RichardLetts ✭✭✭✭✭

Clone all of the pre-installed views before you edit them -> that way upgrades do not stomp over the views you have already given your users -> you can revert to the out of the box views -> if the out of the box view is broken you can get support.

You are not joining the tables correctly. pedantically you're performing a cross-join between three tables which multiple is the number of rows between the tables and performing a restrict on the result set. I think this is what you really want to get: SELECT caption AS Hostname, ip_address AS IP, site_adderess AS…

You'll need to restore a backup. if you do not have a backup then you'll have to start from scratch -- run the configuration wizard to repair the database. [but: setup database backups, and figure out how they got deleted, because the solarwinds database maintenance won't ever do this (not in over a decade of running SW).…

That does not look like the right format for a custom Node Poller alert, I think you need to look at the PollerName Also, I think the changed operator only works with LastBoot at that version of NPM, but the UI doesn't tell you that. To do what you want You will need to: a) collect the values of the OID b) save history…

Create a Universal Device Poller [on the application server] to poll the OIDs and assign the poller to the nodes you want to monitor Video Tutorial: Universal Device Poller in Orion NPM - Videos | SolarWinds You can then define an advanced alert using the values returned (e.g. printer out of paper) Video Tutorial: Orion…

I had the same issue, but I was busy, (and have changed jobs ). In the end I had to create a local account to get it to work again. I'm going to suggest that simplifying authentication for API access might be a good idea...

what equipment? full MPLS/VRF, or cisco's VRF-lite? How private? (for those who don't know: VRFS do for routers what VMware does for servers: you can build a virtual network of virtual routers and completely isolate the 2/3 functions) a) NPM 11.5 will pull the list of VRFs from routers. b) vote up my Idea for supporting…

I created an idea about a month ago to support this: http://thwack.solarwinds.com/ideas/2847 I've the same need -- our architects would like to have personally customized view of the part of the network architecture they are interested in. But I don't want to have to allow them to customize everyone's view, or manage their…

maybe, for testing. Performance will not be good.

You have hit the issue with wireless AP monitoring in a HA/cluster environment that applies in both Aruba and Cisco environments.. There is no way to fix this. Note: if reboot a controller and solarwinds polls it before the AP have re-associated with the controller in the default configuration solarwinds will delete and…

+1 for suspect your current server or SQLserver database is not right-sized. the SQL server<>poller bandwidth is >> poller<>device bandwidth => adding additional pollers will only make you more unhappy. springing for 6 pairs of SSD for mirrored tempdb, log, and SQLServer data will make the server a lot happier What is your…

wow I've looked in one file and they appear to be XML of the structure: <?xml version="1.0" encoding="UTF-8"?> <AlertDefinitions> <AlertDefinition ... > </AlertDefinition></AlertDefinitions> so I'd be tempted to copy them into one big file, and make sure there is only one opening <AlertDefinitions> and one closing…

No, you cannot... because for some reason Solarwinds sometimes put SQL DML statements in the additional poller install (drop index, create index, etc.) I think this is stupid -- because the additional pollers need to match the main app server version then they should assume that the database has all been modified to match…

visit here : Product Upgrade Advisor | SolarWinds Customer Portal Plug in your product numbers and follow the steps. [in my environment we only upgrade one product at a time, it makes troubleshooting issues easier] it doesn't have DPA in there, but apart from that it looks like this: Upgrade Network Performance Monitor…

wouldn't you know it, I was having exactly this issue this week with the 12.0.1 install I downloaded a new mibs.cfg for from solarwinds and replaced it, and that seems to have fixed the problem I did open a support case. (suggests there is something bad in the distributed file) Richard

${AcknowledgeURL}

I'm going to share my frustrations: a) I google for answers, which takes me to knowledgebase articles. Because of the way these are setup you often end up on the print version, and cannot get to the non-print version. b) searching for SWREF# is pointless and referring be to one of these in an error message makes me feel…

In my environment we have a DBA team who takes care of the SQLserver, and a server team that takes care of the OS understanding networking is a given. so... 1. the actual components in Orion -- need to be able to use the trap and syslog viewers separately from the alert engine to get stuff done efficiently; use the…

You can do this with additional polling engines -- one per zone with each APE has a network card in the 'zone', and another network card that can talk back to the main polling engine and central SQL server. [you may have to play around with routing tables under windows to get this working perfectly] you can have multiple…

Look at the database server and see what it's waiting on? Speak with someone from the sales team and ask them to help?

You would have to flip the alert around and make the 'subject' of the alert on RTR9, and then concarenate strings using a custom SQL variable. basically, you will need to chunks of SQL, one to return RTR9's nodeid if its peeting is down on /other/ routers and another to return a comma-separated list of routers whose…

It's a variety of products, each separately licenced a) Additional polling engine -- used to increase the element polling capacity b) Additional Web server engine -- used to offload the webUI c) Failover engine for DR/HA environments http://www.solarwinds.com/documentation/Orion/docs/ScalabilityEngineGuidelines.pdf

can you capture the data to see what is actually being polled? it might be that what you're seeing is that multiple values are being polled simultaneously i.e the cpu, memory, network interfaces, etc. e.g. a burst of queries every 120 seconds some of those queries are internal to the box, and finally, if you're logging…

Memory is Cheap -- don't make the application run slow by skimping on the RAM [I assume you have a SLX install from the numbers] I don't know what other people find, but SW support always seem to spend an inordinate amount of time poking at my SQL server until they are satisfied it's fast enough. if you're doing a new…

one moment -- are you wanting to check the status of your mail servers, or simply send an alert email through whichever mailserver is up? if the latter case then it seems to me that this is doubling work for every alert whereas a small amount of programming in the alert manager would have fixed this. Do you have control…

1. open a support case with Solarwinds 2. read all of the logfiles in the c:\programdata\solarwinds\logs\orion directory look for fatal errors in the files -- if the services are running or failing then they will be logging errors to the files. e.g. things like this: 2016-03-14 10:53:30,563 [7] WARN…

I reported this over two months ago to Solarwinds with 7.1, there is the posting I made shortly after that: (Timetable for NCM 7.1 additional poller + FOE support?) Richard

agree with the others -- don't use groups for account limitations. When people say they are slow, they mean they are this slow: Faster than group evaluation for account limitation we use the same custom properties we use to build groups to do account limitations, and that is many orders of magnitude faster.

Can you share the custom poller configuration? A screenshot of how you setup the custom poller helps. [what did you do? Which OID?] What do you have in the CustomPollerStatus table? [what makes you think this is not working?] I strive to follow the standard litany when giving a problem report. I don't always manage it, but…

Jealous... My team would have put 'left' and 'right' on mine...