Cisco SG300-10P both work fine under NCM without customization; I don't have any SG200's Richard

You have problems -- the Cisco ONS devices have (IMNSHO) terrible mibs and they don't expose things in a logical manner. I never really got the interface state to track the optical status. It was trying to monitor these that got me into fudging SNMP traps into alerts. I did not bother with the CPU and RAM on the ONS…

could you go into detail on how you did the upgrade -- we're planning on doing this very upgrade next week. did you use the FOE to 'failover' between the pirmary and secondary, or did you do it manually (i.e. by turning off FOE for the entire duration of the upgrade and turning off the packet filter driver on the NIC?) Our…

Look at the SDK forum: Orion SDK there are several scripts in the API written in python, perl, PowerShell (and other things without a P in them) to add a node over there... If you're not a programmer I'd advise hiring one to help you for a day or two.

In our environment this is a lot more complicated because we use the same VLAN# in multiple switch-domains (e.g. regardless of the building VLAN#3000 is the voip network) so... we have a property in our CMDB called 'VLANspace' that identifies the L2 domain that switches and router interfaces belong to (this is usually the…

anything in the logfiles (particularly udt.businesslayer.log)? You might have to push the logging level up to 'debug'

it's possible to change the status using the API, but the next time it's polled NPM resets it back to up/down

If you have a remote node you can use the responsetime for the node to generate an alert. If you define the alert using the baseline parameters you can cope with the usual variability on a link, and then only generating alerts when they go out of a range:

This is not the answer you are looking for but: don't do them.What do you mean by large? the network I operate has about 15,000 devices in total on it. We use our cmdb to populate Orion with the devices. our CMDB is populated from our asset database (finance likes to know where that $120K router card is installed for…

Are any of the top five (or ten) ideas voted on for NPM in this release?

This is what I do for the overall status of Routing Neighbors on a node: (NPM 11.5, but worked with previous releases too)

in iis 7.x you can configure a redirect action on a website to return a 302 or 301 to the customer's browser that will redirect them. Unfortunately this still breaks the config wizard, it doesn't follow redirect and so fails. I switch our site to http so the config wizard can complete, and then back after an upgrade.

yes. See my post on this thread: http://thwack.solarwinds.com/ideas/1139 (and vote it up) more information -- you'll have to try the SQL query in the database viewer to make sure it generates the correct list of nodes with the alert on them. Richard

Historical data is in Wireless_AccessPoints_DAILY and Wireless_AccessPoints_HOURLY [depending on the time-range of your queries]

search for posts from my on how to do this -- you have to do it using a custom SQL alert. WHERE nodeid IN (SELECT nodeid FROM traps WHERE traps.traptype like 'CERENT-454-MIB:%' AND Datediff(day, traps.datetime, Sysdatetime()) < 1 AND traps.Acknowledged=0 )

there is another field in the nodes table that contains an encoded version of the IP address. You may have to resort to a powershell script using the SWIS API to set the ipadress and IPAddressGUID See Add node (or something) to NCM - NPM for powershell function to convert an ip address to a GUID.